MessagingFox is an omnichannel messaging platform with a shared inbox for business conversations. It lists WhatsApp, Instagram, email, Facebook Messenger, Telegram, SMS, and RCS channels. Teams can assign conversations, add private notes and tags, and track status and response times. No-code automation handles auto-replies, lead capture, follow-ups, tagging, and routing to agents. WhatsApp broadcasts support audience segmentation, personalized variables, scheduling, and campaign analytics. Bulk email campaigns and drip automations are included without an additional email subscription. A 14-day trial starts without a credit card. Starter costs ₹1,999/month and includes one WhatsApp number, one Instagram account, one email account, two team members, basic automation, and email support. Professional costs ₹4,999/month with more channel accounts, ten team members, advanced automation, and priority support. Custom and Enterprise options are also listed. Data is encrypted at rest and in transit with AES-256, and the service lists GDPR compliance, audits, role controls, logs, two-factor authentication, and session management. SMS and RCS are listed for India and the United Kingdom.
Who it is for
MessagingFox suits ecommerce, real estate, clinics, education, travel, agencies, and SaaS teams managing several messaging channels. It fits teams needing shared assignments, automation, and WhatsApp broadcasts.
What is good
- Shared inbox across seven listed channels
- No-code routing, follow-ups, and lead capture
- WhatsApp segmentation and campaign analytics
- Bulk email and drip automations included
- AES-256 encryption and role-based controls
What to know first
- Starter limits teams to two members
- SMS and RCS listed only for India and UK
- Professional costs ₹4,999/month
- Free trial lasts 14 days
Verdict
MessagingFox brings channel management, automation, broadcasts, and email campaigns into one team inbox. Its regional SMS/RCS scope and plan limits matter when selecting a tier.
MessagingFox plans and pricing
All plansCompared on WhatsApp customer service software
- Free plan
- Yes
- Shared inbox
- Yes
- Conversation routing
- rules
- Included agent seats
- 2 agents
- Included WhatsApp numbers
- 1 numbers
- Team collaboration
- Yes
- WhatsApp templates
- Yes
