Freedom251 › Social Work Case Management
NECX
by NECX
What NECX is
NECX is web software for victim services agencies and coordinated community response partners. It brings together case management, shelter management, hotline service, referrals, and grant reporting. Intake can create a client record with notes, documents, tasks, referrals, and reporting data. Shelter tools include a live bed board, check-ins, waitlists, partner beds, and controls for keeping shelter locations confidential. For referrals, staff choose which client details to share field by field; access is recorded in both agencies’ audit trails.
NECX supports reporting for VOCA, FVPSA, STOP/VAWA, HUD, and other funders. Its AI-generated questionnaires and reports draw on agency data. Funder templates show confidence levels and wait for staff approval, and a validator checks custom reports for conflicts. NECX says its CoC APR and ESG CAPER exports are validated in HUD’s Sage repository and available as Sage-ready CSVs. Security measures described by the maker include tenant isolation, encrypted transport, role-based access, and an immutable audit trail. Each deployment includes a named implementation specialist for data migration, grant-questionnaire configuration, and staff training; NECX says most agencies go live in 48–72 hours. The company was founded in 2021 and is headquartered in Fairfax, Virginia.
Who it suits
NECX suits victim services, family services, homeless services, and other providers supporting people in crisis. Its modules cover case records, shelters, hotline work, referrals, and funder reporting, and agencies can leave unused modules off.
What it does well
- Case records hold notes, documents, tasks, referrals, and reporting data.
- Shelter tools include live bed boards, check-ins, and waitlists.
- Referral sharing can be controlled field by field.
- Funder templates show confidence and wait for approval.
- Deployment includes migration, configuration, and staff training.
What to know first
- There is no free plan or free trial.
- The listed plan and hotline add-on prices are not provided.
- Web is the listed platform; mobile access is through a browser.
Limits
There is no free plan or free trial. Core includes 2,000 crisis-line minutes per month and one funder report stream; Complete includes 4,000 crisis-line minutes per month. Hotline overage is listed at $0.08 per minute, billed monthly.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pay-as-you-go hotline overage | Additional hotline minutes · Billed on the next invoice | On request |
| +1,000 hotline minutes | 1,000 minutes/month | On request |
| +2,500 hotline minutes | 2,500 minutes/month | On request |
| +5,000 hotline minutes | 5,000 minutes/month | On request |
| Complete | $14,400/yr · 4,000 crisis-line minutes/month included (~400 calls) · all modules · all funder report streams · priority support · onboarding and data migration included | $14,400 a year |
| Core | $9,600/yr · 2,000 crisis-line minutes/month included (~200 calls) · one funder report stream · onboarding and data migration included | $9,600 a year |
| Coalition / Regional Custom | Talk to us · For coalitions, multi-site agencies, regional cohorts, and statewide deployments · multi-year and cohort pricing available | On request |
As necx.org lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://necx.org.
- Choose a plan: Core, Complete, or a Coalition / Regional Custom plan.
- Consider a hotline-minute option or pay-as-you-go overage if needed.
- Work with the named implementation specialist on data migration, questionnaire configuration, and staff training.
- Access NECX on the web; mobile access is through a browser.
Verdict
Choose NECX if your agency needs case management alongside shelter, hotline, referral, or funder-reporting tools. Its deployment support and approval steps for AI-filled funder templates are useful considerations. Look elsewhere if you need a free option or need prices before discussing a plan.
Questions
Is NECX free?
No. NECX is paid and has no free plan or free trial.
What platforms does NECX support?
The listed platform is web. Mobile access is through a browser.
What does Core include?
Core includes 2,000 crisis-line minutes per month, approximately 200 calls, one funder report stream, and unlimited staff accounts.
What does Complete include?
Complete includes 4,000 crisis-line minutes per month, approximately 400 calls, and unlimited staff accounts. Priority support is included with Complete.
Who makes NECX?
NECX is made by NECX, founded by Arastalis B. Choudhury in 2021 and headquartered in Fairfax, Virginia, United States.
Facts from NECX's own pages
- AI safeguards
- The site says AI-filled funder templates show confidence and wait for approval, while custom reports are checked by a validator for conflicts. · necx.org, 8 Oct 2026
- Case management
- Intake creates a client record that can hold notes, documents, tasks, referrals, and reporting data. · necx.org, 8 Oct 2026
- Company history
- NECX says it started in 2021 and was founded by Arastalis B. Choudhury. · necx.org, 8 Oct 2026
- Compliance positioning
- NECX describes its security as CJIS-aligned and says it is a comparable database on HUD's validated-vendor list. · necx.org, 8 Oct 2026
- Customer fit
- The site says NECX serves victim services, family services, homeless services, and other providers people turn to in crisis, and that agencies can leave unused modules off. · necx.org, 8 Oct 2026
- Founded
- 2021 · necx.org, 28 Sept 2026
- Free plan
- No · necx.org, 20 Sept 2026
- Grant reporting
- NECX says it supports VOCA, FVPSA, STOP/VAWA, HUD, and other funder reporting, with AI-generated questionnaires and reports based on agency data. · necx.org, 8 Oct 2026
- Headquarters
- NECX Labs Inc. lists its address as 10300 Eaton Place, Suite 440, Fairfax, Virginia 22030. · necx.org, 8 Oct 2026
- HUD reporting
- NECX says its CoC APR and ESG CAPER exports are validated in HUD's Sage repository and available as Sage-ready CSVs. · necx.org, 8 Oct 2026
- Product
- NECX provides software for victim services agencies and coordinated community response partners, including case management, shelter management, hotline, grant reporting, and referrals. · necx.org, 8 Oct 2026
- Referrals
- Referrals let staff choose field by field what client information to share, with access recorded on both agencies' audit trails. · necx.org, 8 Oct 2026
- Rollout
- NECX says each deployment includes a named implementation specialist for data migration, grant-questionnaire configuration, and staff training, and that most agencies go live in 48–72 hours. · necx.org, 8 Oct 2026
- Security
- The site describes tenant isolation, encrypted transport, role-based access, and an immutable audit trail, and says security documentation is available under NDA. · necx.org, 8 Oct 2026
- Shelter tools
- Shelter features include a live bed board, check-ins, waitlists, partner beds, and location confidentiality controls. · necx.org, 8 Oct 2026
- Support
- Priority support is included with the Complete plan. · necx.org, 8 Oct 2026
- Usage pricing
- The pricing page says hotline service continues if included minutes are exceeded and lists pay-as-you-go overage at $0.08 per minute, billed monthly. · necx.org, 8 Oct 2026
Where NECX stands on Freedom251
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