No. 25of 27 ·Hospitality CRM Software

NISKA CRM

Name: NISKA CRM
Price: 999 INR

Web· paid plans from ₹999/mo

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Freedom report

One barScore 5.0

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

NISKA CRM is ranked #25 of 27 in hospitality CRM software on Freedom251. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at ₹999/mo.

NISKA CRM plans and pricing

All plans

Essentials ₹999/mo ₹999 per property / month; monthly equivalent 3 staff seats · AI credits via add-on · CRM included at Lite depth niskagroup.com · 8 Oct 2026

Growth ₹13,499/mo ₹13,499 per property / month; monthly equivalent 15 staff seats · 1000 AI credits / mo · CRM and analytics depth · WhatsApp campaign automation niskagroup.com · 8 Oct 2026

Professional ₹29,999/mo ₹29,999 per property / month; monthly equivalent Unlimited staff seats · 5000 AI credits / mo · Everything in Growth niskagroup.com · 8 Oct 2026

Enterprise Custom; contact for volume pricing Unlimited staff seats · 15000 AI credits / mo · Custom AI credit pools · SSO and private cloud options niskagroup.com · 8 Oct 2026

Compared on hospitality CRM software

Free plan: No
Reservation sync: Yes
Guest messaging: Yes
Loyalty programs: No
Marketing automation: Yes
Guest segmentation: Yes

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The record

Product: NISKA Agentic CRM is hotel CRM software that unifies guest profiles across stays, booking channels, and properties.
Outreach: The CRM uses WhatsApp as its primary outreach channel and email as a secondary channel.
Guest segments: It builds guest segments based on behavior, spend, frequency, stay frequency, or preferences.
Campaigns: WhatsApp campaign automation is available from the Growth tier, while the unified guest profile starts at Essentials.
Consent: The product describes its consent capture as DPDP Act 2023 aligned and tracks opt-in when guest data is collected.
Repeat bookings: Automated offers can be timed to a guest’s typical booking cycle.
Corporate accounts: The corporate account submodule tracks negotiated-rate business relationships separately from individual guest profiles.
Guest preferences: Dietary, room, and service preferences and stay feedback are stored on the guest profile for subsequent bookings.
Integrations: The CRM receives guest data from the PMS and feeds review requests to Reputation and guest segment performance to BI.
Messaging integration: CRM outreach uses WhatsApp when WhatsApp Business is enabled.
Support: Essentials includes community support and Growth includes priority support.
Security: NISKA states that its security controls align with SOC 2 Type II practices.
Audience: NISKA identifies its primary market as Indian hospitality operators, including independent hotels, groups, and management companies.
Maker: NISKA is the product line of NISKA INNOVATIONS LLC, also referred to as NISKA Group.
Price from: ₹999/mo

Where it ranks on Freedom251

Best Hospitality CRM Software in 2026#25 of 27

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Sources

niskagroup.com/products/crm· checked 8 Oct 2026
niskagroup.com/integrations· checked 8 Oct 2026
niskagroup.com/pricing· checked 8 Oct 2026
niskagroup.com/about· checked 8 Oct 2026