No. 22of 27 ·Hospitality CRM Software

HAIP

Name: HAIP
Price: 99 INR

Web · API· paid plans from ₹99/mo

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Freedom report

One barScore 5.0

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

HAIP is ranked #22 of 27 in hospitality CRM software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at ₹99/mo.

HAIP plans and pricing

All plans

AI Automations ₹99/mo ₹99 / property / mo Trigger-based rules for inquiries, response delays, check-in, check-out and completed calls genhaip.com · 9 Oct 2026

Instagram DM ₹99/mo ₹99 / property / mo IG inbox · Guest auto-linking · Conversation history genhaip.com · 9 Oct 2026

AI Reports ₹149/mo ₹149 / property / mo Weekly agent digest · Monthly executive report · Owner daily dashboard · After-call wrap-up PDF genhaip.com · 9 Oct 2026

CRM & Leads360 ₹149/mo ₹149 / property / mo Guest profiles · Inquiry pipeline · Internal notes · Source attribution genhaip.com · 9 Oct 2026

WhatsApp ₹199/mo ₹199 / property / mo Unified inbox · Templates · Campaigns · Subscriber management · Automations genhaip.com · 9 Oct 2026

AI Insights & Analytics ₹199/mo ₹199 / property / mo Conversion funnel · Agent scorecards · Channel attribution · Revenue intelligence · Direct vs OTA mix genhaip.com · 9 Oct 2026

Compared on hospitality CRM software

Free plan: No
Reservation sync: Yes
Guest messaging: Yes
Marketing automation: Yes
Guest segmentation: Yes

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The record

Product: HAIP describes itself as a hospitality AI intelligence platform combining unified communications, AI call analysis and a purpose-built CRM.
Audience: The maker says HAIP is designed for luxury hospitality operations and is used by villa groups, boutique hotels and travel operators across India.
Unified inbox: The inbox brings WhatsApp, Instagram, website chat, OTA messages and Voice AI calls into a single conversation per guest.
Guest CRM: Guest profiles include stay history, upcoming bookings, lifetime revenue, preferences, sentiment and reviews.
Voice AI: HAIP says calls can be transcribed, summarised and scored automatically.
Automations: Guest journey automations include welcome messages, ID collection, check-in reminders, house guides, review requests and future-stay offers.
Integrations: The integrations page lists WhatsApp Business, Instagram DM, CallerDesk, Acefone, Servetel and MCube as live integrations; it labels eight others coming soon.
Pricing terms: Pricing is per property per month, with a ₹1,500 minimum monthly charge; the maker says annual billing saves 20%, GST at 18% is additional, and there are no lock-ins.
Trial: HAIP offers a 14-day free trial with no credit card required.
Data protection: The security page says data is encrypted with AES-256 at rest and TLS 1.3 in transit, and Indian tenants default to AWS Mumbai residency.
Compliance status: HAIP says it is DPDP-ready, GDPR-aligned, SOC 2 Type I is in progress for 2026 Q4, and ISO 27001 is planned for 2027.
Enterprise options: The security page lists SAML/SCIM, EU data residency, bring-your-own KMS key and a dedicated VPC as Enterprise options.
Support: The pricing page lists onboarding as included and says setup takes 10 minutes.
Price from: ₹99/mo

Where it ranks on Freedom251

Best Hospitality CRM Software in 2026#22 of 27

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Sources

genhaip.com/about· checked 9 Oct 2026
genhaip.com· checked 9 Oct 2026
genhaip.com/integrations· checked 9 Oct 2026
genhaip.com/pricing· checked 9 Oct 2026
genhaip.com/security· checked 9 Oct 2026