Freedom251 › Property Management CRM Software
Customermates
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | €12/month total for 1 user · Contacts, organizations, deals, services and tasks · MCP · REST API · webhooks · n8n interfaces · 1 routine/user · 200 hosted-AI credits/user | €12 a month |
| Pro | €29/month total for 1 user · Everything in Starter · unified inbox for email, LinkedIn, WhatsApp, Instagram and Telegram · 1 connected account/user · 5 routines/user · read-only calendar · LinkedIn Sales Navigator · 500 hosted-AI credits/user | €29 a month |
| Business | €69/month total for 1 user · Everything in Pro · 3 connected accounts/user · unlimited routines under fair use · shared accounts · team-wide timeline · priority support · 1,200 hosted-AI credits/user | €69 a month |
| Self-Hosted | free core under AGPL; infrastructure and providers paid by operator · Core CRM and views · REST API · MCP · webhooks · n8n interfaces · no unified inbox, connected calendars, hosted Mate or Routines | Free |
| Enterprise | Custom; contact sales · Everything in Business · done-for-you setup · unlimited connected accounts under fair use · dedicated support · custom terms · contracted workflows | On request |
As customermates.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Facts from Customermates's own pages
- AI assistant
- Mate is a cloud-only in-app assistant that can answer questions, draft replies and operate CRM tools within user permissions. · customermates.com, 21 Oct 2026
- AI features
- Yes · customermates.com, 19 Sept 2026
- API
- The product publishes an OpenAPI 3.1 specification for its REST API at /api/v1/openapi. · customermates.com, 21 Oct 2026
- API authentication
- REST and MCP clients authenticate with x-api-key keys, while Claude and ChatGPT connectors can use OAuth. · customermates.com, 21 Oct 2026
- Company legal contact
- The imprint identifies Benjamin Wagner at An den Kasernen 25, 68167 Mannheim, Germany, with German VAT ID DE335193602. · customermates.com, 21 Oct 2026
- Company ownership
- Customermates is described as an independent, bootstrapped company operated by founder Benjamin Wagner. · customermates.com, 21 Oct 2026
- Company profile
- LinkedIn lists Customermates as a private software-development company headquartered in Mannheim, founded in 2026, with 2–10 employees. · de.linkedin.com, 21 Oct 2026
- Core records
- The system includes contacts, organizations, deals, services and tasks, with custom fields, linked records, notes and configurable views. · customermates.com, 21 Oct 2026
- Dashboards
- Dashboards provide widgets and grouped views for deal values, pipeline totals, recent changes, messages and events. · customermates.com, 21 Oct 2026
- Data region
- The managed production database is configured in AWS Frankfurt, although the maker says this is not a contractual residency guarantee and other providers may process data elsewhere. · customermates.com, 21 Oct 2026
- Documentation
- The documentation covers quickstart, concepts, MCP, OpenAPI, webhooks, n8n, API keys, rate limits, app guides, self-hosting and architecture/security. · customermates.com, 21 Oct 2026
- Email sync
- Yes · customermates.com, 19 Sept 2026
- External AI
- Claude, ChatGPT, Cursor, Gemini and other MCP clients can read and modify permitted CRM data through the native MCP endpoint. · customermates.com, 21 Oct 2026
- Free plan
- Yes · customermates.com, 19 Sept 2026
- Free trial
- Yes · customermates.com, 19 Sept 2026
- Headquarters
- Mannheim, Germany · customermates.com, 28 Sept 2026
- Independent feature listing
- GoodFirms lists contact management, custom dashboards, calendar/tasks, lead and pipeline management, sales/workflow automation, AI and reporting. · goodfirms.co, 21 Oct 2026
- License
- Code outside ee/ and browser-served ee/ material use AGPL-3.0-only; server-side ee/ code uses a separate Customermates Commercial License. · customermates.com, 21 Oct 2026
- Limit: broader business modules
- The maker says teams needing marketing automation, quotes or invoicing may be better served by a larger suite. · customermates.com, 21 Oct 2026
- Limit: migration
- The feature page says there is no dedicated CSV importer/exporter; migration requires a separately designed REST or MCP workflow with mapping, validation and deduplication. · customermates.com, 21 Oct 2026
- Limit: no native apps
- The official site describes browser use on desktop or phone and does not list native iOS or Android applications. · customermates.com, 21 Oct 2026
- Limit: third-party costs
- Connected AI clients, automation tools, messaging providers and n8n retain their own subscriptions and usage charges. · customermates.com, 21 Oct 2026
- Mobile app
- No · customermates.com, 19 Sept 2026
- n8n integration
- Users connect a separately operated n8n instance through REST, webhooks or the published community node; n8n is not bundled. · customermates.com, 21 Oct 2026
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