Freedom251 › Business Phone Systems
SwyxON
by SwyxON
What SwyxON is
SwyxON is a paid, cloud-based unified communications and telephony service. Enreach hosts and operates each customer’s virtual-machine UC tenant from a European data center, so customers do not need their own server. Core functions include call management, custom routing, queues, auto attendant, voicemail and transcription, presence, messaging, CTI, and ad-hoc conferencing. Swyx Meeting provides WebRTC web conferences, while desktop clients support Windows and macOS and mobile apps support iOS and Android. Swyx Mobile provides a One Number approach and calling over data connections. Listed integrations include Microsoft Outlook, Microsoft Teams, and DATEV. SwyxIt! supports Outlook 2021 and Outlook 365 64-bit; Swyx Direct connects telephony with Teams through AudioCodes LivePlatform configuration. Basic, Professional, and Premium feature profiles vary in included functions. The Basic Swyx Meeting profile allows one host and one guest. Additional conference rooms, fax channels, and voicemail transcription can carry extra charges. Pricing is available on request.
Who it suits
It suits organizations seeking hosted business telephony across desktop, mobile, and web clients. Teams, Outlook, and DATEV users may value its listed integrations.
What it does well
- Hosted service requires no customer server
- Supports Windows, macOS, iOS, and Android
- Includes routing, queues, messaging, and voicemail
- Integrates with Outlook, Teams, and DATEV
- Uses app-based two-factor authentication
What to know first
- Pricing is available only on request
- Feature availability varies by profile
- Basic meetings allow two participants
- VisualGroups is unavailable
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SwyxON | Monthly rental; price not stated · Feature profiles and quotas are ordered through a Swyx partner or provider | On request |
As swyx.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
SwyxON covers unified communications across major client platforms with hosted operation and business integrations. Confirm profile quotas, extra charges, and meeting limits with a partner before ordering.
Facts from SwyxON's own pages
- Auto attendant
- Yes · help.swyx.com, 22 Sept 2026
- Call handling
- Swyx includes call management, intelligent call routing and queue management. · enreach.com, 12 Oct 2026
- Call routing
- custom · help.swyx.com, 22 Sept 2026
- Client platforms
- The Swyx product page lists Windows and macOS desktop platforms and iOS and Android smartphone support. · enreach.com, 12 Oct 2026
- Cloud hosting
- Enreach describes SwyxON as a service delivered from a European data center. · enreach.com, 12 Oct 2026
- Collaboration
- The Swyx product page lists presence information, messaging, conferencing, desktop sharing and video telephony. · enreach.com, 12 Oct 2026
- Company background
- Swyx has been the product brand of Enreach since the Swyx business adopted the Enreach name in 2021; Swyx is described as based in Dortmund and developing communications software since 1999. · enreach.com, 12 Oct 2026
- Company headquarters
- Enreach is headquartered in Almere, the Netherlands. · enreach.com, 12 Oct 2026
- Conferencing
- SwyxON includes Swyx Meeting, described as a WebRTC-based web conference service. · help.swyx.com, 12 Oct 2026
- Data storage
- SwyxON stores trunk recordings, voice messages and fax files in Enreach-managed S3 object storage, with retention controlled in accordance with GDPR. · help.enreach.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · help.swyx.com, 22 Sept 2026
- Extra charges
- Additional UC Tenant functions such as conference rooms, fax channels, and voicemail transcription can be ordered for a charge. · help.swyx.com, 12 Oct 2026
- Feature profiles
- Swyx licensing documentation describes Basic, Professional and Premium feature profiles, with features varying by profile. · help.enreach.com, 12 Oct 2026
- Headquarters
- Bochum, Germany · swyx.com, 28 Sept 2026
- Hosting
- SwyxON is hosted and operated centrally by Enreach, so customers do not need their own server. · service.swyx.net, 12 Oct 2026
- Included features
- The basic user functions include Windows and macOS desktop clients, call routing, presence, messaging, Outlook integration, CTI, voicemail, and ad-hoc conferencing. · help.swyx.com, 12 Oct 2026
- Integrations
- The Swyx product page lists integrations with Microsoft Outlook, Microsoft Teams and DATEV. · enreach.com, 12 Oct 2026
- Meeting limit
- The Basic Swyx Meeting profile is a WebRTC-based conference service limited to two participants: one host and one guest. · help.enreach.com, 12 Oct 2026
- Messaging
- Swyx Messenger is provided by default in SwyxON. · help.swyx.com, 12 Oct 2026
- Microsoft Teams
- Swyx Direct enables telephony integration between Swyx and Microsoft Teams and requires configuration on the AudioCodes LivePlatform. · help.swyx.com, 12 Oct 2026
- Mobile clients
- Swyx provides mobile telephony clients for Android and iOS. · help.swyx.com, 12 Oct 2026
- Mobile telephony
- Swyx Mobile provides a One Number concept and telephony over data connections through Android and iOS apps. · help.enreach.com, 12 Oct 2026
- Network encryption
- Connections from customer or partner networks to a UC Tenant use VPN encrypted with IPsec. · help.swyx.com, 12 Oct 2026
- Notable limitation
- VisualGroups is stated to be unavailable for SwyxON. · help.swyx.com, 12 Oct 2026
Where SwyxON stands on Freedom251
- Business Phone Systems#122 of 167