No. 21 of 27 ·Hospitality CRM Software

Hostly CRM

Name: Hostly CRM
Price: 29 USD

Web · API · paid plans from $2.42/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Hostly CRM is ranked #21 of 27 in hospitality CRM software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $2.42/mo.

Hostly CRM plans and pricing

All plans

Hostly Platform — Annual $29/yr $348 per user billed upfront yearly Every module · Guest 360 CRM included · Unlimited locations; per-user license per location · 14-day trial on every new location hostly.one · 7 Oct 2026

Hostly Platform — Monthly $39/mo Billed monthly; per user / month Every module · Guest 360 CRM included · Unlimited locations; per-user license per location · 14-day trial on every new location hostly.one · 7 Oct 2026

Compared on hospitality CRM software

Free plan: No
Reservation sync: Yes
Guest messaging: Yes
Loyalty programs: Yes
Marketing automation: Yes
Mobile app: Yes

Best Hostly CRM alternatives

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Two bars GraceSoft Hospitality CRM Free tier No. 1$89/mo6.6 Two bars PageCRM Free tier No. 2$0.35/mo6.5 One bar Scidoo CRM Paid plans No. 3—5.8 One bar D-EDGE CRM Paid plans No. 4—5.6 No signal dailypoint 360° Paid plans No. 5—5.4 No signal Loyalist Paid plans No. 6—5.4

The record

Product: Hostly describes itself as an AI-native hospitality operating system for hotels, resorts, wellness properties, fitness clubs, and membership clubs.
CRM: Guest 360 provides a shared guest profile across stays, wellness, fitness, memberships, retail, and food and beverage.
Modules: The platform presents 35 modules, including property management, spa and wellness, fitness, memberships, food and beverage, revenue, operations, and finance.
AI: Hostly lists 76 department AI agents for tasks such as booking spa appointments, applying rate strategies, triaging complaints, and running night audit.
Distribution: Its built-in channel manager syncs room inventory, rates, and availability with named channels including Booking.com, Expedia, Agoda, Hotels.com, Trip.com, Vrbo, Trivago, TripAdvisor, and Google Hotels.
Wellness integrations: The wellness section names WHOOP, Oura Ring, Garmin, and Apple Health as wearable integrations.
API: The site describes a developer portal with 22 API modules, webhook events, and sandbox access.
Security: The site says each property has its own tenant with isolated data, and staff use scoped permissions and session controls.
Enterprise infrastructure: The site says its enterprise tier offers dedicated database isolation for properties with compliance requirements.
Support: The module catalogue includes a Support Desk with tickets, SLA policies, and a knowledge base.
Intended users: The product is presented for hospitality operators such as hotels, wellness resorts, fitness clubs, recovery destinations, and membership clubs.
Pricing limit: The site says licenses are purchased per user per location, rather than per room.
Founded: 2013
Headquarters: Dubai, United Arab Emirates
Price from: $2.42/mo

Where it ranks on Freedom251

Best Hospitality CRM Software in 2026#21 of 27

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Sources

hostly.one· checked 7 Oct 2026