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Cloud Voice
by Cloud Voice
What Cloud Voice is
Cloud Voice is a paid hosted communications service for Australian businesses, with phone systems, unified communications, collaboration, cloud storage, and related services. It supports multiple business numbers, custom call routing, auto attendants, voicemail, hunt groups, call queues, call park, call transfer, and call waiting. Desktop and mobile apps are available for Android, iOS, macOS, web, and Windows. Unified communications combines voice, video, email, data access, storage, and collaboration. Listed collaboration tools include video sessions, shared documents and workspaces, instant messaging, and user presence. Teams Calling connects a business public phone network to Microsoft Teams. CRM integrations provide caller identification, call history, contact search, activity logging, click to dial, and screen popping, with Salesforce, Zendesk, HubSpot, Google, and more than 40 integrations listed. The SASBOSS dashboard manages call rules, diversions, IVR settings, spend, and call statistics. Executive User costs $17 a month, Teams Enhanced 22.00 USD, and Collaboration User 30.00 USD, excluding GST.
Who it suits
Cloud Voice is presented for Australian businesses of all sizes, including small businesses in Brisbane. It suits teams needing hosted telephony, collaboration, Teams calling, or CRM-linked workflows.
What it does well
- Provides custom routing and auto attendants
- Offers apps across mobile, desktop, and web
- Includes Teams Calling integration
- Connects with more than 40 CRM integrations
- Stores data in Australian data centres
What to know first
- There is no free plan
- Listed prices exclude GST
- Customer two-factor authentication is optional
- Support hours are Monday to Friday
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Office User Standard | Standard office phone service | On request |
| Office User Unlimited | Unlimited calling option | On request |
| Office User Bundled | Bundled office user tier | On request |
| Executive User Standard | Advanced telephony and mobility reach | On request |
| Executive User Unlimited | Advanced telephony and mobility reach · Unlimited calling option | On request |
| Executive User Bundled | Advanced telephony and mobility reach · Bundled calling option | On request |
| Collaboration User Standard | Collaboration across multiple devices | On request |
| Collaboration User Unlimited | Collaboration across multiple devices · Unlimited calling option | On request |
The first 8 of 15 plans, as cloudvoice.au lists them, read 22 Sept 2026. The maker's own page has the final word. Every plan
Verdict
Cloud Voice combines business telephony with collaboration, Teams connectivity, CRM tools, and administrative controls. Its listed per-user plans cover executive telephony, Teams integration, and multi-device collaboration.
Facts from Cloud Voice's own pages
- Account dashboard
- SASBOSS lets customers change call rules, diversions and IVR settings, and view spend and call statistics. · cloudvoice.au, 12 Oct 2026
- Applications
- The applications page links to Webex clients for Windows, Mac, Android and iPhone, and Microsoft Teams apps for those platforms. · cloudvoice.au, 12 Oct 2026
- Auto attendant
- Yes · cloudvoice.au, 22 Sept 2026
- Business numbers
- multiple · cloudvoice.au, 22 Sept 2026
- Calling features
- Listed phone features include voicemail, hunt groups, call queues, call park, call transfer, auto attendants and call waiting. · cloudvoice.au, 12 Oct 2026
- Call routing
- custom · cloudvoice.au, 22 Sept 2026
- Collaboration
- The site describes video sessions, real-time document and workspace sharing, instant messaging and user presence. · cloudvoice.au, 12 Oct 2026
- CRM integrations
- CRM integration features include caller identification, call history, contact search, activity logging, click to dial and screen popping. · cloudvoice.au, 12 Oct 2026
- CRM options
- The CRM integrations page lists Salesforce, Zendesk, HubSpot, Google and more than 40 integrations overall. · cloudvoice.au, 12 Oct 2026
- Data location
- The security overview says SASBOSS data is stored in Australian data centres and call recording data is stored in AWS cloud at SY-3 Equinix. · cloudvoice.au, 12 Oct 2026
- Desktop and mobile apps
- Yes · cloudvoice.au, 22 Sept 2026
- Free plan
- No · cloudvoice.au, 22 Sept 2026
- Headquarters
- Brisbane, Australia · cloudvoice.au, 19 Oct 2026
- Product
- Cloud Voice Solutions offers hosted business phone systems, unified communications, collaboration, cloud storage and related services. · cloudvoice.au, 12 Oct 2026
- Security
- SASBOSS web interfaces use SSL/TLS, and customer login two-factor authentication is optional while root and partner logins require it. · cloudvoice.au, 12 Oct 2026
- Support
- Cloud Voice lists support by phone and email during Monday to Friday, 8:30am to 5:00pm. · cloudvoice.au, 12 Oct 2026
- Teams
- Teams Calling connects a business public phone network to Microsoft Teams and is based on Access4, BroadSoft and SASBOSS. · cloudvoice.au, 12 Oct 2026
- Unified communications
- The unified communications service combines voice, video, email, data access and storage, and collaboration. · cloudvoice.au, 12 Oct 2026
- Who it is for
- The maker presents its services for Australian businesses of all sizes and highlights small businesses in Brisbane. · cloudvoice.au, 12 Oct 2026
Where Cloud Voice stands on Freedom251
- Business Phone Systems#130 of 167