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Dial Raven
by Dial Raven
What Dial Raven is
Dial Raven is a cloud VoIP business phone system with AI call handling and a shared workspace for calls and messages. It offers multiple business numbers, custom routing, an auto attendant, and Android, iOS, and web apps. Calls are transcribed and summarized into searchable records with action items. Its omnichannel inbox handles voice, SMS, WhatsApp, Instagram, Messenger, Telegram, and website live chat. An AI chatbot can answer FAQs, qualify leads, book appointments, and collect details before transferring conversations to people. Starter costs $14.99 a month per user and includes a business number, unlimited US and Canada calling, and the ConnectUC mobile app. Pro costs $24.99 a month per user and adds SMS, MMS, auto attendant or IVR, call recording, and analytics.
Who it suits
Dial Raven is aimed at small and midsize businesses, growing teams, and multi-location businesses. It suits organizations wanting shared calling, messaging, AI assistance, and mobile or web access.
What it does well
- Multiple business numbers
- AI call transcripts and summaries
- Omnichannel messaging inbox
- Android, iOS, and web apps
- Custom call routing
What to know first
- No free plan
- Starter lacks SMS and MMS
- Advanced security varies by plan
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | $14.99 /user / month · Business phone number · Unlimited calling (US & Canada) · ConnectUC mobile app | $14.99 a month |
| Pro | $24.99 /user / month · Everything in Starter · Business SMS & MMS · Auto attendant / IVR · Call recording & analytics | $24.99 a month |
| Enterprise | Custom tailored to you · Everything in Pro · Priority support · Custom CRM / POS integrations · HIPAA & enterprise-ready security | On request |
As dialraven.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Dial Raven brings business telephony, messaging, and AI workflows into one workspace. Compare the Starter and Pro inclusions, then review Enterprise requirements if you need custom integrations or specialized security.
Facts from Dial Raven's own pages
- AI calls
- The system automatically transcribes and summarizes calls into searchable records with action items. · dialraven.com, 11 Oct 2026
- Auto attendant
- Yes · dialraven.com, 22 Sept 2026
- Automation
- Its AI chatbot handles FAQs, qualifies leads, books appointments, and collects details before handing conversations to human agents. · dialraven.com, 11 Oct 2026
- Business numbers
- multiple · dialraven.com, 22 Sept 2026
- Call routing
- Users can build call routing rules, multi-level IVR menus, and ring groups from a dashboard without coding. · dialraven.com, 11 Oct 2026
- Contract terms
- Dial Raven says customers can pay monthly or annually, cancel anytime, and incur no setup fees or early-termination fee. · dialraven.com, 11 Oct 2026
- Desktop and mobile apps
- Yes · dialraven.com, 22 Sept 2026
- Free plan
- No · dialraven.com, 22 Sept 2026
- Hardware
- The phone system works with Grandstream, Yealink, Mitel, and other VoIP hardware, and Dial Raven says new desk phones are optional. · dialraven.com, 11 Oct 2026
- Integrations
- The Enterprise plan lists custom CRM and POS integrations, and the omnichannel platform syncs contacts, conversations, tags, and notes to shared records. · dialraven.com, 11 Oct 2026
- Intended customers
- The company describes its products as built for small and midsize businesses, including growing teams and multi-location businesses. · dialraven.com, 11 Oct 2026
- Messaging channels
- The omnichannel inbox supports voice, SMS, WhatsApp, Instagram, Messenger, Telegram, and website live chat. · dialraven.com, 11 Oct 2026
- Product
- Dial Raven is a cloud VoIP business phone system with AI call handling and a shared workspace for calls and messages. · dialraven.com, 11 Oct 2026
- Reliability
- Dial Raven advertises a 99.99% uptime SLA and automatic call continuity rerouting. · dialraven.com, 11 Oct 2026
- Security
- The pricing page describes standard security for Starter, advanced security for Pro, and HIPAA or enterprise security for Enterprise. · dialraven.com, 11 Oct 2026
- Setup and porting
- The company says most businesses can go live in under 24 hours and that it ports local, toll-free, and vanity numbers for free. · dialraven.com, 11 Oct 2026
- Paid from
- 14.99 · dialraven.com, 22 Sept 2026
- Support
- Dial Raven says it provides US-based human support, with direct escalation for critical issues on its omnichannel platform. · dialraven.com, 11 Oct 2026
Where Dial Raven stands on Freedom251
- Business Phone Systems#132 of 174