Evolve IP Phone System is a cloud unified communications service from Evolve IP Phone System in Cardiff, Wales. It brings voice calls, email, messaging, web chat and video conferencing together, with social media also listed in its UCaaS description. Calling features include carrier-grade voice, SIP phone compatibility, number routing, multi-level auto attendant and business continuity. A provisioning portal and web management portal handle administration, while desktop, mobile and soft-client access support users away from a desk. The service integrates natively with Microsoft Teams and Cisco Webex and can connect with CRM systems. Reporting includes communications capture, analysis, real-time views, alerts, APIs and call-quality dashboards. Security information references ISO/IEC 27001, HITRUST CSF, HIPAA, PCI DSS and SOC 2. Education institutions have an Education License priced at 1.00 GBP per month per user.
Who it is for
It suits IT service-provider partners and businesses needing cloud calling and unified communications. Education institutions can use the listed education phone service and Arbor integration.
What is good
- Combines voice, email, messaging and video
- Native Microsoft Teams and Cisco Webex integrations
- Desktop, mobile and soft-client access
- Documented open API for integrations
- Education License is 1.00 GBP per user monthly
What to know first
- General UCaaS pricing is available on request
- Current SOC 2 scope should be confirmed
- Service targets partner-led deployments
Verdict
Evolve IP Phone System covers calling, collaboration, administration and reporting in a cloud platform. Buyers should request pricing and confirm compliance scope and integrations for their deployment.
Evolve IP Phone System plans and pricing
All plansCompared on business phone systems
- Auto attendant
- Yes
- Desktop and mobile apps
- Yes
