Go4whatsup is an AI-powered WhatsApp CRM for teams handling customer chats, orders, and support tickets. It uses the official WhatsApp Business API and brings conversations into a shared inbox, where teams can route and assign chats, distribute work round-robin, apply shift rules, and set role permissions. Boards support different team workflows. Its AI can answer routine questions, help agents draft replies, create campaign copy, and translate conversations in both directions across more than 100 languages. For customer acquisition, teams can connect Meta click-to-WhatsApp ads and lead forms, track lead sources, and send broadcasts with number checks and delivery and response analytics. Go4whatsup also supports WhatsApp Business voice calls through the official Calling API, routing calls into the team inbox. Commerce tools include catalog shopping, in-chat orders and payment links, automation flows, and refill or renewal reminders. The maker lists two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog. Plans include a free option and Standard at $39/month; Meta per-conversation charges are billed separately at cost. The service is available on Android, iOS, and the web. The company was founded in 2023 and is headquartered in Indore, India.
Who it is for
Go4whatsup suits businesses that manage customer conversations and commerce through WhatsApp, especially teams that need a shared inbox, routing, campaigns, or voice calling. It may also suit teams that want listed commerce and CRM connectors, multilingual AI assistance, and workflow automation.
What is good
- Shared inbox supports routing, assignment, shifts, and role permissions.
- AI can translate conversations across 100+ languages.
- Supports WhatsApp voice calling routed into the team inbox.
- Includes Meta ads, lead forms, broadcasts, and campaign analytics.
- Lists two-way connectors for commerce and CRM tools.
- Free plan is available.
What to know first
- Meta per-conversation charges are billed separately at cost.
- Enterprise pricing is custom-quoted.
- Mobile app support requires iOS 14.0+ or Android 7.0+.
Verdict
Choose Go4whatsup if your team handles WhatsApp sales or support and needs shared conversation workflows, campaign tools, and commerce features in one CRM. The free plan offers a way to start, while teams should account for Meta conversation charges outside the plan price. Teams with over 50 agents can ask about custom-quoted Enterprise pricing.
Get started with Go4whatsup
- Visit the Go4whatsup website.
- Choose the Free Plan Forever or review the Standard plan at $39/month.
- Use the web app or the Go4bizz CRM mobile app for the same account.
- For the mobile app, use iOS 14.0 or later or Android 7.0 or later.
- Connect supported services such as Shopify, HubSpot, or Google Sheets as needed.
What the free plan stops at
The Free Plan Forever is free, and the Standard plan costs $39/month; Meta per-conversation charges apply separately at cost. Enterprise is custom-quoted for teams over 50 agents.
Questions about Go4whatsup
Is there a free plan?
Yes. Go4whatsup offers a Free Plan Forever at no cost, with no credit card required.
How much does Standard cost?
Standard is $39/month. Meta per-conversation charges are billed separately at cost.
Which platforms are supported?
Go4whatsup is available on Android, iOS, and the web. Its Go4bizz CRM mobile app supports iOS 14.0 or later and Android 7.0 or later.
Which integrations are listed?
The maker lists native two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog.
Where is customer data hosted?
The maker says customer data is hosted on AWS in Mumbai or Singapore. UAE hosting is available on request for Enterprise customers.
What security and compliance measures does the maker describe?
The security page describes AES-256 encryption at rest, TLS 1.2+ in transit, SSO/SAML, role-based access, and required two-factor authentication for admins. The maker lists GDPR, India DPDP, and UAE PDPL compliance; SOC 2 Type II is in progress and ISO 27001 is on its roadmap.
Go4whatsup plans and pricing
All plansCompared on WhatsApp customer service software
- Free plan
- Yes
- Shared inbox
- Yes
- Conversation routing
- skill_based
- Team collaboration
- Yes
- WhatsApp templates
- Yes
