Best Incident IQ Facilities Alternatives in 2026
Updated
20 apps from IT help desk software ranked against Incident IQ Facilities on the same published basis.
- 1Incident IQ Facilities vs iTop
- 2Incident IQ Facilities vs KIX
- 3Incident IQ Facilities vs Lansweeper
- 4Incident IQ Facilities vs Desk365
- 5Incident IQ Facilities vs Genuity Helpdesk
- 6Incident IQ Facilities vs iTop
- 7Incident IQ Facilities vs HESK
- 8Incident IQ Facilities vs Znuny
- 9Incident IQ Facilities vs Vivantio
- 10Incident IQ Facilities vs Genuity Telecom Expense Management
- 11Incident IQ Facilities vs GLPI
- 12Incident IQ Facilities vs ManageEngine ServiceDesk Plus
- 13Incident IQ Facilities vs Alemba Service Manager
- 14Incident IQ Facilities vs TeamDynamix DEX
- 15Incident IQ Facilities vs OTOBO
- 16Incident IQ Facilities vs Web Help Desk
- 17Incident IQ Facilities vs Zammad
- 18Incident IQ Facilities vs Atera
- 19Incident IQ Facilities vs Jitbit Helpdesk
- 20Incident IQ Facilities vs NinjaOne
Incident IQ Facilities alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | KIX | 6.6 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Lansweeper | 6.6 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | Desk365 | 6.5 | Free plan | $12/mo | Android, API, iOS, Web |
| 5 | Genuity Helpdesk | 6.5 | Free plan | $39.99/mo | Android, iOS, Web |
| 6 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 7 | HESK | 6.4 | Free plan | — | self-hosted, Web |
| 8 | Znuny | 6.4 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 9 | Vivantio | 6.3 | No | $49/mo | API, self-hosted, Web |
| 10 | Genuity Telecom Expense Management | 6.2 | No | $39.99/mo | Web |
| 11 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 12 | ManageEngine ServiceDesk Plus | 5.7 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 13 | Alemba Service Manager | 5.6 | No | — | Android, API, iOS, self-hosted, Web, Windows |
| 14 | TeamDynamix DEX | 5.6 | No | — | Linux, Mac, Web, Windows |
| 15 | OTOBO | 5.4 | No | €325/mo | API, Linux, self-hosted, Web |
| 16 | Web Help Desk | 5.4 | No | $26.67/mo | iOS, Linux, Mac, self-hosted, Web, Windows |
| 17 | Zammad | 5.4 | No | €7/mo | API, Linux, self-hosted, Web |
| 18 | Atera | 5.3 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 19 | Jitbit Helpdesk | 5.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 20 | NinjaOne | 5.3 | No | $1.50/mo | Android, API, iOS, Linux, Mac, Web, Windows |
Make your app an alternative to Incident IQ Facilities
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Incident IQ Facilities alternatives
What is the best alternative to Incident IQ Facilities?
iTop, number 1 in IT help desk software with a score of 6.6 out of 10. The others here: KIX, Lansweeper, Desk365 and 16 more.
What is the best free alternative to Incident IQ Facilities?
iTop is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.