Airtel Business Connect is a business calling service with multiple business numbers, inbound calling, and an outbound dialer. It provides an auto attendant, an IVR builder, and custom call routing to direct calls. Its digital channel scope includes voice and digital channels, and it lists inline controls, data loss prevention controls, shadow IT discovery, and threat detection. Desktop and mobile apps are available, alongside web access. Airtel Business Connect is made by Airtel Business Connect, whose headquarters are in New Delhi, India, and whose founding date is listed as 1995. The service is paid, with pricing available on request. Businesses considering it can ask the maker for pricing details. The listed features cover call handling and controls for digital channels; the facts do not specify plan tiers or individual feature availability by plan.
Who it is for
It suits businesses looking for multiple business numbers, inbound and outbound calling, and custom call routing. Its listed controls may also suit organizations seeking DLP controls and threat detection.
What is good
- Supports multiple business numbers.
- Includes an auto attendant and IVR builder.
- Custom call routing is available.
- Lists inline controls and DLP controls.
- Desktop and mobile apps are available.
What to know first
- Paid service; pricing is on request.
- The listed platform is web.
Verdict
Airtel Business Connect combines business calling features with listed digital-channel controls. Buyers need to request pricing to learn the cost.
Get started with Airtel Business Connect
- Visit https://www.airtel.in/b2b/airtel-business-connect/.
- Use the Talk to an Expert option or business contact form to ask about the service and pricing.
- Discuss the business numbers, calling, and channels your team needs.
- Use the web portal to onboard and manage employees and virtual numbers.
- Employees can use the listed Android or iOS apps, Windows or Mac applications, or web access.
Questions about Airtel Business Connect
How much does Airtel Business Connect cost?
It is a paid service, with pricing available on request. Airtel directs businesses to talk to an expert.
What channels does it support?
The platform combines voice and SMS, and WhatsApp for Business can be integrated into the app.
Which platforms are available?
The service is listed for Android, iOS, Mac, web, and Windows. Dedicated mobile apps are listed for Android and iOS, with desktop applications for Windows and Mac.
Can it route and manage calls?
Yes. It includes an auto attendant, an IVR builder, and custom call routing, along with call dashboards featuring whisper and barge-in.
Who makes Airtel Business Connect?
The maker is listed as Airtel Business Connect, headquartered in New Delhi, India, and founded in 1995. Airtel says the service is powered by Vonage.
Does it include voicemail and call flip?
Yes. It lists virtual voicemail and voicemail-to-email, and call flip lets users switch calls between mobile and desktop devices.
Airtel Business Connect plans and pricing
All plansCompared on business phone systems
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Desktop and mobile apps
- Yes
