Freedom251 › Grievance Management Software
empower
by empower

What empower is
empower® is a web-based employee relations platform for HR, employee relations, and people teams managing high-volume casework. It brings cases, documentation, and decisions together with audit trails and policy-aligned workflows. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, handle correspondence and documentation, and support Subject Access Request administration. The enable option provides HR-led case management and analytics. Transform adds guided manager journeys for self-service with HR oversight; the maker says this can typically enable self-service for 90% of ER tasks. Dashboards help HR identify trends and risks, benchmark activity, and inform workforce decisions. Analytics can refresh as frequently as daily using a regular feed of people data from the customer's platform. The service can be configured for different processes, policies, brands, content, and user views. AdviserPlus says it hosts the service in UK Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption, MFA, role-based permissions, and ISO 27001:2022 certification.
Who it suits
empower® is intended for HR, employee relations, and people teams handling high-volume employee relations activity. Transform may suit teams that want guided manager journeys alongside HR oversight.
What it does well
- Supports multiple employee relations case types.
- Workflows include audit trails and policy-aligned processes.
- Dashboards help review trends and risks.
- Transform adds guided manager journeys for self-service.
- The maker lists MFA and role-based permissions.
What to know first
- Pricing is available by contacting AdviserPlus.
- Analytics uses a regular feed of customer people data.
- The platform is listed for web access.
Limits
No free plan or trial details are given. Pricing for both options is available by request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| empower® enable | Contact AdviserPlus for a tailored demonstration and pricing. · HR-led case management · case reports and audit trails · policy-aligned workflows · dashboards | On request |
| empower® transform | Contact AdviserPlus for a tailored demonstration and pricing. · Includes empower® enable · guided manager journeys · manager self-service · HR oversight | On request |
As adviserplus.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the AdviserPlus empower product page.
- Contact AdviserPlus to arrange a tailored demonstration and request pricing.
- Choose between empower enable for HR-led case management or empower transform for guided manager journeys.
- Discuss configuration for your processes, policies, brands and user views.
- Arrange the people-data feed or API integration and any SSO setup you need.
Verdict
empower® combines structured employee relations case management with analytics, while transform adds guided manager self-service under HR oversight. Pricing is tailored and must be requested from AdviserPlus.
Questions
What does empower cost?
Pricing is available by request. AdviserPlus invites prospective customers to contact it for a tailored demonstration and pricing.
What is the difference between empower enable and empower transform?
enable provides HR-led case management and analytics. transform includes enable and adds guided manager journeys, manager self-service and HR oversight.
Which platforms does empower support?
The listed platform is web.
What integrations does empower support?
The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and SSO including SAML 2.0 and AD.
What security measures does AdviserPlus describe?
It lists UK Azure hosting and data storage, encryption at rest and in transit, multi-factor authentication, role-based permissions, auditability and ISO 27001:2022 certification.
Who makes empower?
AdviserPlus makes empower. The company says it was founded in 2001 and is headquartered in Ellesmere Port, Cheshire, UK.
Facts from empower's own pages
- Access controls
- The product page lists multi-factor authentication, UK data storage, role-based permissions and auditability. · adviserplus.com, 5 Oct 2026
- Analytics
- Its dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data. · adviserplus.com, 5 Oct 2026
- Audience
- The maker says empower® is built for HR, employee relations and people teams managing high-volume employee relations activity. · adviserplus.com, 5 Oct 2026
- Case management
- The platform brings employee relations cases, documentation and decisions together, with audit trails and policy-aligned workflows. · adviserplus.com, 5 Oct 2026
- Case types
- It supports disciplinary and misconduct matters, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. · adviserplus.com, 5 Oct 2026
- Case workflows
- The platform supports structured workflows, routine task automation, action prompts, correspondence, documentation and Subject Access Request administration. · adviserplus.com, 5 Oct 2026
- Company
- AdviserPlus says it was founded in 2001. · adviserplus.com, 5 Oct 2026
- Configuration
- The platform can be configured for different processes, policies and brands, with content and views tailored to the relevant users. · adviserplus.com, 5 Oct 2026
- Data feed
- The analytics solution uses a regular feed of people data from the customer's people platform, typically shared securely overnight. · adviserplus.com, 5 Oct 2026
- Founded
- 2001 · adviserplus.com, 28 Sept 2026
- Headquarters
- Ellesmere Port, Cheshire, UK · adviserplus.com, 28 Sept 2026
- Hosting and security
- AdviserPlus says its solutions are hosted in UK-based Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption at rest and in transit, annual third-party penetration testing, and ISO 27001:2022 certification. · adviserplus.com, 5 Oct 2026
- Hosting resilience
- AdviserPlus says its solutions use UK Azure data centres with geo-replication between UK South and UK West, and that business continuity and disaster recovery frameworks are regularly tested. · adviserplus.com, 5 Oct 2026
- Integrations
- The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD. · info.adviserplus.com, 5 Oct 2026
- Intended users
- The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity. · adviserplus.com, 5 Oct 2026
- Maintenance
- AdviserPlus says its hosted solutions are maintained by its team, including data protection, server patching, software updates and domain management. · adviserplus.com, 5 Oct 2026
- Manager journeys
- The transform solution guides managers through employee relations processes and is described as typically enabling self-service of 90% of ER tasks. · adviserplus.com, 5 Oct 2026
- Product options
- empower® enable provides HR-led case management and analytics, while empower® transform adds guided manager journeys for self-service with HR oversight. · adviserplus.com, 5 Oct 2026
- Purpose
- empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice. · adviserplus.com, 5 Oct 2026
- Security
- The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability. · adviserplus.com, 5 Oct 2026
- Security certifications
- AdviserPlus says it is certified to ISO27001:2022, encrypts data at rest and in transit, performs annual third-party penetration testing, and complies with UK GDPR and the Data Protection Act 2018. · adviserplus.com, 5 Oct 2026
- Support
- AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. · adviserplus.com, 5 Oct 2026
Where empower stands on Freedom251
- Grievance Management Software#5 of 21
- Workplace Investigation Software#15 of 29
- Case Management Software#100 of 177