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Tyler Labor Relations Case Management
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What Tyler Labor Relations Case Management is
Tyler Labor Relations Case Management is a web-based system for administering labor-related cases from intake through resolution. It connects employees, labor unions, and management through shared data and supports arbitration, negotiation, representation, Unfair Labor Practice matters, Management/Employee Relations, Merit Systems Protection Board appeals, and Negotiability Grievance Procedure cases. Its workflow tools can automate processes, bring together information from multiple sources, reduce paperwork, and help process claims in less time. Organizations can configure the system for their labor programs and regulatory and business requirements. Example reports cover claim and appeal status, settlements, disciplinary actions and dismissals, investigatory appeals, arbitrations, and claims, liability, and costs.
The secure interface runs on Tyler's Application Platform, which lets system administrators adapt configurations to changing program needs without code changes. Hosting options are cloud, hybrid, and on-premises. In a CSX example, Tyler connected Labor Relations to the company's FileNet document management system, and the application tracked grievance information, including bargaining units and agreements, through each case. Tyler is headquartered in Plano, Texas, and was founded in 1966. Pricing is available on request; email support is available on weekdays during specified Eastern hours, except federal holidays.
Who it suits
It suits organizations managing labor relations involving employees, unions, and management, especially those handling multiple case types and reporting needs. Organizations that need configurable workflows or cloud, hybrid, and on-premises hosting can consider it.
What it does well
- Supports arbitration, negotiation, representation, appeals, and employee relations cases.
- Automates workflows and brings information together from multiple sources.
- Configurable for labor programs and regulatory requirements without code changes.
- Offers cloud, hybrid, and on-premises hosting options.
- Includes reports on case status, settlements, disciplinary actions, liability, and costs.
What to know first
- Pricing is available only on request.
- Email support is limited to weekdays, 8 a.m. to 8 p.m. Eastern, except federal holidays.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tyler Labor Relations Case Management | Contact Tyler for pricing; request a demo | On request |
As tylertech.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit Tyler's Labor Relations Case Management website.
- Contact Tyler to request pricing or a demo.
- Choose a hosting option: cloud, hybrid, or on-premises.
- Configure the system for your labor programs and requirements.
Verdict
Choose Tyler Labor Relations Case Management if your organization needs a configurable system for labor cases, shared data, and reporting. Its hosting options include cloud, hybrid, and on-premises deployment. Look elsewhere if you need published pricing or support outside the stated email hours.
Questions
How much does Tyler Labor Relations Case Management cost?
Pricing is available on request. Tyler invites prospective customers to contact it for pricing or request a demo.
What hosting options are available?
The platform supports cloud, hybrid, and on-premises hosting.
What kinds of cases does it support?
It supports arbitration, negotiation, representation, Unfair Labor Practice, Management/Employee Relations, Merit Systems Protection Board appeals, and Negotiability Grievance Procedure cases.
Can it connect with document management systems?
A CSX example describes an integration with the company's FileNet document management system.
How can I contact support?
Labor Relations email support is available Monday through Friday, 8 a.m. to 8 p.m. Eastern, except federal holidays.
Facts from Tyler Labor Relations Case Management's own pages
- Access
- Tyler describes the interface as secure and web-based. · tylertech.com, 11 Oct 2026
- Case types
- It supports arbitration, negotiation, representation, Unfair Labor Practice, Management/Employee Relations, Merit Systems Protection Board appeals, and the Negotiability Grievance Procedure. · tylertech.com, 11 Oct 2026
- Configuration
- The solution can be configured for an organization's labor-related programs and specific regulatory and business requirements. · tylertech.com, 11 Oct 2026
- Founded
- 1966 · tylertech.com, 4 Oct 2026
- Grievance tracking
- The CSX case study says the application tracks grievance data, including bargaining units and agreements, from beginning to end. · tylertech.com, 11 Oct 2026
- Headquarters
- Plano, Texas, United States · tylertech.com, 4 Oct 2026
- Hosting options
- Tyler's Application Platform supports cloud, hybrid, and on-premises hosting options. · tylertech.com, 11 Oct 2026
- Integration example
- For CSX, Tyler integrated Labor Relations with the company's existing FileNet document management system. · tylertech.com, 11 Oct 2026
- Intended users
- Tyler describes the solution for organizations administering labor relations programs involving employees, labor unions, and management. · tylertech.com, 11 Oct 2026
- Platform
- Workforce Case Management solutions are built on Tyler's Application Platform, which allows system administrators to configure evolving program needs without code changes. · tylertech.com, 11 Oct 2026
- Purpose
- Manages labor-related cases from intake to resolution and connects employees, labor unions, and management through shared data. · tylertech.com, 11 Oct 2026
- Reports
- Example reports cover claims and appeals status, settlements, disciplinary actions and dismissals, investigatory appeals, arbitrations, and claims, liability, and costs. · tylertech.com, 11 Oct 2026
- Security compliance
- Tyler says its SOC reports are independent third-party examination reports and are available through a request process. · tylertech.com, 11 Oct 2026
- Support
- Labor Relations email support is available Monday through Friday, 8 a.m. to 8 p.m. Eastern, except federal holidays. · tylertech.com, 11 Oct 2026
- Workflow
- The solution supports automating workflows, connecting information from multiple sources, reducing paperwork, and processing claims in less time. · tylertech.com, 11 Oct 2026
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