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Best Remote Video Support Software in 2026

With remote video support software, an agent can use a live camera view to help someone solve a problem. Depending on the product, a session may open in a browser or in an approved mobile or desktop app.

  1. 1

    Blitzz Visual Remote Assistance

    Free trial AndroidAPIExtension+4

    Blitzz combines browser-based video support with visual collaboration, offline capture, and inspection reporting.

    6.6 From $35/user/mo (annual) · 14-day trial Visit site
  2. 2

    OnSight RVX

    Free trial AndroidiPhoneWeb

    OnSight RVX combines browser-based remote guidance with capture, OCR, measurements and reporting.

    6.1 From $29/mo · 30-day trial Visit site
  3. 3

    Viewabo

    Free trial AndroidiPhoneWeb

    Viewabo combines browser-based camera support with session tools and recordings for physical-product service teams. Its paid plans use monthly session allowances, with retention varying by plan.

    6.0 From $79/mo (annual) · 14-day trial Visit site
  4. 4

    IFS Cloud Field Service Management

    by IFS Cloud Field Service Management
    Paid AndroidAPIiPhone+2

    IFS Cloud Field Service Management covers scheduling, mobile work, contractor operations, and service logistics.

    5.9 Pricing on request Visit site
  5. 5

    Natterbox

    by Natterbox
    Paid AndroidExtensioniPhone+1

    Natterbox focuses on Salesforce-connected contact-center operations across voice and messaging channels.

    5.9 From $82/user/mo Visit site
  6. 6

    Visual Assistance

    Free trial AndroidiPhoneMac+2

    Choose Visual Assistance if your business needs customers to join visual support sessions from a smartphone browser without installing software.

    5.9 From 75 NZD/mo · 10-day trial Visit site
  7. 7

    XMReality Remote Guidance

    Free trial AndroidAPIiPhone+4

    XMReality combines video calls with visual guidance, documentation and integrations for remote support work. Basic has a stated annual-billing price, while Enterprise pricing is by custom quote.

    5.8 From $35/user/mo (annual) · 14-day trial Visit site
  8. 8

    Salesforce Visual Remote Assistant

    Paid AndroidiPhoneWeb

    Visual Remote Assistant focuses on visual customer support through screen sharing, annotation, and recording across web and mobile.

    5.0 From $50/user/mo (annual) Visit site
  9. 9

    GoShowMe

    Paid AndroidiPhoneWeb
    4.8 From $19/user/mo · 14-day trial Visit site
  10. 10

    Virtually OnSite

    Paid AndroidiPhoneWeb
    4.5 From $24/mo · 14-day trial Visit site
  11. 11

    Grypp VideoAssist

    Paid Web
    4.4 Pricing on request Visit site
  12. 12

    SupportGenie Visual Assistance

    Paid Web
    4.1 Pricing on request Visit site
  13. 13

    Virtual Support Pro

    Paid Web
    4.1 From $149/mo · 14-day trial Visit site
  14. 14

    VSight Remote

    Paid Web
    3.8 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare free plans, trial length, paid starting price, and licence terms before choosing. Review whether each tool offers live video, browser access, co-browsing, annotations, recording, mobile support, and API connectivity.

Questions

Can remote video support software include a free plan?

The list records free-plan availability per product. Several listed products state that no free plan is available, so check the individual entry before choosing.

What prices are listed for remote video support tools?

The published starting rates are $19, $24, $29, $35, $50, $79, and $149 per month or user, along with one amount in NZD. Some entries use pricing on request.

What trial durations appear in the list?

The entries show trials lasting 10, 14, or 30 days. Check the product entry for the exact duration and billing terms.

Do these tools support browser sessions?

Browser-based sessions are a comparison point for this category. Platform support varies, with products listed for web, Android, iOS, Windows, macOS, and API access.

Which capabilities should support teams compare?

Compare live video, browser sessions, co-browsing, live annotations, mobile support, and session recording, then match them to your support workflow.

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