MaidCentral
What MaidCentral is
MaidCentral is a platform for residential cleaning companies that combines scheduling, customer engagement, marketing automation, employee time clock, and GPS tracking. Its CRM supports marketing and sales follow-up, while online booking is linked to service availability. Scheduling tools account for client preferences and rescheduling, and drag-and-drop job reassignment lets teams adjust scheduled work. The platform provides reports and KPIs for customers, employees, job costing, sales, and revenue. Technicians can use mobile access to view schedules and employment information. Billing and payroll functions include batch billing and invoicing, payroll calculations, bonus tracking, and exportable payroll data. MaidCentral lists integrations including Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications. The Starter plan is an estimated $450 a month for one physical location, with a stated rate of $1.50 per job; pricing scales according to locations and monthly completed jobs. The maker says there are no per-user or per-customer fees and no long-term contracts. MaidCentral does not offer a free plan or trial, and invites prospective customers to book a live demo.
Who it suits
MaidCentral suits residential cleaning companies that need scheduling, customer follow-up, booking, reporting, and billing or payroll tools in one platform. Its mobile technician access, recurring scheduling, client portal, cleaner app, and listed commercial-cleaning support may also suit businesses coordinating field teams and different service types.
What it does well
- Scheduling supports client preferences and rescheduling
- Drag-and-drop job reassignment helps adjust schedules
- Reports cover customers, employees, job costing, sales, and revenue
- Includes batch invoicing and payroll calculations
- Starter plan allows unlimited users and customers
- Integrations include QuickBooks Online, Zapier, and Twilio
What to know first
- No free plan or free trial
- Starter pricing is an estimated $450 a month
- Starter pricing is based on locations and completed monthly jobs
Limits
There is no free plan or trial. The Starter plan is estimated at $450 a month for one physical location and $1.50 per job; pricing scales with physical locations and completed jobs per month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Estimated Monthly Investment; pricing shown is an estimate and final pricing is confirmed on sign-up. · 1 physical location · $1.50 / job · pricing scales by physical locations and completed jobs per month · unlimited users · unlimited customers | $450 a month |
| MaidCentral subscription | monthly; scales by physical locations and completed jobs · unlimited users · unlimited customers · no long-term contract · one-time onboarding fee | $450 a month |
As maidcentral.com lists them, read 10 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the MaidCentral website
- Book a live demo to explore the platform
- Review the Starter plan, estimated at $450 a month for one physical location
- Use the web platform or access technician tools on iOS or Android
Verdict
Choose MaidCentral if your cleaning company wants operational, customer, scheduling, billing, and payroll tools in one system. Consider another option if you need a free plan or trial; prospective customers can book a live demo instead.
Questions
How much does MaidCentral cost?
The Starter plan is $450 a month as an estimated monthly investment for one physical location, plus $1.50 per job. Final pricing is confirmed on sign-up and scales according to physical locations and completed jobs per month.
Does MaidCentral have a free plan or trial?
No. The pricing FAQ says MaidCentral does not offer a free trial and invites prospective customers to book a live demo.
Which platforms can I use?
MaidCentral lists web, Android, and iOS platforms. The Technician app supports iOS 13.0 or later, iPadOS 13.0 or later, and Android 5.0 or later.
What integrations are listed?
MaidCentral lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications.
Does MaidCentral charge per user or require a long-term contract?
The maker says there are no per-user or per-customer fees and no long-term contracts.
Facts from MaidCentral's own pages
- Accounting integration
- QuickBooks Online is a required integration for the documented invoice workflow. · support.maidcentral.com, 15 Oct 2026
- Android app
- Google Play lists MaidCentral - Technician with 1K+ downloads and an August 13, 2026 update. · play.google.com, 15 Oct 2026
- API capabilities
- The documented API supports programmatic leads, quotes, bookings and related cleaning-service operations. · support.maidcentral.com, 15 Oct 2026
- API quote endpoint
- The quote endpoint accepts lead, address, scope, frequency, pricing adjustments, questions, campaigns and webhook options. · support.maidcentral.com, 15 Oct 2026
- Automation integrations
- The product advertises Zapier and API connectivity for custom automation and external connections. · maidcentral.com, 15 Oct 2026
- Billing and payroll
- MaidCentral provides batch billing and invoicing, payroll calculations, bonus tracking, and exportable payroll data. · maidcentral.com, 10 Oct 2026
- Company profile
- Crunchbase describes Maid Central LLC as a private SaaS ERP company for the house-cleaning industry with 11–50 employees and Charleston, South Carolina listed as headquarters. · crunchbase.com, 15 Oct 2026
- Core operations
- The platform combines scheduling, customer engagement, marketing automation, employee time clock, and GPS tracking in one system. · maidcentral.com, 10 Oct 2026
- CRM and booking
- Its CRM supports marketing and sales follow-up, while online booking is tied to service availability. · maidcentral.com, 10 Oct 2026
- CRM and sales
- The platform includes CRM tools, lead capture, sales follow-up and automated campaigns. · maidcentral.com, 15 Oct 2026
- Customer portal
- The customer portal lets clients manage contact and payment details, service information, notifications, invoices and feedback. · maidcentral.com, 15 Oct 2026
- Dispatch
- Dispatch functions include team monitoring, in-app notifications, behind-schedule notices and technician SMS. · maidcentral.com, 15 Oct 2026
- Documentation depth
- The help center provides categorized how-to articles, FAQs, product updates, courses, live events and API documentation. · support.maidcentral.com, 15 Oct 2026
- Field access
- Technicians can access schedules and employment information through mobile technician access. · maidcentral.com, 10 Oct 2026
- Founded year
- Crunchbase displays the founding year as obfuscated, so no founding year is available from that page. · crunchbase.com, 15 Oct 2026
- Google Play data disclosure
- The Android listing says no data is shared with third parties, while location and photos/videos may be collected; it also says data is not encrypted and cannot be deleted. · play.google.com, 15 Oct 2026
- Integrations
- The maker lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications. · maidcentral.com, 10 Oct 2026
- Legal entity and headquarters
- Google Play identifies the developer as Maid Central LLC at 2030 Harley St, North Charleston, South Carolina, United States. · play.google.com, 15 Oct 2026
- Limit: bugs and workflow
- GetApp reviewers mention a few bugs and walkthrough-flow problems, while another reviewer says some UI elements are not immediately intuitive. · getapp.com, 15 Oct 2026
- Limit: learning curve
- Reviewers repeatedly describe setup and onboarding as complex, especially for larger businesses or teams with poorly organized legacy data. · getapp.com, 15 Oct 2026
- Limit: mobile app
- Reviewers cite mobile-app limitations, and one Google Play reviewer reported controls hidden behind the phone toolbar. · getapp.com, 15 Oct 2026
- Limit: pricing
- A Capterra reviewer says MaidCentral costs more than some competing platforms, although the reviewer considered the efficiency gains worthwhile. · capterra.com, 15 Oct 2026
- Location tracking
- The web application can use phone location to record latitude and longitude during employee clock-in/out and job check-in/out. · support.maidcentral.com, 15 Oct 2026
- Maker and founder
- MaidCentral says Tom Stewart founded the company after developing software from his experience running Castle Keepers House Cleaning. · maidcentral.com, 15 Oct 2026
Where MaidCentral stands on Freedom251
- Maid Service#7 of 17
- Cleaning Service Software#27 of 34