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BOSSDesk

Paid AndroidiPhoneWeb

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BOSSDesk's own site

What BOSSDesk is

BOSSDesk is a paid service desk platform for web, Android, and iOS. It provides SLA management, a knowledge base, an employee portal, asset management, single sign-on, and approval workflows. Mobile apps are included. Three plans are listed, each billed annually and including unlimited end users: Essentials costs $29 a month, Professional costs $49 a month, and Enterprise costs $69 a month. The listed starting price is $29 per user per month with annual billing. A 14-day trial is available, but there is no free plan. BOSSDesk is headquartered in Metro Atlanta, Georgia, United States. Organizations can select among the three tiers while considering the support, approval, identity, knowledge, and asset functions required by their service operation.

Who it suits

BOSSDesk suits organizations needing service desk functions across web and mobile apps. It may fit teams that require SLA tracking, employee access, asset management, approvals, and single sign-on.

What it does well

  • Available on web, Android, and iOS
  • Includes SLA management and approval workflows
  • Provides knowledge base and employee portal
  • Supports asset management and single sign-on
  • 14-day trial available

What to know first

  • No free plan
  • Plans are billed annually
  • Starting price is $29 per user monthly
  • Higher tiers cost more

Plans

PlanBilled and limitsPrice
EssentialsBilled annually; unlimited end users · Unlimited end users$29 a month
ProfessionalBilled annually; unlimited end users · Unlimited end users$49 a month
EnterpriseBilled annually; unlimited end users · Unlimited end users$69 a month

As boss-solutions.com lists them, read 25 Sept 2026. The maker's own page has the final word.

Verdict

BOSSDesk combines service desk and administrative controls with web and mobile access. Compare the three annual tiers and their per-user costs with the functions your support team needs.

Facts from BOSSDesk's own pages

Headquarters
Metro Atlanta, Georgia, United States · boss-solutions.com, 4 Oct 2026

Where BOSSDesk stands on Freedom251

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