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Broadvoice Cloud PBX
What Broadvoice Cloud PBX is
Broadvoice Cloud PBX is a cloud-hosted business phone system that provides extensions, local business numbers, call routing, auto attendants, and voicemail without on-site phone-system hardware. Administrators can use one portal to assign numbers, configure extensions, manage users and menus, and set call routes. Call handling includes multi-level IVRs, routing by time, department, priority, or availability, as well as ring groups, queues, forwarding, and custom schedules. Broadvoice says its interface can manage multi-site and hybrid cloud PBX/SIP systems, with users, locations, and remote teams added in minutes. Employees can make and receive calls from desk phones, softphones, and mobile apps using the same business number and routing rules. The b-hive Communicator combines calling with chat, video meetings, text messaging, voicemail, and screen sharing; video meetings support up to 50 participants. Access options include a browser, Windows and Mac desktop apps, an iPhone app for iOS 16 or later, and Android. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Plans are billed monthly, starting with Metered at $10 a month, Standard at $18 a month, and Pro at $23 a month. Broadvoice is based in Northridge, California, and was founded in 2006.
Who it suits
Broadvoice Cloud PBX suits mid-market teams looking for business calling with configurable routing, extensions, and support for multiple locations or remote staff. Its Communicator features can also suit teams that want calling, chat, video meetings, text messaging, voicemail, and screen sharing in the same communications product.
What it does well
- Local business numbers and custom call routing are available.
- Admins can manage users, menus, and call rules in one portal.
- Routing options include multi-level IVRs, ring groups, and queues.
- Employees can use the same business number across phones and apps.
- Communicator video meetings support up to 50 participants.
What to know first
- There is no free plan.
- Monthly plans are billed per user for b-hive seat options.
- The iPhone app requires iOS 16 or later.
Limits
The lowest listed plan, Metered, costs $10 a month and includes call forwarding, Find Me/Follow Me, hot desking, a web portal, mobile app, and voicemail-to-email notification. It does not list the Standard plan's unlimited calling, no-cost SMS, or Communicator chat and softphone, or the Pro plan's video and screen sharing, call recording, and integrations.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Metered | billed monthly · Call forwarding · Find Me/Follow Me · Hot desking · Web portal · Mobile app · Voicemail-to-email notification | $10 a month |
| Standard | billed monthly · Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support | $18 a month |
| Pro | billed monthly · Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch | $23 a month |
| Metered (b-hive Seat) | /month/User · Call forwarding · Find Me/Follow Me · Hot desking · Web portal · SMS $.01/message · Domestic $.029/min · Mobile app · Voicemail-to-email notification | $10 a month |
| Standard (b-hive Seat) | /month/user · Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support | $18 a month |
| Pro (b-hive Seat) | /month/user · Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch · Integrations | $23 a month |
As broadvoice.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.broadvoice.com/products/unified-communications/cloud-pbx.
- Choose a monthly plan: Metered, Standard, or Pro.
- Use the admin portal to assign numbers, configure extensions, and set call routes.
- Access b-hive Communicator through a browser or install the Windows, Mac, iPhone, or Android app.
- Add users, locations, or remote teams as needed.
Verdict
Choose Broadvoice Cloud PBX if your team needs managed business calling, flexible call handling, and options for mobile and remote users. Look elsewhere if you need a free plan; its listed plans are paid, starting at $10 a month.
Questions
How much does Broadvoice Cloud PBX cost?
Metered costs $10 a month, Standard costs $18 a month, and Pro costs $23 a month. The b-hive Seat versions list the same amounts billed per month per user.
Is there a free plan?
No. The listed plans are paid and billed monthly.
Which platforms are available?
Broadvoice lists Android, iOS, macOS, web, and Windows. The setup page specifies an iPhone app for iOS 16 or later, as well as Android apps and browser access.
What is included with the Pro plan?
Pro lists virtual fax, One Number, Global Extension, call recording, Communicator video and screen share, Call Catch, and integrations.
Does Broadvoice offer integrations?
The pricing page lists integrations in the Pro seat tier. Broadvoice also describes a GoContact contact-center integration embedded in Microsoft Dynamics.
What compliance and security features does Communicator include?
Broadvoice states that b-hive Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls.
Facts from Broadvoice Cloud PBX's own pages
- Administration
- Users, menus, and call rules can be managed from one admin portal, where teams can assign numbers, configure extensions, and set call routes. · broadvoice.com, 8 Oct 2026
- App platforms
- The b-hive Communicator setup page lists browser access, Windows and Mac desktop apps, an iPhone app for iOS 16 or later, and an Android app. · broadvoice.com, 8 Oct 2026
- Audience
- Broadvoice describes b-hive as made for mid-market teams seeking reliability without complexity. · broadvoice.com, 8 Oct 2026
- Auto attendant
- Yes · broadvoice.com, 21 Sept 2026
- Business numbers
- local · broadvoice.com, 21 Sept 2026
- Call handling
- The product lists auto attendants with multi-level IVRs, routing by time, department, priority, or availability, ring groups and queues, call forwarding, and custom schedules. · broadvoice.com, 8 Oct 2026
- Call routing
- custom · broadvoice.com, 21 Sept 2026
- Communicator features
- b-hive Communicator combines calling, chat, video meetings, text messaging, voicemail, and screen sharing; its video meetings support up to 50 participants. · broadvoice.com, 8 Oct 2026
- Company
- Broadvoice says it provides cloud communications and AI-powered customer-experience technology for businesses. · broadvoice.com, 8 Oct 2026
- Desktop and mobile apps
- Yes · broadvoice.com, 21 Sept 2026
- Founded
- 2006 · broadvoice.com, 4 Oct 2026
- Free plan
- No · broadvoice.com, 21 Sept 2026
- Headquarters
- Northridge, California, United States · broadvoice.com, 4 Oct 2026
- Integration
- The pricing page lists integrations in the Pro seat tier, while Broadvoice’s Microsoft Dynamics page describes a GoContact contact-center integration embedded in Dynamics. · broadvoice.com, 8 Oct 2026
- Mobile calling
- The product page says employees can make and receive calls from desk phones, softphones, and mobile apps using the same business number and call-routing rules. · broadvoice.com, 8 Oct 2026
- Multiple locations
- Broadvoice says its interface can manage multi-site and hybrid cloud PBX/SIP systems, and that users, locations, and remote teams can be added in minutes. · broadvoice.com, 8 Oct 2026
- Product
- Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware. · broadvoice.com, 8 Oct 2026
- Security and compliance
- Broadvoice states that b-hive Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. · broadvoice.com, 8 Oct 2026
- Paid from
- 10 · broadvoice.com, 21 Sept 2026
- Support
- The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission. · broadvoice.com, 8 Oct 2026
- Voicemail transcription
- Yes · broadvoice.com, 21 Sept 2026
Where Broadvoice Cloud PBX stands on Freedom251
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