Freedom251 › Cleaning Service Software
MaidPilot
What MaidPilot is
MaidPilot is web-based software for cleaning companies, combining customer management, scheduling, invoices, follow-up, and an AI Copilot. Its calendar supports drag-and-drop job rescheduling, crew assignment, recurring jobs, and booking requests. Starter costs $49 a month and includes CRM, calendar and jobs, email, and AI Owner Copilot, with a 14-day trial requiring a card on file. Pro costs $99 a month and adds invoices and payments, team tools, time tracking, SMS, AI follow-up, and Growth Insights. Higher options add a multi-channel inbox and sales tracking, while AI Receptionist tiers answer inbound calls and capture leads and booking requests. The receptionist gathers details for owner or team approval rather than confirming jobs automatically. Invoices can use Stripe or Square payment links, and cash, check, or bank payments can be recorded manually. MaidPilot also offers an installable progressive web app. The company says customer data is not shared, sold, or used to train third-party AI models. Plans and add-ons are monthly and can be canceled anytime.
Who it suits
MaidPilot is designed for residential cleaning services, Airbnb turnover teams, move-in or move-out specialists, and commercial janitorial companies. It suits businesses looking to coordinate jobs, customer follow-up, and payments in a web-based system.
What it does well
- Calendar supports recurring jobs and crew assignment.
- Invoices connect to Stripe or Square payment links.
- Manual cash, check, and bank payments are supported.
- Installable progressive web app is available.
- Plans and add-ons can be canceled anytime.
What to know first
- No free plan.
- Starter trial requires a card on file.
- Receptionist creates approval requests, not confirmed jobs.
- Starter costs $49 a month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AI Receptionist Starter add-on | $149/month · 100 call minutes/month · inbound call answering · lead and booking capture · transcripts and summaries | $149 a month |
| AI Receptionist Starter | Premium add-on · 100 included call minutes | $149 a month |
| AI Receptionist | $198/month · Starter operations · 100 call minutes/month · inbound call answering · lead and booking capture · transcripts and summaries | $198 a month |
| Business | Charged today · cancel anytime · Pro features · AI multi-channel inbox · sales/upsell/commission workspace · higher allowances | $199 a month |
| AI Receptionist Plus add-on | $299/month · 300 call minutes/month · inbound call answering · lead and booking capture · transcripts and summaries | $299 a month |
| AI Receptionist Plus | Premium add-on · 300 included call minutes | $299 a month |
| Starter | 14-day free trial · CRM · calendar/jobs · recurring work · crew assignment · email · AI Owner Copilot | $49 a month |
| AI Receptionist Growth | Premium add-on · 600 included call minutes | $499 a month |
The first 8 of 10 plans, as maidpilot.ai lists them, read 9 Oct 2026. The maker's own page has the final word. Every plan
Verdict
MaidPilot brings scheduling, customer management, payments, and AI tools together for cleaning operations. Review plan inclusions and receptionist call-minute allowances to choose a suitable tier.
Facts from MaidPilot's own pages
- AI Copilot
- The Copilot answers questions from business data and can take confirmed actions such as creating jobs, sending messages and drafting invoices. · maidpilot.ai, 15 Oct 2026
- AI features
- Its AI tools include an owner copilot, automated follow-up, a multi-channel inbox, an optional receptionist, and an AI website builder. · maidpilot.ai, 9 Oct 2026
- AI Follow-Up
- AI Follow-Up sends quote reminders, appointment reminders and overdue-invoice nudges through SMS and email. · maidpilot.ai, 15 Oct 2026
- AI Inbox
- AI Inbox threads phone, SMS and email conversations together and prepares draft replies. · maidpilot.ai, 15 Oct 2026
- AI Receptionist
- The optional receptionist answers inbound calls, captures leads and booking requests, and provides call summaries. · maidpilot.ai, 15 Oct 2026
- AI training policy
- MaidPilot says it does not share or sell customer data to train third-party AI models. · maidpilot.ai, 15 Oct 2026
- AI Website Builder
- The website builder creates a branded marketing site from business information and supports text-based edits. · maidpilot.ai, 15 Oct 2026
- App access
- MaidPilot provides an installable progressive web app that can be added to a home screen and opens into the AI copilot. · maidpilot.ai, 9 Oct 2026
- Billing security
- The company says Stripe handles billing, payment details do not touch its servers, and transactions are encrypted end-to-end. · maidpilot.ai, 9 Oct 2026
- Booking control
- The receptionist gathers caller details and creates a booking request for owner or team approval rather than confirming a job automatically. · maidpilot.ai, 9 Oct 2026
- Booking limitation
- The AI receptionist creates booking requests for human approval instead of automatically locking appointments on the calendar. · maidpilot.ai, 15 Oct 2026
- Capterra listed plans
- Capterra lists five plans and shows starting pricing of $49 per month, with a credit card required for the free trial. · capterra.com, 15 Oct 2026
- Capterra receptionist pricing
- Capterra lists AI Receptionist at $198 per month for 100 minutes and AI Receptionist Plus at $348 per month for 300 minutes. · capterra.com, 15 Oct 2026
- Configuration limitation
- The receptionist relies on the company knowledge document, services, hours and FAQs, so stale configuration can cause incorrect answers. · maidpilot.ai, 15 Oct 2026
- CRM
- CRM records customers, leads, properties, tags, notes and service history. · maidpilot.ai, 15 Oct 2026
- Documentation
- The Help Center contains setup guides and FAQs covering receptionist configuration, CRM, scheduling, billing, team access and messaging. · maidpilot.ai, 15 Oct 2026
- External booking integration
- The external booking provider module can connect systems such as Square Appointments, query availability and create bookings. · maidpilot.ai, 15 Oct 2026
- G2 category presence
- G2 places Maidpilot in cleaning-services, field-service-management and workforce-management software categories. · g2.com, 15 Oct 2026
- G2 comparison signal
- G2 describes Maidpilot as one of the most-searched tools in its cleaning-services software category and says users commonly compare tools on reliability and ease of use. · g2.com, 15 Oct 2026
- Independent limit: review evidence
- Capterra's category listing shows no submitted Maidpilot reviews, so it provides no reviewer praise or complaint pattern there. · capterra.com, 15 Oct 2026
- Independent praise: integrated workflow
- Capterra describes Maidpilot as combining client relationships, scheduling, invoicing and follow-ups in one product. · capterra.com, 15 Oct 2026
- Independent pricing detail
- Capterra lists Starter at $49, Pro at $99 and Business at $199 per month, each as a flat monthly rate. · capterra.com, 15 Oct 2026
- Invoicing
- Invoices support line items, tax, fees, due dates, payment links and manual cash, check or bank recording. · maidpilot.ai, 15 Oct 2026
- Messaging channels
- Email supports branded transactional templates, while SMS supports sending, receiving, inbound webhooks, threads and unsubscribe handling. · maidpilot.ai, 15 Oct 2026
Where MaidPilot stands on Freedom251
- Cleaning Service Software#29 of 34