Amex GBT Neo is a business travel and expense management solution that brings bookings and expense workflows together. Travel bookings automatically flow into Neo expense, while configurable policies can accommodate complex or changing organizational requirements. Travelers can use itinerary recommendations based on their preferences and booking history, then modify the suggested itineraries. Expense tools support receipt capture and categorization, calculate allowances and reimbursable amounts, and can identify duplicate expenses or prompt corrections to noncompliant items before submission. Neo connects with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles and single sign-on, and can synchronize with enterprise resource planning systems. It is described for desktop and mobile use; the linked Amex GBT Mobile app is available on iOS and Android. Travel counselors are available for chat 24/7, with app-based assistance and handoff. Pricing is on request and depends on company needs; availability may vary by location.
Who it is for
Neo suits complex businesses seeking unified travel and expense management alongside specialized business travel services. It may fit organizations that need configurable travel policies and connections to existing business systems.
What is good
- Bookings automatically feed into expense workflows.
- Policies can be configured for changing requirements.
- Receipt capture and expense categorization are supported.
- ERP synchronization is available.
- Travel counselor chat is available 24/7.
What to know first
- Pricing is available on request.
- Availability may vary by location.
Verdict
Neo combines travel booking, expense processing and policy controls for businesses with complex needs. Companies should confirm pricing and regional availability with Amex GBT.
Get started with Amex GBT Neo
- Visit the Amex GBT Neo website.
- Schedule a demo to discuss fit and availability.
- Ask Amex GBT for pricing based on your company’s needs.
- Use Neo on the web, or access it on Android or iOS through the linked Amex GBT Mobile app.
Limits to know first
Pricing is on request, and terms depend on company needs. Availability may vary by location.
Questions about Amex GBT Neo
How much does Amex GBT Neo cost?
Pricing is on request. Terms may be a flat fee, pay as you book, subscription, or custom, depending on company needs.
Which platforms does Neo support?
Neo is described for desktop and mobile use and is listed for web, Android, and iOS. The linked Amex GBT Mobile app is available through the App Store and Google Play.
Does Neo include expense reporting and travel policy controls?
Yes. It supports expense reporting and travel policy controls, and bookings automatically feed into Neo expense.
Can Neo connect with ERP systems?
Yes. Neo can sync with enterprise resource planning systems.
Is Neo available everywhere?
Availability may vary by location. Amex GBT advises scheduling a demo to find the best fit.
Amex GBT Neo plans and pricing
All plansCompared on travel and expense management software
- Travel booking
- Yes
- Expense reporting
- Yes
- Travel policy controls
- Yes
- Receipt capture
- Yes
- Reimbursement workflow
- Yes
- Corporate card support
- Yes
