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LaborSoft

by LaborSoft

Paid Web

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LaborSoft's own site

What LaborSoft is

LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases. It handles incidents and investigations, discipline, grievances and arbitration, EEO matters, document management, and scheduling. Organizations can tailor workflows, reports, case processes, alerts, and case types. Reporting includes custom reports, KPI tracking, historical trend analysis, and dashboards for real-time case visibility. Labor relations tools provide templates, automated workflows, reports, and reminders for grievance and arbitration steps. Employee data can move from HRIS systems such as Workday and PeopleSoft through scheduled secure SFTP transfers in CSV format. LaborSoft supports browser access through Microsoft Edge, Google Chrome, or Apple Safari, with Microsoft Word recommended for template letters. The maker describes AES encryption, Azure security protocols, unique credentials, HTTPS/TLS, security scans, penetration testing, and geographically redundant backups. Onboarding, training, a user guide, and email or phone support are available. Pricing is custom and available on request.

Who it suits

LaborSoft is suited to organizations managing employee, labor, compliance, and workplace case workflows. Its stated customer groups include corporations, municipalities, government agencies, nonprofits, education, healthcare, transit, and utilities.

What it does well

  • Customizable workflows, reports, alerts, and case types
  • Real-time case dashboards and KPI tracking
  • Secure SFTP HRIS synchronization
  • Geographically redundant Azure backups
  • Onboarding and ongoing support included

What to know first

  • No free plan
  • APIs are not currently supported
  • Pricing requires a custom quote
  • MFA is planned for a future update

Plans

PlanBilled and limitsPrice
Custom subscriptionSubscription; costs vary by number of users and required modules; contact LaborSoft for a detailed quote. · Flexible plans scale with organizational needsOn request

As laborsoft.com lists them, read 11 Oct 2026. The maker's own page has the final word.

Verdict

LaborSoft brings case workflows, labor-relations tools, reporting, and HRIS file synchronization into a browser-based service. Teams should account for its current API limitation and quote-based pricing.

Facts from LaborSoft's own pages

API limitation
The FAQ states that APIs are not currently supported. · laborsoft.com, 11 Oct 2026
Backups and retention
LaborSoft says customer data is backed up across geographically redundant Azure regions and is not deleted by default; custom deletion programs can be arranged. · laborsoft.com, 11 Oct 2026
Browser access
The cloud application is accessible through Microsoft Edge, Google Chrome, or Apple Safari, and Microsoft Word is recommended for generating template letters. · laborsoft.com, 11 Oct 2026
Case workflows
The platform covers incidents and investigations, discipline, grievances and arbitration, EEO, document management, and scheduling. · laborsoft.com, 11 Oct 2026
Customization
Organizations can customize workflows, reporting, case management processes, alerts, and case types. · laborsoft.com, 11 Oct 2026
Headquarters
Newton, MA 02464 · laborsoft.com, 28 Sept 2026
HRIS integrations
LaborSoft supports scheduled secure SFTP transfers of employee data in CSV format from HRIS systems such as Workday and PeopleSoft. · laborsoft.com, 11 Oct 2026
Intended customers
LaborSoft describes its customers as including corporate and commercial organizations, municipalities, government agencies, nonprofits, and teams in education, healthcare, transit, and utilities. · laborsoft.com, 11 Oct 2026
Labor relations tools
Labor relations features include templates, automated workflows, custom reports, and schedule reminders for grievance and arbitration steps. · laborsoft.com, 11 Oct 2026
Privacy
LaborSoft says it does not use customer-submitted case data for advertising purposes and does not sell personal information. · laborsoft.com, 11 Oct 2026
Product
LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases. · laborsoft.com, 11 Oct 2026
Reporting
The software offers custom reports, KPI tracking, historical trend analysis, and dashboards with real-time case visibility. · laborsoft.com, 11 Oct 2026
Security
LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update. · laborsoft.com, 11 Oct 2026
Security practices
LaborSoft says it conducts security scans and penetration testing, reviews logs, and applies patches under a change management policy. · laborsoft.com, 11 Oct 2026
Support
LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. · laborsoft.com, 11 Oct 2026
Workflow automation
Yes · laborsoft.com, 20 Sept 2026

Where LaborSoft stands on Freedom251

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