AlwaysIP Cloud Phone System is a paid cloud PBX for businesses of different sizes. It combines calling, video, messaging, conferencing, and omnichannel communications, with multiple business numbers, an auto attendant, custom call routing, voicemail transcription, and desktop and mobile apps. AI can transcribe and summarize calls. CRM integration supports click-to-call, contact lookup, incoming-call pop-ups, journaling, and contact synchronization, with listed connections including HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk, Microsoft Teams, and hotel systems. Call flip moves an active call between devices. Security listings include passwordless login, single sign-on, two-factor authentication, TLS, and IP or country restrictions. Recordings can be archived to FTP, SFTP, Amazon S3, or Google Cloud Storage. Plans start at £11.99 per user per month, and a 30-day trial is offered. Fair-use limits and add-on markings apply.
Who it is for
It suits businesses in sectors such as travel, healthcare, hospitality, education, logistics, and multi-site operations needing integrated calling and CRM tools.
What is good
- Desktop and mobile apps included
- Custom call routing and auto attendant
- AI call transcription and summaries
- Many CRM integrations listed
- 30-day free trial
What to know first
- No free plan
- Fair-use limits apply to marked minute bundles
- Some features are add-ons
- Plans are priced per user monthly
Verdict
AlwaysIP offers a broad cloud communications set with call handling, collaboration, CRM links, and security controls. Its tiered plans vary by included numbers and minutes, so usage requirements should guide the choice.
AlwaysIP Cloud Phone System plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes


