No. 21 of 32 ·Nonprofit Case Management Software

Neighbor Solutions

Name: Neighbor Solutions
Price: 100 USD

Web · Android · iPhone · paid plans from $100/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Neighbor Solutions is ranked #21 of 32 in nonprofit case management software on Freedom251. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $100/mo.

Neighbor Solutions plans and pricing

All plans

Neighbor Solutions $100/mo $100/month starting price; the page also displays $150 crossed out Unlimited neighbors · Help mobile app included · All features unlocked neighbor.solutions · 7 Oct 2026

Compared on nonprofit case management software

Free plan: No
Custom intake forms: Yes
Service plan tracking: Yes
Referral tracking: Yes
Outcome tracking: Yes
Mobile access: app

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The record

Purpose: Neighbor Solutions describes itself as a CRM and case-management platform for organizations that serve people.
Case management: Case management includes customizable neighbor profiles, case notes, household records, alerts, document uploads, electronic signatures, and incident reporting.
Programs: Programs support goals, milestones, assessments, outcomes, multi-program enrollment, and custom intake forms with conditional logic.
Outreach: Street outreach tools capture field interactions with location, track encampments, map activity, and show a neighbor’s history at each location.
Shelter management: Shelter tools provide real-time bed availability, reservations, waitlists, household check-ins, and occupancy analytics.
Referrals: The platform offers a resource directory with real-time availability, referral tracking between organizations, and consent-based sharing.
Reporting and automation: Users can build custom reports and dashboards, automate workflows, and use AI for neighbor-history summaries, case-note tag suggestions, and imports from URLs or PDFs.
Security: The features page states that data is encrypted in transit and at rest and describes role-based permissions, field-level security, consent controls, retention policies, and audit trails.
Data exchange: The platform supports HUD-compliant HMIS exports, CSV and Excel import/export, HSDS, and read-only access to report data.
Privacy: The privacy policy says the company may collect location information and sensitive information such as homeless-person attributes, and says no internet transmission or storage technology can be guaranteed 100% secure.
Compliance limit: The terms state that the services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA.
Free Help app: The maker describes a free public app for finding resources, getting directions to services, and requesting help.
iOS availability: Apple’s listing offers Neighbor Solutions: Help for iPhone and iPad and says it requires iOS 15.0 or later for iPhone.
Headquarters: Garland, Texas, United States
Price from: $100/mo

Where it ranks on Freedom251

Best Nonprofit Case Management Software in 2026#21 of 32

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Sources

neighbor.solutions· checked 7 Oct 2026
neighbor.solutions/features· checked 7 Oct 2026
neighbor.solutions/privacy· checked 7 Oct 2026
neighbor.solutions/terms· checked 7 Oct 2026
apps.apple.com/us/app/neighbor-solutions-help/id647893· checked 7 Oct 2026
neighbor.solutions· checked 28 Sept 2026