Side by side
BOSSDesk vs Incident IQ Facilities
Both stand on it help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
BOSSDesk combines service desk and administrative controls with web and mobile access. Compare the three annual tiers and their per-user costs with the functions your support team needs.
Visit BOSSDesk Paid AndroidAPIiPhone+1
Incident IQ Facilities brings operational requests, preventive work, documentation, and cost tracking together for school districts. Enrollment-based pricing and possible extra integration charges should be considered during evaluation.
Visit Incident IQ FacilitiesThe facts
| BOSSDesk | Incident IQ Facilities | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, API, iPhone, Web |
| Lowest paid plan | Essentials: $29 a month | Free or on request |
| Plans published | 3 | 1 |
| Maker | Not published | Not published |
| Website | boss-solutions.com | incidentiq.com |
| On it help desk software | #41 of 49 | #37 of 49 |
BOSSDesk: what it does well
- Available on web, Android, and iOS
- Includes SLA management and approval workflows
- Provides knowledge base and employee portal
- Supports asset management and single sign-on
- 14-day trial available
What to know first
- No free plan
- Plans are billed annually
- Starting price is $29 per user monthly
- Higher tiers cost more
Incident IQ Facilities: what it does well
- Centralizes work orders, maintenance, and records
- Automatically routes and tracks work orders
- Supports recurring inspections and reminders
- Provides mobile facilities access
- Includes reports, dashboards, and RESTful API
What to know first
- Pricing is available only on request
- No free plan
- Some partner integrations may cost extra
- Designed specifically for K–12 districts
Alternatives to BOSSDesk Alternatives to Incident IQ Facilities The whole list