Joinways

Overview

Joinways is event venue management software with a CRM, built to take inquiries from first contact through proposal preparation and event coordination. It suits venues handling leads across multiple channels and needing oversight before proposals reach clients. The Free plan is a narrow entry point: proposals and e-signatures require a paid plan.

Its approval step keeps proposal drafts and follow-ups under venue control, a sensible fit for teams that want to review communications before they go out. Venues seeking automatic client outreach should look elsewhere.

For a category-wide comparison, browse our Event Venue Management Software directory.

Key features

• Inquiry capture and qualification: Joinways brings in inquiries from email, web forms, marketplaces and chat, then qualifies, deduplicates and enriches leads. That range can help venues consolidate varied inbound channels, but the Free plan's 10-inquiry monthly limit is restrictive for busier operations; over-limit inquiries arrive locked.
• Venue and event operations: Calendars, space availability, client records, reports and function sheets (BEOs) cover coordination beyond lead intake. Proposals and e-signatures extend the workflow into booking documents, making Joinways more compelling for venues wanting these jobs together than for teams needing only an inquiry inbox.
• Proposal review: Proposals and follow-ups are prepared for review, and Joinways says nothing is sent to a client without venue approval. This gives staff a final check, though it also means the product is not positioned as an autonomous outreach tool.
• Integrations and tools: Integrations include Gmail, Outlook, Google and Outlook calendars, WhatsApp, Instagram, Stripe, SignatureAPI and Slack. Pro adds REST API access and an MCP connection for Claude, ChatGPT or another MCP client, while a Chrome extension supports inquiries from platforms such as Peerspace, Tagvenue and HeadBox. These options broaden how teams can connect their workflows, with API and MCP access reserved for Pro.
• Data handling: Joinways says customer data is hosted in Paris in the EU, encrypted in transit and at rest, and handled in a GDPR-compliant service. It says inquiry processing uses OpenAI and Anthropic APIs, sends only necessary information, and does not use customer data to train their models.

Pricing

The no-time-limit Free plan costs 0.00 USD per free with no subscription. It covers one venue and two spaces, with 10 inquiries per month; over-limit inquiries arrive locked, and the plan includes no proposals or e-signatures. It can suit a small venue evaluating inquiry handling, but the caps and missing proposal tools make it a poor fit for a team managing a steady flow of bookings.

Pro pricing is per venue and space count, with unlimited inquiries and unlimited users on each listed tier. Pro — 1 to 5 spaces is 69.00 USD per month billed annually, or $86 billed monthly; Pro — 6 to 12 spaces is 119.00 USD per month billed annually, or $149 billed monthly; Pro — 13 to 25 spaces is 199.00 USD per month billed annually, or $249 billed monthly. Prices exclude tax. These tiers remove the Free plan's inquiry ceiling and suit teams that need proposal work, but cost rises with the number of spaces.

Custom pricing applies to groups, venues with more than 25 spaces, or specific needs; custom plans include priority support within 4 hours. Standard email support is included otherwise. A 30-day Pro trial requires no credit card, includes up to three e-signatures, and leaves the account on Free afterward unless upgraded.

Platforms

Joinways is available on the web, through an API and as a browser extension. Its Chrome extension is aimed at handling inquiries from venue marketplaces, while Pro's REST API and MCP connection are relevant to teams that want to connect external tools.

Who it's for

Joinways is designed for event venues, including restaurants, wedding estates, hotels, coworking spaces, cultural venues and conference centers. It is strongest for teams that receive inquiries across channels and want lead handling, event operations and proposal preparation in one service. A venue with one or two spaces and low inquiry volume can start on Free; teams that need proposals or exceed 10 monthly inquiries will need Pro.

Pros and cons

• Pros: Captures and enriches inquiries from several channels, then connects them to calendars, records, BEOs and proposal work; Pro includes unlimited inquiries and users; the approval requirement keeps client-facing proposals and follow-ups under venue review.
• Cons: Free is capped at 10 inquiries a month, one venue and two spaces, and excludes proposals and e-signatures; paid annual rates start at 69.00 USD per month for up to five spaces, with higher space tiers costing more; standard support is email rather than the priority response custom plans receive.

Alternatives

Consider Velsa if self-hosting matters more than Joinways' venue-focused workflow: its Community Edition is free, self-hosted and full product, but community-supported with no SLA; Starter is 199.00 USD per month or $1,990/yr.

Metro-Tec Rentals is another freemium option with web, iOS and Android platforms. GridX Events is freemium and web-based; VenueSprocket is also freemium and web-based.

VenueArc may suit a team that wants a free booking and calendar starting point: its Starter plan is 0.00 USD per free for up to one facility, with event scheduling, basic reporting and email support. Standard has custom pricing per facility per month.

For a paid product with a broader range of platform options, consider EventPro; its custom pricing depends on modules, users, rooms, training and organizational requirements. Events500 and GRAND are paid alternatives.

Verdict

Joinways is a strong fit for venues that want multi-channel inquiry handling tied to event operations and reviewed proposal preparation, especially when unlimited inquiries and users matter. Its main trade-off is the cost of moving beyond the tightly capped Free plan: choose it if proposal control and a joined-up venue workflow justify a paid, space-based tier; look elsewhere if you need automatic outreach or a more generous free plan.