No. 18 of 174 ·Business Phone Systems

Placetel

Name: Placetel
Price: 690 EUR

Web · Windows · Mac · Android · iPhone · API · paid plans from €690/mo

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Freedom report

Two barsScore 6.7

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

Placetel is ranked #18 of 174 in business phone systems on Freedom251, made by Placetel (Cologne, Germany). It runs on Android, API, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at €690/mo.

Placetel plans and pricing

All plans

Essentials €690/mo pro Nutzer/Monat; 1 oder 24 Monate Laufzeit ab 2 Mitarbeitern · 150+ Telefonie-Funktionen · Telefonie ab 1 Ct/Min · E-Mail-Support placetel.de · 8 Oct 2026

Business €990/mo pro Nutzer/Monat; 1 oder 24 Monate Laufzeit ab 2 Mitarbeitern · DE Allnet-Flatrate · Integrationen · Telefon- und E-Mail-Support placetel.de · 8 Oct 2026

Enterprise €1,490/mo pro Nutzer/Monat; 1 oder 24 Monate Laufzeit ab 5 Mitarbeitern · SSO (SAML) · TAPI · Premium-Support mit VIP-Hotline placetel.de · 8 Oct 2026

Compared on business phone systems

Free plan: No
Included users: 2 users
Business numbers: multiple
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

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The record

Product: Placetel is a cloud-based business phone system with messaging, meetings, call-center features, and AI phone assistants.
Calling features: The phone system offers more than 150 features, including time-based routing, group calls, IVR, voicemail, and electronic fax.
Apps: Placetel offers desktop, mobile, and browser apps, and says users can make calls without an IP phone.
Integrations: Listed integrations include Microsoft Teams, HubSpot, Salesforce, Pipedrive, DATEV, Zoho, and Freshdesk.
Integration behavior: The integration page describes click-to-dial and displaying caller information and call notes inside connected applications.
API: The pricing feature table lists API access, and the Enterprise tier includes a TAPI interface.
Security and privacy: Placetel states that personal data is processed under the GDPR and German BDSG, and identifies protection of telecommunications secrecy as a priority.
Trial: The phone-system trial lasts 30 days, ends automatically, and requires no payment details.
Support: Essentials includes email ticket support, Business includes personal phone and email support, and Enterprise includes premium support with a VIP hotline.
Audience: The pricing page presents Essentials and Business for teams starting at two employees and Enterprise for teams starting at five.
Company history: Placetel says its story began in 2007 and that its cloud phone system launched in 2008.
Company location: The privacy notice identifies the service provider as Gamma Placetel GmbH at Lothringer Straße 56, 50677 Cologne, Germany.
Price from: €690/mo

Where it ranks on Freedom251

Best Business Phone Systems in 2026#18 of 174

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Sources

placetel.de· checked 8 Oct 2026
placetel.de/preise· checked 8 Oct 2026
placetel.de/produkt-clients-endgeraete· checked 8 Oct 2026
placetel.de/produkt-integrationen· checked 8 Oct 2026
placetel.de/rechtliches/datenschutzerklaerung· checked 8 Oct 2026
placetel.de/unternehmen· checked 8 Oct 2026