empower® is a web-based employee relations platform for HR, employee relations, and people teams managing high-volume casework. It brings cases, documentation, and decisions together with audit trails and policy-aligned workflows. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, handle correspondence and documentation, and support Subject Access Request administration. The enable option provides HR-led case management and analytics. Transform adds guided manager journeys for self-service with HR oversight; the maker says this can typically enable self-service for 90% of ER tasks. Dashboards help HR identify trends and risks, benchmark activity, and inform workforce decisions. Analytics can refresh as frequently as daily using a regular feed of people data from the customer's platform. The service can be configured for different processes, policies, brands, content, and user views. AdviserPlus says it hosts the service in UK Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption, MFA, role-based permissions, and ISO 27001:2022 certification.
Who it is for
empower® is intended for HR, employee relations, and people teams handling high-volume employee relations activity. Transform may suit teams that want guided manager journeys alongside HR oversight.
What is good
- Supports multiple employee relations case types.
- Workflows include audit trails and policy-aligned processes.
- Dashboards help review trends and risks.
- Transform adds guided manager journeys for self-service.
- The maker lists MFA and role-based permissions.
What to know first
- Pricing is available by contacting AdviserPlus.
- Analytics uses a regular feed of customer people data.
- The platform is listed for web access.
Verdict
empower® combines structured employee relations case management with analytics, while transform adds guided manager self-service under HR oversight. Pricing is tailored and must be requested from AdviserPlus.
Get started with empower
- Visit the AdviserPlus empower product page.
- Contact AdviserPlus to arrange a tailored demonstration and request pricing.
- Choose between empower enable for HR-led case management or empower transform for guided manager journeys.
- Discuss configuration for your processes, policies, brands and user views.
- Arrange the people-data feed or API integration and any SSO setup you need.
Limits to know first
No free plan or trial details are given. Pricing for both options is available by request.
Questions about empower
What does empower cost?
Pricing is available by request. AdviserPlus invites prospective customers to contact it for a tailored demonstration and pricing.
What is the difference between empower enable and empower transform?
enable provides HR-led case management and analytics. transform includes enable and adds guided manager journeys, manager self-service and HR oversight.
Which platforms does empower support?
The listed platform is web.
What integrations does empower support?
The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and SSO including SAML 2.0 and AD.
What security measures does AdviserPlus describe?
It lists UK Azure hosting and data storage, encryption at rest and in transit, multi-factor authentication, role-based permissions, auditability and ISO 27001:2022 certification.
Who makes empower?
AdviserPlus makes empower. The company says it was founded in 2001 and is headquartered in Ellesmere Port, Cheshire, UK.
empower plans and pricing
All plansCompared on case management software
- Case management
- Yes
- Evidence management
- Yes
- Audit log
- Yes
- HRIS integrations
- Yes
