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Evolve IP Phone System
What Evolve IP Phone System is
Evolve IP Phone System is a cloud unified communications service from Evolve IP Phone System in Cardiff, Wales. It brings voice calls, email, messaging, web chat and video conferencing together, with social media also listed in its UCaaS description. Calling features include carrier-grade voice, SIP phone compatibility, number routing, multi-level auto attendant and business continuity. A provisioning portal and web management portal handle administration, while desktop, mobile and soft-client access support users away from a desk. The service integrates natively with Microsoft Teams and Cisco Webex and can connect with CRM systems. Reporting includes communications capture, analysis, real-time views, alerts, APIs and call-quality dashboards. Security information references ISO/IEC 27001, HITRUST CSF, HIPAA, PCI DSS and SOC 2. Education institutions have an Education License priced at £1 a month per user.
Who it suits
It suits IT service-provider partners and businesses needing cloud calling and unified communications. Education institutions can use the listed education phone service and Arbor integration.
What it does well
- Combines voice, email, messaging and video
- Native Microsoft Teams and Cisco Webex integrations
- Desktop, mobile and soft-client access
- Documented open API for integrations
- Education License is £1 per user monthly
What to know first
- General UCaaS pricing is available on request
- Current SOC 2 scope should be confirmed
- Service targets partner-led deployments
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Education License | per user · education institutions | £1 a month |
As evolveip.com lists them, read 13 Oct 2026. The maker's own page has the final word.
Verdict
Evolve IP Phone System covers calling, collaboration, administration and reporting in a cloud platform. Buyers should request pricing and confirm compliance scope and integrations for their deployment.
Facts from Evolve IP Phone System's own pages
- API
- The platform page describes a fully documented open API for integrations and automations. · evolveip.com, 13 Oct 2026
- Arbor integration
- Arbor MIS integration supports record updates during calls and caller screen pops. · evolveip.com, 13 Oct 2026
- Auto attendant
- Yes · evolveip.com, 22 Sept 2026
- Buyer profile
- Evolve IP says it works with IT service provider partners serving businesses of all sizes, and describes UCaaS as particularly relevant to small-to-medium-sized businesses. · evolveip.com, 12 Oct 2026
- Calling
- The platform lists carrier-grade voice, SIP phone compatibility, number routing, multi-level auto attendant, and business continuity among its features. · evolveip.com, 12 Oct 2026
- Call recording
- The education solution includes call recording and AI sentiment analysis for sensitive calls. · evolveip.com, 13 Oct 2026
- Cloud phone service
- Evolve IP offers a carrier-grade cloud telephony solution for educational institutions. · evolveip.com, 13 Oct 2026
- Compliance frameworks
- The security page discusses ISO/IEC 27001, HITRUST CSF, HIPAA, PCI DSS, and SOC 2, while noting that current SOC 2 scope and report date should be confirmed. · evolveip.com, 12 Oct 2026
- CRM support
- The UCaaS service is described as integrating with existing business apps such as CRM systems. · evolveip.com, 13 Oct 2026
- Data centres
- The UCaaS feature list names Tier 4 data centres as part of the Evolve IP platform. · evolveip.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · evolveip.com, 22 Sept 2026
- Education pricing
- The Education License is priced at £1.00 per user. · evolveip.com, 13 Oct 2026
- Emergency messaging
- Schools can amend phone messaging remotely during emergencies. · evolveip.com, 13 Oct 2026
- Handset setup
- Zero-touch provisioning streamlines handset deployment. · evolveip.com, 13 Oct 2026
- Headquarters
- Cardiff, Wales, United Kingdom · evolveip.com, 28 Sept 2026
- Integrations
- The UCaaS page says the service is natively integrated with Microsoft Teams and Cisco Webex and can integrate with existing business apps such as CRM systems. · evolveip.com, 12 Oct 2026
- Management
- Evolve IP lists a single provisioning portal and a web-based management portal for the service. · evolveip.com, 12 Oct 2026
- Mobile
- The listed features include a soft client and mobile access; Anywhere Mobile combines a business desk phone with a personal mobile device. · evolveip.com, 12 Oct 2026
- Mobile calling
- Anywhere Mobile combines business desk-phone service with a personal mobile device using two SIMs. · evolveip.com, 13 Oct 2026
- Payment security
- Secure Call is described as providing PCI-compliant phone payments. · evolveip.com, 13 Oct 2026
- Platform resilience
- The carrier-grade platform spans multiple Tier 4 data centres and carrier networks. · evolveip.com, 13 Oct 2026
- Pricing availability
- The UCaaS page directs prospective customers to contact the team and does not state a price. · evolveip.com, 12 Oct 2026
- Product
- Evolve IP describes its UCaaS offering as a cloud platform that brings voice calls, email, messaging, web chat, and video conferencing together. · evolveip.com, 12 Oct 2026
- Reporting
- The service lists communications capture and analysis, real-time views, alerts, APIs, call quality dashboards, and CRM integrations. · evolveip.com, 12 Oct 2026
Where Evolve IP Phone System stands on Freedom251
- Unified Communications as a Service#12 of 27
- Business Phone Systems#119 of 167