Freedom251 › Shared Inbox Software
Jelly
What Jelly is
Jelly is a web-based shared inbox for small teams that triage, assign, and answer email together. Teammates can assign messages to one another and discuss them with internal comments and @mentions. Collision detection helps coordinate work, while mail rules can label, assign, or archive incoming messages automatically. Saved Replies provide one-click responses to recurring questions. Jelly supports Gmail and Outlook, offers first-class Gmail support, and can send from a shared address on a customer-owned domain regardless of email provider. Integrations include Discord, Slack, and webhooks; Slack can post notifications and let teammates claim unassigned conversations. Customer data is encrypted in transit and at rest, with extra AES-256-GCM application-layer encryption for sensitive data. Data is primarily stored in the European Union. The Jelly plan costs $29 a month, includes up to three shared addresses and unlimited users, and has a 14-day trial.
Who it suits
Small teams managing shared Gmail or Outlook inboxes collaboratively. It suits groups wanting assignments, internal discussion, automated rules, and shared replies.
What it does well
- Unlimited users on the Jelly plan
- Internal comments with @mentions
- Collision detection supports coordination
- Rules automate labels, assignments, and archiving
- 14-day free trial
What to know first
- No free plan
- Jelly plan limits shared addresses to three
- Maker lacks SOC 2 Type II and ISO 27001 certification
- Cancelled content becomes inaccessible immediately
Limits
The Jelly plan costs $29 per month and allows up to three shared team email addresses. Royal Jelly costs $69 per month and is required for unlimited shared addresses, Advanced Rules, Send Later, Mailboxes, IMAP sent-mail sync, beta API access, and the listed integrations.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Jelly | $29 /month · Up to 3 shared team email addresses · Unlimited users · Inbox collaboration features · Saved replies · Support from real humans · 14-day free trial | $29 a month |
| Jelly | ~~$348~~ $319 /year · Up to 3 shared team email addresses · Unlimited users · Inbox collaboration features · Saved replies · Support from real humans · 14-day free trial | $319 a year |
| Royal Jelly 👑 | $69 /month · Unlimited shared team email addresses · Advanced Rules · Send Later · Mailboxes · IMAP sent mail sync · API access (beta) · Discord, Slack, and webhook integrations · 14-day free trial | $69 a month |
| Royal Jelly 👑 | ~~$828~~ $690 /year · Unlimited shared team email addresses · Advanced Rules · Send Later · Mailboxes · IMAP sent mail sync · API access (beta) · Discord, Slack, and webhook integrations · 14-day free trial | $690 a year |
As letsjelly.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Jelly website
- Start the 14-day free trial
- Connect a Gmail or Outlook mailbox
- Set up shared team email addresses
- Invite teammates to collaborate
- Create mail rules and Saved Replies
Verdict
Jelly combines shared-inbox collaboration with rules, saved replies, and chat integrations. Compare the monthly team plans and stated data-retention and compliance details with your requirements.
Questions
Does Jelly have a free plan?
No. Jelly is paid, with a 14-day free trial.
How much does Jelly cost?
The Jelly plan is $29 per month. Royal Jelly is $69 per month.
Which email services work with Jelly?
Gmail and Outlook are listed mail platforms. Jelly also says it has first-class Gmail support.
How many users can use the Jelly plan?
The Jelly plan includes unlimited users and up to three shared team email addresses.
What integrations does Jelly offer?
Royal Jelly lists Discord, Slack, and webhook integrations. Slack can post notifications and let teammates claim unassigned conversations.
How is customer data protected?
Data is encrypted in transit and at rest. Sensitive customer data also receives application-layer AES-256-GCM encryption.
Facts from Jelly's own pages
- Automation
- Mail rules can automatically label, assign, or archive incoming emails. · letsjelly.com, 8 Oct 2026
- Collaboration
- Teammates can be assigned to emails and use internal comments with @mentions. · letsjelly.com, 8 Oct 2026
- Compliance
- Lazyatom Limited says it does not currently hold its own SOC 2 Type II report or ISO 27001 certification. · letsjelly.com, 8 Oct 2026
- Data location
- Jelly says customer data is primarily stored in the European Union. · letsjelly.com, 8 Oct 2026
- Gmail
- Jelly says it has first-class Gmail support and can send from a shared address on a domain the customer owns, regardless of email provider. · letsjelly.com, 8 Oct 2026
- Integrations
- The maker lists Discord, Slack, and webhook integrations; its Slack integration can post notifications and let teammates claim unassigned conversations from Slack. · letsjelly.com, 8 Oct 2026
- Intended users
- Jelly describes itself as a shared inbox for small teams and charges a flat team price with unlimited users on the Jelly plan. · letsjelly.com, 8 Oct 2026
- Product
- Jelly is a shared inbox for small teams to collaboratively triage, assign, and reply to email. · letsjelly.com, 8 Oct 2026
- Retention
- After cancellation, account content becomes inaccessible immediately and is generally removed within 60 days; deleted items may remain on active systems up to 45 days and in backups up to 70 additional days. · letsjelly.com, 8 Oct 2026
- Saved replies
- Saved Replies provide one-click responses to repeated questions. · letsjelly.com, 8 Oct 2026
- Security
- Customer data is encrypted in transit and at rest, and sensitive customer data is additionally encrypted at the application layer with AES-256-GCM. · letsjelly.com, 8 Oct 2026
- Support
- Jelly advertises support from real humans and directs customers to its Help Center and team contact page. · letsjelly.com, 8 Oct 2026
Where Jelly stands on Freedom251
- Shared Inbox Software#21 of 30