Cvent

Overview

Cvent is an event platform for organizers coordinating registration, communications and attendee experiences across in-person, virtual, hybrid and webinar programs. It is best suited to teams that need several of those capabilities together, rather than a single lightweight sign-up tool.

Its breadth spans branded event pages, ticketing, payments, onsite check-in and an attendee app. That range is useful for complex programs, but quote-based pricing and distinct solution licenses make it important to match the package to the work.

Key features

• Registration and payments: Branded websites and registration pages, drag-and-drop design, ticketing, payments, reporting and AI workflows cover the path from promotion to post-event review. Support for more than 130 currencies suits teams accepting payments across markets.
• Attendee communication and engagement: Email marketing and attendee email support event outreach. Virtual and webinar events can use session recording, polls and Q&A, while Attendee Hub adds a mobile app and virtual experiences.
• Onsite and exhibitor operations: Onsite check-in and exhibitor tools extend Cvent beyond registration. These capabilities matter when one event program must serve both venue operations and exhibitors.
• Security and support: Cvent is certified against ISO/IEC 27001 and ISO/IEC 27701 and audited under SOC 1 and SOC 2 Type II. It encrypts attendee data in transit with TLS 1.2 and at rest with AES-256, and payment processing is PCI DSS compliant. Customers receive 24/7 support from its client services team.

Pricing

Cvent is paid, with custom pricing. The registration product can be tried for free, but no free-tier limits or refund terms are stated. The free trial is a way to assess registration; it should not be mistaken for an ongoing free plan with defined capacity.

• Professional: Custom pricing. Teams license only the solutions they need and receive additional Professional platform features, with 15 user logins. It suits organizations seeking a tailored subset of Cvent; the login cap is a constraint for larger teams.
• Enterprise: Custom pricing. It includes all Professional features, Registration, Attendee Hub, OnArrival, API access and single sign-on, with all user logins. Enterprise also includes MFA, task, budget and resource management. This is the broader option for teams that need these tools and administrative controls, but it bundles more capability than a registration-only buyer may need.
• Registration, Attendee Hub and OnArrival: Each is offered with quote-based pricing. These named solutions give buyers a way to price particular parts of the platform rather than assume a published, fixed-price tier.

Platforms

Cvent is available on the web, iOS and Android. Attendee Hub includes a mobile event app, extending the attendee experience beyond the event website.

Who it's for

Cvent is a strong fit for organizations managing varied event formats that need registration, attendee communications and event-day operations in a connected program. Support for global currencies, broad event formats and extensive security controls will matter to teams running payments or events across markets. Smaller organizers looking only for a simple registration page, or buyers who need a clearly priced self-serve plan, should compare narrower options before committing to a quote-based platform.

Pros and cons

• Pros: Covers registration, email, payments, check-in, exhibitor tools and attendee experiences across four event formats, reducing the need to piece together those functions. More than 130 currencies and PCI DSS-compliant payment processing support international paid events. Enterprise's all-user access and included administrative controls suit larger teams.
• Cons: Custom pricing makes costs harder to compare upfront. Professional is capped at 15 user logins, while the all-user access and broader administrative features sit in Enterprise. Buyers looking for a defined ongoing free allowance or published refund terms have no stated terms to rely on.

Alternatives

For narrower needs, compare event mobile app software, event lead capture software, event diagramming software, event website builders, exhibitor management software and nonprofit event management software.

• Amego is worth considering for smaller events: its free Spark plan includes unlimited attendees and is aimed at events with 50 attendees or fewer, alongside 1,000 AI credits.
• HEPCon is a freemium alternative for programs under 50 contributions; its always-free Core plan includes an offline-first agenda, source sync and personal scheduling.
• Grip Onsite is another paid option for Android, iOS and web.
• Navon Event Mobile App is a paid option for Android, iOS and web.
• EventHex is a paid option for Android, API, iOS and web.
• Omnipress Mobile Event App is a mobile-app alternative with a quote-based plan for up to 5,000 attendees and a flat setup fee.
• PheedLoop is a paid web, iOS and Android alternative with a published Core Event Dashboard price of $950 a month for 100–499 users.
• Webex Events Onsite is an option for buyers with select Webex Suite Enterprise Agreements; its Webex Events offering includes in-person check-in, badge printing, registration and a mobile app.

Verdict

Choose Cvent if your team needs a broad event program spanning registration, attendee tools and onsite operations, with security controls and support for international payments. Its main advantage is that breadth across event formats; its main drawback is custom pricing, compounded by the 15-login Professional limit if your team needs wider access without moving to Enterprise. Look elsewhere if you need a lightweight tool or a transparent fixed-price plan.