Shared Inbox by Canary

Web · Windows · Mac · iPhone · paid plans from $10/mo

Freedom report

Two barsScore 5.1

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely4 of 6 device platforms
  • DocumentedPlans, terms and facts published

Shared Inbox by Canary is ranked #17 of 30 in shared inbox software on Freedom251. It runs on Web, macOS, Windows, iOS. There is no free plan. Paid plans start at $10/mo.

Shared Inbox by Canary plans and pricing

All plans
Starter $10/mo billed monthly AI chatbot with up to 100 training materials and 100 responses · Shared inbox · Internal chat and mentions · Built-in helpdesk · Ticket status and assignment · Shared templates shared-inbox.ai · 19 Sept 2026
Business $20/mo billed monthly Everything in Starter · AI chatbot with up to 1,000 training materials and 1,000 responses · AI agent assistance · AI issue analyzer · Integrations and analytics · CSAT shared-inbox.ai · 19 Sept 2026
Scale $30/mo billed monthly Everything in Business · AI chatbot with up to 10,000 training materials and 10,000 responses · API access · SSO and directory sync · Advanced integrations and analytics · Priority support shared-inbox.ai · 19 Sept 2026

Compared on shared inbox software

Free plan
No
Paid from
$10/user/mo
Shared mailboxes
1
Internal comments
Yes
Assignment automation
Yes
Mail platforms
gmail and outlook
Mobile apps
Yes

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