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Sortd

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What Sortd is

Sortd turns Gmail conversations into a team workflow where each conversation can have an owner, status and deadline. Teams can use shared Gmail inboxes such as support@, sales@, orders@ and accounts@ without moving mail to another mailbox. Emails can be moved into board lanes, which teams can rename and customize with workflows, statuses, colours and fields. Views include Kanban, table, deadline, day-planner and message, although Starter is limited to Kanban and Planner. Sortd also lists Google Calendar, Google Drive and Zapier integrations; Zapier connects to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello. Mobile access includes iOS and Android apps and a Gmail mobile add-on. Essentials includes AI Smart Status, while Business adds AI urgency, sentiment and content-based assignment, CRM tools, and REST API and MCP access. The default agent send scope is drafts.write, with human review before sending. Plans start at $10/user/mo billed annually, and a 7-day trial is available. There is no free plan.

Who it suits

Sortd may suit Gmail-based teams in customer support, sales, operations, project management, finance, HR or hiring that want shared inboxes and assigned workflows. Businesses needing CRM or agent integrations should consider the Business plan.

What it does well

  • Shared Gmail inboxes need no mailbox migration.
  • Conversations can have owners, statuses and deadlines.
  • Includes iOS and Android apps.
  • Zapier connects to listed third-party apps.

What to know first

  • No free plan is available.
  • Starter is limited to Kanban and Planner views.
  • Starter allows two shared mailboxes.
  • Business Plus is listed as upcoming.

Limits

There is no free plan. Starter is $10.00 per month billed annually and allows up to 10 users, five shared boards, six months of history and two shared mailboxes; it includes only Kanban and Planner views.

Plans

PlanBilled and limitsPrice
Starterannually · Users 10 Max · Shared Boards 5 Max · History 6 Months · 2 Shared Mailboxes$10 a month
Essentialsannually · Users 20 Max · History 2 Years · 10 Shared Inboxes · Advanced Automations (20 Rules)$16 a month
Businessannually · Unlimited Inboxes & Users · Unlimited Automations · Unlimited History · Priority Support$22 a month
Business Plusannually · Upcoming · Contact Sales · Concierge Onboarding · AI features launching soon$29 a month

As sortd.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit the Sortd website.
  2. Start the 7-day trial.
  3. Connect the Gmail inboxes your team wants to organize.
  4. Choose a plan, starting at $10/user/mo billed annually.
  5. Use the web app, browser extension, Android or iOS app, or API.

Verdict

Sortd adds ownership, deadlines and workflow views to shared Gmail conversations, with more tools in higher plans. Check plan limits and the annual starting price before choosing a tier.

Questions

Is Sortd free?

No. Sortd has no free plan, but it offers a 7-day trial.

How much does Sortd cost?

Plans start at $10/user/mo billed annually. Starter is $10.00 per month, Essentials $16.00, Business $22.00 and Business Plus $29.00; Business Plus is listed as upcoming.

Which platforms does Sortd support?

Sortd lists Android, iOS, web, an extension and an API. It also offers a Gmail mobile add-on.

Which email platform does Sortd work with?

Sortd's listed mail platform is Gmail. It supports shared Gmail inboxes without mailbox migration.

What integrations are listed?

Sortd lists Google Calendar, Google Drive and Zapier. Zapier connects to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello.

Which plan includes CRM tools?

Business includes built-in CRM pipelines, deal management and team contact management.

Facts from Sortd's own pages

Agent platform
Business includes REST API and MCP access for connecting agents such as Claude, ChatGPT, Gemini, Codex and Cursor. · sortd.com, 30 Sept 2026
Agent safety
Sortd describes graduated agent send scopes, with drafts.write as the default and human review before sending. · sortd.com, 30 Sept 2026
AI features
Essentials includes AI Smart Status, while Business adds AI urgency and sentiment features and content-based assignment. · sortd.com, 30 Sept 2026
Board views
Sortd provides Kanban, table, deadline, day-planner and message views, with Starter limited to Kanban and Planner views. · sortd.com, 30 Sept 2026
CRM
Sortd includes built-in CRM pipelines, deal management and team contact management in the Business plan. · sortd.com, 30 Sept 2026
Integrations
Sortd lists Google Calendar, Google Drive and Zapier integrations, with Zapier connecting to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello. · sortd.com, 30 Sept 2026
Mobile access
Sortd offers iOS and Android mobile apps and a Gmail mobile add-on for adding tasks and emails. · sortd.com, 30 Sept 2026
Product purpose
Sortd turns Gmail conversations into a visual team workflow in which each conversation has an owner, status and deadline. · sortd.com, 30 Sept 2026
Security
Sortd says it was officially approved and vetted by a Google-appointed security audit and compliance firm. · sortd.com, 30 Sept 2026
Shared inboxes
Sortd supports shared Gmail inboxes such as support@, sales@, orders@ and accounts@ without mailbox migration. · sortd.com, 30 Sept 2026
Support
Priority Support is included in the Business plan, while Business Plus includes concierge onboarding and a success manager. · sortd.com, 30 Sept 2026
Target users
Sortd lists customer support, sales, operations, project management, finance, HR and hiring as use cases. · sortd.com, 30 Sept 2026
Workflow organization
Users can drag emails into board lanes, rename lanes, create custom workflows and add statuses, colours and fields. · sortd.com, 30 Sept 2026

Where Sortd stands on Freedom251

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