Laserfiche

What Laserfiche is

Laserfiche is a content platform for managing documents, automating processes, and supporting decisions. It centralizes content with collaboration tools, audit trails, version control, and advanced search. Low-code automation can handle email alerts, document routing, and approvals. Its AI features include agents, data extraction and classification, chat, summaries, and audio or video transcription. The platform is offered in cloud and self-hosted forms, with desktop and mobile access and offline file sync on mobile. Integrations include Microsoft 365, Workday, Salesforce, DocuSign, SAP, and Esri ArcGIS, along with prebuilt connectors, APIs, and webhooks. Security features include encryption at rest for AI data, encryption in transit, granular access controls, and repository audit logs. Laserfiche says it does not use organizational data to train internal or external AI models. Annual pricing starts at $42/user/mo, and each tier has a minimum user count. Professional services and implementation fees are excluded. The company also offers help files, a knowledge base, community answers, training, webinars, and certification resources.

Who it suits

Professional is described for process automation, Business for scaling across departments, and Business+ for enterprise-wide automation and business-critical operations. It suits organizations seeking document controls and workflow automation, with cloud and self-hosted options.

Limits

Professional starts at five users and includes 100GB storage per user, one repository, 1,000 AI Units per year, and 50,000 API calls per month. Business starts at 25 users, while Business+ starts at 500 users; professional services and implementation fees are excluded.

Getting started

1. Open the Laserfiche website
2. Choose a cloud or self-hosted product
3. Select a Professional, Business, or Business+ tier
4. Meet the selected tier's minimum user count
5. Connect supported services through connectors, APIs, or webhooks
6. Provide desktop or mobile access as needed

Verdict

Laserfiche brings document management, automation, and AI features into one platform, with cloud and self-hosted options. Its entry price is $42/user/mo billed annually, but minimum user counts and excluded service fees affect the total cost.