SwyxON is a paid, cloud-based unified communications and telephony service. Enreach hosts and operates each customer’s virtual-machine UC tenant from a European data center, so customers do not need their own server. Core functions include call management, custom routing, queues, auto attendant, voicemail and transcription, presence, messaging, CTI, and ad-hoc conferencing. Swyx Meeting provides WebRTC web conferences, while desktop clients support Windows and macOS and mobile apps support iOS and Android. Swyx Mobile provides a One Number approach and calling over data connections. Listed integrations include Microsoft Outlook, Microsoft Teams, and DATEV. SwyxIt! supports Outlook 2021 and Outlook 365 64-bit; Swyx Direct connects telephony with Teams through AudioCodes LivePlatform configuration. Basic, Professional, and Premium feature profiles vary in included functions. The Basic Swyx Meeting profile allows one host and one guest. Additional conference rooms, fax channels, and voicemail transcription can carry extra charges. Pricing is available on request.
Who it is for
It suits organizations seeking hosted business telephony across desktop, mobile, and web clients. Teams, Outlook, and DATEV users may value its listed integrations.
What is good
- Hosted service requires no customer server
- Supports Windows, macOS, iOS, and Android
- Includes routing, queues, messaging, and voicemail
- Integrates with Outlook, Teams, and DATEV
- Uses app-based two-factor authentication
What to know first
- Pricing is available only on request
- Feature availability varies by profile
- Basic meetings allow two participants
- VisualGroups is unavailable
Verdict
SwyxON covers unified communications across major client platforms with hosted operation and business integrations. Confirm profile quotas, extra charges, and meeting limits with a partner before ordering.
SwyxON plans and pricing
All plansCompared on business phone systems
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
