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No. 43 of 101 ·Help desk software

Frappe Helpdesk

API

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Freedom report

One barScore 6.0

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Frappe Helpdesk is ranked #43 of 101 in help desk software on Freedom251, made by Frappe Helpdesk (Mumbai, Maharashtra, India). It runs on API.

Frappe Helpdesk plans and pricing

All plans
Self-host Not published Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Sites $5/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Servers — first tier $20/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Servers — second tier $60/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026

Compared on help desk software

Free plan
Yes
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes

Best Frappe Helpdesk alternatives

See all 20
Three bars Chatwoot Free tierOpen source No. 1$19/mo9.3 One bar Freshdesk Free tier No. 2$19/mo7.9 One bar Vtiger Help Desk Free tier No. 3$12/mo7.9 One bar Zoho Desk Free tier No. 4₹420/mo7.8 One bar Help Scout Free tier No. 5$25/mo7.8 One bar Odoo Helpdesk Free tier No. 6Free7.7