Thulium

Name: Thulium
Price: 279 PLN

Web · Android · iPhone · API· paid plans from PLN 279/mo

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Freedom report

Two barsScore 5.2

Free tierNo free tier
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Thulium is ranked #100 of 126 in call center software on Freedom251, made by Thulium (Krakow, Poland). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at PLN 279/mo.

Thulium plans and pricing

All plans

Thulium Standard PLN 279/mo 1395 PLN net monthly for 5 licenses 10 licenses · 3 phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Premium PLN 349/mo 1745 PLN net monthly for 5 licenses 20 phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Enterprise Unlimited licenses · Unlimited phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Standard PLN 279/mo Już od 279 PLN / miesiąc; 1395 PLN netto miesięcznie za 5 licencji Maksymalnie 10 licencji · 3 kolejki telefoniczne · 5 obsługiwanych kont email thulium.com · 9 Oct 2026

Thulium Premium PLN 349/mo Już od 349 PLN / miesiąc; 1745 PLN netto miesięcznie za 5 licencji Brak limitu licencji · 20 kolejek telefonicznych · 20 obsługiwanych kont email thulium.com · 9 Oct 2026

Thulium Enterprise Indywidualnie Brak limitu licencji · Nielimitowany czat, chatbot i voicebot · Nielimitowana liczba obsługiwanych adresów email thulium.com · 9 Oct 2026

Compared on call center software

Free plan: No
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel
Maximum agents: 10 agents

Best Thulium alternatives

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Two bars Freshcaller Free tier No. 1$15/mo7.9 Two bars C-Zentrix Contact Center Free tier No. 2Free7.0 Two bars CallHub Free tier No. 3$0.05/mo7.0 One bar Genesys Cloud CX No. 4$75/mo6.9 One bar Amazon Connect No. 56.8 One bar 8x8 Contact Center No. 66.8

The record

Product: Thulium combines contact center, helpdesk, phone support, IVR, chat and Messenger handling in one system.
Channels: The maker says customer support across phone, email and chat is handled in one browser-based panel.
AI assistant: The built-in AI assistant reads customer history, improves message text and suggests replies in real time; the maker says it is included in every plan.
Voice analytics: AI Voice Analytics can analyze conversations for sentiment, topics and script compliance.
Integrations: The maker lists more than 70 integrations and names BaseLinker, Allegro, IdoSell, Shoper and Pipedrive among them.
API: The Premium plan includes API and webhooks; the detailed plan comparison lists 10 million API calls per month for Standard and Premium.
Security: The pricing FAQ says systems are hosted on Microsoft Azure and data is protected with SSL encryption.
Privacy and standards: The pricing page states that the service supports GDPR (RODO) and ISO requirements.
Trial: The free trial lasts 14 days and provides five Premium licenses, with configuration assistance; the license expires afterward unless the customer continues.
Support: The detailed pricing page lists phone and email support on business days from 8:00 to 16:00, with paid options for after-hours and 24/7/365 incident support.
Standard limits: Standard is limited to 10 licenses, three phone queues and five supported email accounts.
Intended customers: The maker describes Standard as intended for small businesses, Premium for companies of any size, and Enterprise for large companies needing tailored solutions.
Company history: The homepage says Thulium has supported Polish companies since 2006.
Headquarters: Krakow, Poland
Price from: PLN 279/mo

Where it ranks on Freedom251

Best Call Center Software in 2026#100 of 126

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Sources

thulium.com· checked 9 Oct 2026
thulium.com/pl/pricing· checked 9 Oct 2026
thulium.com/pricing· checked 22 Sept 2026