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Influitive

by Influitive

Paid APIWeb

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Influitive's own site

What Influitive is

Influitive is a paid platform for companies that want to build customer advocacy programs and digital communities. Its advocacy tools support referrals, references, reviews, case studies, customer feedback, onboarding, social sharing, and product adoption. Teams can use segmentation and personalization to tailor engagement, alongside gamification, campaigns, loyalty and rewards, and analytics and ROI reporting. The Digital Community plan includes the Customer Advocacy features and adds discussions, moderation, a knowledge base, ideation, and Q&A. The platform also supports events, private spaces, referral links, and fraud controls. Rewards can include company swag, dinners, training sessions, charity donations, and gift cards.

Influitive offers web access, an API, and mobile apps for both major mobile platforms. Its Salesforce integration can use member activity, request references, route referrals to sales teams, and measure results. Marketing automation integrations can send invitations and messages and score leads; an open API and connectors such as Zapier can support custom integrations. The company was founded in 2010 and is headquartered in Toronto, Ontario, Canada. Pricing is available on request, and there is no free plan.

Who it suits

Influitive suits customer marketing, sales, customer success, and product teams at companies looking to engage advocates at scale. Teams that also need community discussions, a knowledge base, ideation, or Q&A can consider Digital Community.

What it does well

  • Supports referrals, references, reviews, and other advocacy programs.
  • Personalization and segmentation help tailor advocate engagement.
  • Digital Community adds discussions, knowledge base, ideation, and Q&A.
  • Salesforce integration supports reference requests and referral routing.
  • Rewards can include gift cards, training, dinners, or charity donations.

What to know first

  • There is no free plan.
  • Pricing is available on request.
  • Digital Community features require the Digital Community plan.

Limits

There is no free plan, and pricing for the paid plans is available on request. Customer Advocacy does not include the community features listed for Digital Community, such as discussions, a knowledge base, ideation, and Q&A.

Plans

PlanBilled and limitsPrice
Customer AdvocacyActivation & Advocacy · Personalization & Targeting · Loyalty & Rewards · Pre-built Templates & Campaigns · Analytics & ROI ReportingOn request
Digital CommunityEverything in Customer Advocacy · Discussions · Moderation · Knowledge Base · Ideation · Q&AOn request

As influitive.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Influitive website.
  2. Choose between Customer Advocacy and Digital Community based on the needed features.
  3. Contact Influitive for pricing.
  4. Use the web platform, API, or mobile apps.

Verdict

Choose Influitive if your company needs structured advocacy programs, with options for rewards, referral workflows, and integrations. Consider Digital Community when discussions, moderation, a knowledge base, ideation, and Q&A are also needed. Buyers seeking a free plan should look elsewhere.

Questions

Is Influitive free?

No. Influitive has no free plan.

How much does Influitive cost?

Pricing is available on request; no plan price is listed.

What platforms does Influitive support?

Influitive supports web and API access and offers mobile apps for both major mobile platforms.

What does Digital Community add?

It includes the Customer Advocacy features, plus discussions, moderation, a knowledge base, ideation, and Q&A.

Does Influitive integrate with Salesforce?

Yes. The integration can use member activity, request references, send referrals to sales teams, and measure results.

Where is Influitive based?

Influitive is headquartered in Toronto, Ontario, Canada, and was founded in 2010.

Facts from Influitive's own pages

Advocacy use cases
The platform supports programs for referrals, references, reviews, case studies, customer feedback, onboarding, social sharing, and product adoption. · influitive.com, 8 Oct 2026
API and custom integrations
The company describes an open API and says API connectors such as Zapier can facilitate custom integrations, including with Google Drive and support ticketing systems. · influitive.com, 8 Oct 2026
Audience
Influitive describes its offering for companies seeking to engage customers and advocates at scale, including customer marketing, sales, customer success, and product teams. · influitive.com, 8 Oct 2026
Community features
The Digital Community plan includes discussions, moderation, a knowledge base, ideation, and Q&A, in addition to Customer Advocacy features. · influitive.com, 8 Oct 2026
Engagement
Influitive says its customer advocacy software uses gamification informed by modern game design to engage hard-to-reach customers and mobilize audiences. · influitive.com, 8 Oct 2026
Event hosting
Yes · influitive.com, 21 Sept 2026
Founded
Influitive was founded in 2010. · influitive.com, 8 Oct 2026
Headquarters
Toronto, Ontario, Canada · influitive.com, 28 Sept 2026
Marketing automation
Influitive says marketing automation integrations can send invitations and messages and score leads. · influitive.com, 8 Oct 2026
Mobile apps
both · influitive.com, 21 Sept 2026
Moderation tools
Yes · influitive.com, 21 Sept 2026
Privacy and hosting
The security page lists GDPR, CCPA, PEPEDA, EU Privacy Shield, and CASL, and says Influitive uses AWS hosting with its data center in the USA. · influitive.com, 8 Oct 2026
Private spaces
Yes · influitive.com, 21 Sept 2026
Purpose
Influitive’s SaaS product and professional services help companies discover, nurture, and mobilize advocates to accelerate sales and increase customer lifetime value. · influitive.com, 8 Oct 2026
Salesforce
The Salesforce integration can use member activity, request references, send referrals to sales teams, and measure results. · influitive.com, 8 Oct 2026
Security audits
Influitive says it uses the SOC 2 auditing process and conducts vulnerability scans and detailed annual penetration testing with internal tools and third-party experts. · influitive.com, 8 Oct 2026
Segmentation
The company says its platform uses data, deep segmentation, and personalization for each advocate. · influitive.com, 8 Oct 2026
Single sign-on
Influitive says users can use existing account details to log in to its hubs or communities through SSO. · influitive.com, 8 Oct 2026
Support
Influitive says its security package, including its security policy, audits, reports, and privacy-related materials, is available to customers and companies seeking to work with it. · influitive.com, 8 Oct 2026

Where Influitive stands on Freedom251

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