Faveo Helpdesk

Name: Faveo Helpdesk
Price: 7.2 USD
Author: Faveo Helpdesk

by Faveo Helpdesk

Free plan API

Visit Faveo Helpdesk Alternatives Pricing

What Faveo Helpdesk is

Faveo Helpdesk is a customer-support service with a shared inbox, SLA management, help center, ticket automation, API access, and a customer portal. Its listed platform is API, and the pricing model is freemium. A free plan is available with two included agent seats. Paid access starts at $7.20/mo, billed annually. The Startup plan costs $7.20 a month when billed annually and includes workflow automation, SLA management, and automatic ticket assignment. The SME plan costs $11.20 a month, billed annually, and adds omni-channel integration, LDAP, and skill-based routing. Enterprise is listed with unlimited agents, also without a stated price. Faveo Helpdesk is identified as founded in 2015 and headquartered in Bangalore, Karnataka, India. The maker is also listed as Faveo Helpdesk, headquartered in Bangalore, India, and founded in 2009. Buyers can therefore compare a free two-agent entry point with annual paid plans and their stated workflow or routing features.

Who it suits

It suits support teams needing shared inboxes, service-level management, automation, and a customer portal. The free two-agent plan fits a small starting team, while listed plans cover larger agent counts.

What it does well

Free plan includes two agent seats
Shared inbox and customer portal
SLA management and ticket automation
API access available
Startup includes automatic ticket assignment

What to know first

Paid plans billed annually
General platform listing is API

Plans

Plan	Billed and limits	Price
Freelancer	2 agents	On request
Freelancer	2 agents	On request
Startup	Billed annually · Workflow automation · SLA management · Auto ticket assignment	$7.20 a month
SME	Billed annually · Omni-channel integration · LDAP · Skill-based routing	$11.20 a month
Enterprise	Unlimited agents	On request
Enterprise	Unlimited agents	On request

As faveohelpdesk.com lists them, read 25 Sept 2026. The maker's own page has the final word.

Verdict

Faveo Helpdesk combines core ticket-support functions with a free two-agent plan and annual paid tiers. Check the unpriced Freelancer and Enterprise options directly when planning agent capacity.

Facts from Faveo Helpdesk's own pages

Included agent seats: 2 · faveohelpdesk.com, 25 Sept 2026
API access: Yes · faveohelpdesk.com, 25 Sept 2026
Founded: 2015 · faveohelpdesk.com, 28 Sept 2026
Free plan: Yes · faveohelpdesk.com, 25 Sept 2026
Headquarters: Bangalore, Karnataka, India · faveohelpdesk.com, 28 Sept 2026
Help center: Yes · faveohelpdesk.com, 25 Sept 2026
Shared inbox: Yes · faveohelpdesk.com, 25 Sept 2026
SLA management: Yes · faveohelpdesk.com, 25 Sept 2026
Ticket automation: Yes · faveohelpdesk.com, 25 Sept 2026