Freedom251 › Grievance Management Software
Toby
by Toby
What Toby is
Toby is a web-based Employee Relations operating system for People and HR teams. It organizes investigations, performance improvement plans, complaints, and accommodations as structured cases with tamper-evident audit trails. Case files can include parties, statuses, drafts, citations, and logged reads and writes, then be exported as CSV or JSON. Toby answers employment-law, policy, and HR-practice questions with jurisdiction-specific context and primary-source citations. It drafts PIPs, termination letters, severance agreements, handbook policies, and accommodation memos, and reviews drafts against applicable law and an uploaded company handbook. Listed integrations include Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign. Toby states that it uses AES-256 encryption at rest, TLS 1.3 in transit, three tenant-isolation layers, and redaction for selected personal information before it reaches providers or logs. Customer prompts and documents are not used to train shared models.
Who it suits
Toby is aimed at People and HR teams building Employee Relations processes, including organizations handling regulated data or audit obligations. It suits teams willing to use invitation-based onboarding and a web service.
What it does well
- Structures investigations and complaints as auditable cases
- Provides jurisdiction-specific answers with primary citations
- Drafts and reviews common HR documents
- Offers CSV and JSON case exports
- Lists 11 HR and workplace integrations
What to know first
- Invitation, demo, and onboarding are required
- No self-serve signup
- No free plan
- Startup plan costs $1,484 a year
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Startup | $1,484 / YEAR, BILLED ANNUALLY; $149/mo monthly · Up to 50 employees · 10 workflow drafts/month · 100 Vault documents · 3 connectors · 2-business-day email support | $124 a month |
| Starter | $2,978 / YEAR, BILLED ANNUALLY; $299/mo monthly · Up to 200 employees · Unlimited workflow drafts · 500 Vault documents · All 11 integrations · Next-business-day email support | $248 a month |
| Team | $8,954 / YEAR, BILLED ANNUALLY; $899/mo monthly · Up to 1,000 employees · Unlimited workflow drafts and Vault documents · SAML/SSO · 4-hour priority support · Onboarding included | $746 a month |
| Enterprise | Custom; annual contract · committed seats · 1,000+ employees · Custom integrations · SCIM · BYOK · AWS Bedrock private inference · EU data residency option · 1-hour SLA | On request |
As hiretoby.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Toby combines case management, HR knowledge assistance, document drafting, and audit controls for Employee Relations work. Its access process, plan limits, and annual pricing make a sales-led evaluation necessary.
Facts from Toby's own pages
- Access
- Toby is invitation-only, requires a demo and customer onboarding, and does not offer self-serve signup. · hiretoby.com, 7 Oct 2026
- AI assistance
- Toby answers employment law, policy, and HR practice questions with jurisdiction-specific context and primary-source citations. · hiretoby.com, 7 Oct 2026
- AI data use
- Toby says customer prompts and documents are never used to train shared models, and Zero Data Retention addenda are available on request. · hiretoby.com, 7 Oct 2026
- Case records
- Case files include parties, status, drafts, citations, and logged reads and writes, and can be exported as CSV or JSON. · hiretoby.com, 7 Oct 2026
- Compliance
- Toby says its SOC 2 Type II report is available under NDA on request and a HIPAA BAA is available on Enterprise plans. · hiretoby.com, 7 Oct 2026
- Free plan
- No · hiretoby.com, 20 Sept 2026
- Headquarters
- Sheridan, Wyoming, United States · hiretoby.com, 28 Sept 2026
- Integrations
- The pricing page lists Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign among its 11 integrations. · hiretoby.com, 7 Oct 2026
- Intended users
- The plans are aimed at People and HR teams, from small functions establishing an Employee Relations process to larger organizations with regulated data or audit obligations. · hiretoby.com, 7 Oct 2026
- PII handling
- Toby says it automatically redacts patterns such as SSNs, dates of birth, emails, and phone numbers before payloads reach an AI provider, application log, or error tracker. · hiretoby.com, 7 Oct 2026
- Purpose
- Toby is an Employee Relations operating system for HR that manages investigations, PIPs, complaints, and accommodations as structured cases with a tamper-evident audit trail. · hiretoby.com, 7 Oct 2026
- Security
- Toby states that it encrypts data at rest with AES-256 and in transit with TLS 1.3, and uses three layers of tenant isolation. · hiretoby.com, 7 Oct 2026
- Support
- Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. · hiretoby.com, 7 Oct 2026
- Workflow automation
- Yes · hiretoby.com, 20 Sept 2026
- Workflow drafts
- Toby generates documents such as PIPs, termination letters, severance agreements, handbook policies, and accommodation memos, then reviews them against applicable law and an uploaded company handbook. · hiretoby.com, 7 Oct 2026
Where Toby stands on Freedom251
- Grievance Management Software#9 of 21
- Case Management Software#88 of 177
- HR Case Management Software#36 of 47
- Workplace Investigation Software#24 of 29