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Best Social Work Case Management in 2026

Social work case management software helps organize client records, cases, documents, tasks, and reporting. This list is for people comparing web, mobile, API, or self-hosted options.

  1. 1

    CommCare

    Free plan Open source AndroidAPISelf-hosted+1

    CommCare combines offline frontline workflows with case management, web delivery and integration options. Check the plan limits and annual billing terms against your expected user volume.

    9.0 Free plan · paid from $100/mo (annual) Visit site
  2. 2

    In-Form

    Free plan AndroidAPIiPhone+1

    In-Form is oriented toward non-profit casework, with housing-specific coverage and reporting that varies by edition.

    7.3 Free plan · paid from £60/user/yr · 30-day trial Visit site
  3. 3

    Primero

    by Primero
    Free plan AndroidAPIiPhone+2

    Primero combines case intake and reporting tools with three deployment choices.

    7.0 Free plan · paid from $8,250/yr Visit site
  4. 4

    Bonterra Penelope

    Paid AndroidAPIiPhone+1

    Penelope’s listed modules span client communication, medication workflows, reporting, and outcome measurement. Pricing is not published, so organizations will need to request it.

    6.0 Pricing on request Visit site
  5. 5

    Case Amplify

    Free trial APIWeb

    Case Amplify brings case-management tools and staff-reviewed AI assistance together for human-services programs. Its Part 2 data restriction is an important limit to consider.

    5.9 Pricing on request Visit site
  6. 6

    Neighbor Solutions

    Free trial AndroidiPhoneWeb

    Choose Neighbor Solutions if your organization needs one system for case records, programs, outreach, shelters, referrals, and reporting.

    5.9 From $150/mo · 14-day trial Visit site
  7. 7

    Bonterra Apricot

    by Bonterra Apricot
    Paid Web

    Choose Bonterra Apricot if your organization needs fundraising, participant services, and grant-award tools in a web platform.

    5.6 Pricing on request Visit site
  8. 8

    CHARMS

    by CHARMS
    Paid Web

    Choose CHARMS if your agency needs connected case records across children’s or adults’ social care services, with tracking for referrals, plans, and outcomes.

    5.5 Pricing on request Visit site
  9. 9

    Civica ECLIPSE

    by Civica ECLIPSE
    Paid Web

    Civica ECLIPSE brings social care records, case work, finance and citizen engagement into one cloud platform.

    5.4 Pricing on request Visit site
  10. 10

    LiveImpact

    by LiveImpact
    Paid Web

    LiveImpact brings a broad set of nonprofit functions together, with listed AI tools, QuickBooks donation reconciliation, and volunteer self-service.

    5.2 From $150/mo (annual) Visit site
  11. 11

    NECX

    by NECX
    Paid Web

    Choose NECX if your agency needs case management alongside shelter, hotline, referral, or funder-reporting tools.

    5.2 Visit site
  12. 12

    SKAS

    Paid AndroidiPhoneWeb

    SKAS combines service delivery, records, and billing tools for organizations with recovery and social-service programs.

    5.2 Pricing on request Visit site
  13. 13

    Need Navigator

    by Need Navigator
    Paid Web

    Need Navigator combines configurable intake, casework, scheduling, reporting, and security controls for human-services agencies.

    5.1 Visit site
  14. 14

    Transform

    by Transform
    Paid Web

    Transform covers case management alongside client communication, surveys, and reporting for social service organizations.

    4.9 From 70/user/mo Visit site
  15. 15

    AzeusCare

    Paid Web
    4.6 Pricing on request Visit site
  16. 16

    Connect2 Coordinator

    Paid
    4.1 Pricing on request Visit site
  17. 17

    NewOrg Management System

    Paid Web
    4.1 From $125/user/mo Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare free access, paid starting prices, case features, client portals, mobile access, reports, deployment, and documented integrations. Check trial limits and the licence terms before choosing an open-source option.

Questions

Are free plans available for social work case management software?

Yes. Products in this category offer free plans. Check the plan limits and features before relying on free access.

Can I try a product before paying?

A free trial is offered by products in this category. In-Form lists a 30-day trial; trial terms vary by product.

What paid starting prices are listed?

CommCare lists paid plans from $100 per month with annual billing. In-Form lists paid plans from £60 per user per year. Other products may require a quote.

Do these tools support mobile use?

Platform options in this category include Android and iOS, along with web, API, and self-hosted deployments. Check the platform details for the product you want.

Is open-source software included?

Open-source code is offered by products in this category. Review the licence, hosting needs, and update process before selecting one.

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