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ShareMail

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What ShareMail is

ShareMail is a shared inbox for small teams that work on Gmail. Conversations can be assigned to one owner, while teammates can add internal comments and @mentions that customers cannot see. Shared drafts are locked to their assignee, helping prevent overlapping edits. Rules can tag, assign, route conversations round-robin, or send notifications, and unlimited rules are included on every plan. Inbox-wide analytics come with all plans; analytics by teammate are included with Business. The documentation lists Stripe customer context plus Slack or Discord notifications as integrations. ShareMail connects through Google OAuth, sends through the Gmail API, and says it does not request or store Google passwords. It keeps a synced working copy and selected headers, fetching attachments from Gmail when needed. Personal inboxes are readable only by their owners, including administrators. Plans start at $6/user/mo and include a 14-day trial, but signups are not open yet. ShareMail is available on the web and Android; the Android app is in beta, and there is no iPhone app.

Who it suits

It is intended for small teams sharing a Gmail support inbox. It may suit teams wanting assignments, private collaboration, rules, and shared analytics.

What it does well

  • Private internal comments and mentions
  • Assignee-locked shared drafts
  • Unlimited rules on every plan
  • Inbox analytics across all plans
  • Google OAuth avoids stored passwords

What to know first

  • Signups are not open yet
  • No iPhone app
  • Android app is in beta
  • SOC 2 certification is not claimed

Limits

Starter supports up to 3 users and one shared inbox. The Android application is beta, and the 14-day trial is available before a paid plan is required.

Plans

PlanBilled and limitsPrice
Starter$6 /user/mo; flat, no annual fine print · Up to 3 users · 1 shared inbox + personal inboxes · Inbox analytics · Two-way Gmail sync · Human support$6 a month
Team$12 /user/mo; or $10 billed annually · Unlimited shared inboxes and users · Free collaborator seats · Unlimited rules, templates, and tags · Human support$12 a month
Business$19 /user/mo; or $15 billed annually · Everything in Team · Analytics by teammate · SSO / SAML, coming at launch · Priority support with screen shares · Uptime SLA$19 a month

As sharemail.app lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the ShareMail website and join its email list for launch
  2. Choose Starter, Team, or Business when signups open
  3. Connect Gmail through Google OAuth
  4. Use the web app or install the Android beta from Google Play
  5. Invite teammates and assign conversations

Verdict

ShareMail focuses on coordinated Gmail inbox work with assignments, comments, rules, and analytics. Its launch availability, Android beta status, missing iPhone app, and stated certification limits matter when evaluating it.

Questions

What are ShareMail's plan prices?

Starter costs $6 a month per user. Team costs $12 a month per user, or 10.00 USD billed annually. Business costs $19 a month per user, or 15.00 USD billed annually.

Is there a free plan or trial?

There is no free plan. ShareMail offers a 14-day trial.

Which platforms support ShareMail?

ShareMail is available on the web and Android. The Android app is in beta through Google Play, and there is no iPhone app.

Does ShareMail work with Gmail passwords?

It connects through Google OAuth, does not request or store Google passwords, and sends through the Gmail API.

Which integrations are listed?

The documentation index lists Stripe customer context and Slack or Discord notifications.

What analytics are included?

Inbox-wide analytics are included on every plan. Analytics broken down by teammate are included with Business.

Facts from ShareMail's own pages

Analytics
Inbox-wide analytics are included on every plan; analytics broken down by teammate are on Business. · sharemail.app, 7 Oct 2026
Assignments and drafts
Conversations can be assigned to one owner, and shared drafts are locked to their assignee to prevent teammates overwriting each other. · sharemail.app, 7 Oct 2026
Automation
Rules can tag, assign, round-robin, or notify, and the site says unlimited rules are included on every plan. · sharemail.app, 7 Oct 2026
Availability
The site says signups are not open yet and invites visitors to join its email list for launch. · sharemail.app, 7 Oct 2026
Certification
The company says it does not claim SOC 2 certification, and that SSO/SAML and audit-trail export are not yet shipped. · sharemail.app, 7 Oct 2026
Collaboration
Teammates can leave internal comments and @mention each other inside a conversation; customers cannot see the comments. · sharemail.app, 7 Oct 2026
Data handling
ShareMail stores a synced working copy and selected headers; attachments are fetched from Gmail on demand rather than copied wholesale. · sharemail.app, 7 Oct 2026
Gmail connection
ShareMail connects through Google OAuth, does not request or store Google passwords, and sends through the Gmail API. · sharemail.app, 7 Oct 2026
Integrations
The docs index lists Stripe customer context and Slack or Discord notifications as integrations. · sharemail.app, 7 Oct 2026
Platform limits
The Android app is in beta through Google Play, and the pricing page says there is no iPhone app yet. · sharemail.app, 7 Oct 2026
Privacy
The site says personal inboxes are readable only by their owner, including by administrators, under an access-control rule. · sharemail.app, 7 Oct 2026
Product
ShareMail is a shared inbox for small teams that works on top of Gmail. · sharemail.app, 7 Oct 2026
Support
Starter and Team include support from humans; Business includes priority support with screen shares. · sharemail.app, 7 Oct 2026
Who it is for
The maker says it built ShareMail for small teams sharing a support inbox, starting with its own two-person team. · sharemail.app, 7 Oct 2026

Where ShareMail stands on Freedom251

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