AllVoices HR Case Management

What AllVoices HR Case Management is

AllVoices HR Case Management is a web platform for HR and Employee Relations teams managing employee concerns, cases, and investigations. Reports can enter through a web form, anonymous hotline, email, or administrator entry and appear in one dashboard. Teams can communicate with anonymous reporters through encrypted two-way messaging without seeing identity, IP address, or device information. Workflows can be configured by case type, with distinct intake forms, routing rules, service-level agreements, assigned teams, and resolution categories. Vera, the AI assistant, summarizes cases, drafts replies and reports, recommends policy-based next steps, and surfaces similar cases and trends; administrators approve its output. Permissions can be scoped to a case type, individual case, or field, with attorney-client privilege flags and legal holds. SLA tracking covers first assignment, first reply, and resolution, with reminders and audit-log records. The product includes HR knowledge-base, request-catalog, HRIS synchronization, evidence-management, interview-management, and findings-and-remediation capabilities. AllVoices lists more than 50 HRIS connections, including Workday, Rippling, UKG, BambooHR, Gusto, and ADP, plus integrations with Jira, ServiceNow, Google Drive, SharePoint, Notion, Power BI, Snowflake, and Tableau. Pricing starts at $275 per month through a custom quote.

Who it suits

This product suits HR and Employee Relations teams handling employee-relations matters, investigations, and case workflows. It fits organizations needing anonymous intake, granular permissions, SLA tracking, and HRIS connections.

Limits

Pricing starts at $275 per month and is customized according to employee count and the number of people needing access. The product page states there is no cap on case types.

Getting started

1. Open the AllVoices HR Case Management website
2. Request a custom quote based on employees and access requirements
3. Configure case types, intake forms, routing, SLAs, teams, and resolution categories
4. Connect HRIS and other listed integrations
5. Set roles, permissions, privilege flags, and legal holds
6. Begin collecting cases through web, hotline, email, or administrator entry

Verdict

Choose AllVoices HR Case Management when HR teams need centralized investigations, anonymous communication, configurable workflows, and extensive integrations. Look elsewhere if you need a free option or a platform beyond the web.