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WBIZ

Free plan APIWeb

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WBIZ's own site

What WBIZ is

WBIZ brings WhatsApp conversations, campaigns, automation and an AI agent into a shared workspace built on Meta’s official WhatsApp Cloud API. Teams can route chats automatically, set deadlines, add private notes, use quick replies and manage access with roles. The AI agent can draw on FAQs, files and a website, then pass a conversation to a person. For outreach, broadcasts use approved templates and audience segments, with delivery analytics and follow-up drips that respond to replies. A no-code builder supports triggers, conditional branches, human handoff and calls to a customer’s API. Developers get a REST API for messages, contacts and campaigns, plus scoped keys, an in-app playground and signed webhooks; rate limits depend on plan. The free plan costs nothing, has no expiry and includes the shared inbox, contacts and templates, with no card required to start. WBIZ says Meta bills conversation fees separately and it adds no markup to them.

Who it suits

WBIZ suits Indian businesses and global teams selling into India, including shared-phone teams, agencies, D2C brands and SaaS teams. It is relevant to teams that need shared WhatsApp handling alongside campaign or API workflows.

What it does well

  • Free plan has no expiry and requires no card to start.
  • Inbox includes routing, private notes, quick replies and audit log.
  • AI agent can use FAQs, files and website content.
  • Automation supports conditional branches and human handoff.
  • REST API includes scoped keys and signed webhooks.

What to know first

  • Meta conversation fees are billed separately.
  • API rate limits vary by plan.
  • Free plan features listed are limited to inbox, contacts and templates.

Limits

The free plan includes the shared inbox, contacts and templates. API rate limits vary by plan, and Meta bills conversation fees separately from WBIZ’s platform fee.

Plans

PlanBilled and limitsPrice
FreeNo expiry · shared inbox · contacts · templates · no card to startFree

As wbiz.in lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the WBIZ website.
  2. Start with the free plan; no card is required.
  3. Connect the workspace to Meta’s WhatsApp Cloud API.
  4. Add contacts and templates for the shared inbox.
  5. Set up routing, automations or campaigns as needed.

Verdict

WBIZ combines team inbox features with automation, campaigns, an AI agent and developer access for WhatsApp workflows. Its no-expiry free plan offers a way to start, while Meta conversation charges remain separate.

Questions

How much does WBIZ cost?

The listed Free plan costs nothing. WBIZ says it charges a flat platform fee, while Meta bills conversation fees separately.

Does WBIZ have a free plan or trial?

It has a free plan with no expiry and no card required to start. There is no free trial.

Which platforms does WBIZ support?

The listed platforms are web and API.

What does the free plan include?

The free plan includes the shared inbox, contacts and templates, with no expiry.

Which integrations does WBIZ document?

The maker documents connections to Meta’s WhatsApp Cloud API and Razorpay billing. Automations can also call a customer's own API.

Who is WBIZ for?

The maker describes its audience as Indian businesses and global teams selling into India, including shared-phone teams, agencies, D2C brands and SaaS teams.

Facts from WBIZ's own pages

AI agent
The Meta-hosted WhatsApp AI agent can use FAQs, files and a website as knowledge sources and hand a conversation to a human. · wbiz.in, 9 Oct 2026
Audience
WBIZ describes its target customers as Indian businesses and global teams selling into India, including shared-phone teams, agencies, D2C brands and SaaS teams. · wbiz.in, 9 Oct 2026
Automation
The no-code automation builder supports triggers, conditional branches, human handoff and calls to a customer's own API. · wbiz.in, 9 Oct 2026
Campaigns
Broadcast campaigns use approved templates, audience segments, delivery analytics and reply-aware follow-up drips. · wbiz.in, 9 Oct 2026
Developer API
WBIZ provides a REST API for messages, contacts and campaigns, with scoped keys, an in-app playground and signed webhooks; rate limits vary by plan. · wbiz.in, 9 Oct 2026
Headquarters
Ahmedabad, India · wbiz.in, 28 Sept 2026
Inbox
The shared inbox supports automatic chat assignment, conversation deadlines, private notes, quick replies, roles and an audit log. · wbiz.in, 9 Oct 2026
Integrations
The maker documents connections to Meta’s WhatsApp Cloud API and Razorpay billing, and says automations can call a customer’s own API. · wbiz.in, 9 Oct 2026
Platform fees
WBIZ says it charges a flat platform fee and adds no markup to Meta conversation fees, which Meta bills separately. · wbiz.in, 9 Oct 2026
Privacy
WBIZ’s privacy policy says it does not sell personal information and supports access, correction, export and deletion requests. · wbiz.in, 9 Oct 2026
Product
WBIZ combines a WhatsApp shared inbox, automations, an AI agent, campaigns, native calling and a developer API in one workspace on Meta’s official WhatsApp Cloud API. · wbiz.in, 9 Oct 2026
Security
WBIZ says it enforces workspace isolation server-side, encrypts secrets at rest, uses HMAC-signed webhooks and keeps an audit log on by default. · wbiz.in, 9 Oct 2026
Support
The maker lists [email protected] and says support replies within 24 hours, usually faster. · wbiz.in, 9 Oct 2026

Where WBIZ stands on Freedom251

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