Freedom251
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
Vendor dashboard
No. 129of 174 ·Business Phone Systems

Cloud Voice

Web · Windows · Mac · Android · iPhone

Visit site Alternatives

Freedom report

Two barsScore 5.4

  • Free tierNo free tier
  • Runs widely5 of 6 device platforms
  • DocumentedPlans, terms and facts published

Cloud Voice is a paid hosted communications service for Australian businesses, with phone systems, unified communications, collaboration, cloud storage, and related services. It supports multiple business numbers, custom call routing, auto attendants, voicemail, hunt groups, call queues, call park, call transfer, and call waiting. Desktop and mobile apps are available for Android, iOS, macOS, web, and Windows. Unified communications combines voice, video, email, data access, storage, and collaboration. Listed collaboration tools include video sessions, shared documents and workspaces, instant messaging, and user presence. Teams Calling connects a business public phone network to Microsoft Teams. CRM integrations provide caller identification, call history, contact search, activity logging, click to dial, and screen popping, with Salesforce, Zendesk, HubSpot, Google, and more than 40 integrations listed. The SASBOSS dashboard manages call rules, diversions, IVR settings, spend, and call statistics. Executive User costs 17.00 USD per month, Teams Enhanced 22.00 USD, and Collaboration User 30.00 USD, excluding GST.

Who it is for

Cloud Voice is presented for Australian businesses of all sizes, including small businesses in Brisbane. It suits teams needing hosted telephony, collaboration, Teams calling, or CRM-linked workflows.

What is good

  • Provides custom routing and auto attendants
  • Offers apps across mobile, desktop, and web
  • Includes Teams Calling integration
  • Connects with more than 40 CRM integrations
  • Stores data in Australian data centres

What to know first

  • There is no free plan
  • Listed prices exclude GST
  • Customer two-factor authentication is optional
  • Support hours are Monday to Friday

Verdict

Cloud Voice combines business telephony with collaboration, Teams connectivity, CRM tools, and administrative controls. Its listed per-user plans cover executive telephony, Teams integration, and multi-device collaboration.

Cloud Voice plans and pricing

All plans
Office User Standard Standard office phone service cloudvoice.au · 22 Sept 2026
Office User Unlimited Unlimited calling option cloudvoice.au · 22 Sept 2026
Office User Bundled Bundled office user tier cloudvoice.au · 22 Sept 2026
Executive User Standard Advanced telephony and mobility reach cloudvoice.au · 22 Sept 2026
Executive User Unlimited Advanced telephony and mobility reach · Unlimited calling option cloudvoice.au · 22 Sept 2026
Executive User Bundled Advanced telephony and mobility reach · Bundled calling option cloudvoice.au · 22 Sept 2026

Compared on business phone systems

Free plan
No
Business numbers
multiple
Auto attendant
Yes
Call routing
custom
Desktop and mobile apps
Yes

Best Cloud Voice alternatives

See all 20
Two bars Microsoft Teams Free tier No. 1$0.33/mo8.3 Two bars 3CX Free tier No. 2$25/mo8.2 Two bars PortSIP PBX Free tier No. 3Free8.0 Two bars VitalPBX Free tier No. 4$100/mo7.7 Two bars Freshcaller Free tier No. 5$15/mo7.6 Two bars Zadarma Free tier No. 6$44/mo7.6