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Telair Hosted PBX
What Telair Hosted PBX is
Telair Hosted PBX is a cloud business phone system from Telair Hosted PBX in Murarrie, Queensland, Australia, founded in 2006. A portal manages users, call routing and system settings. Plans include unlimited calls to standard Australian local, national and mobile numbers. Routing features cover dynamic incoming rules, holiday schedules, day and night conditions, and emergency failover. Incoming and outgoing calls can be recorded automatically without an extra recording charge. Real-time dashboards report abandoned calls, average call length, average ring time, calls per extension and total calls. Compatible desk phones can be cloud-provisioned, brought by users or rented; Yealink, Cisco and Polycom models are listed. The optional UCme app provides voice and video calls, presence, messaging, contacts and voicemail on iOS, Android, Windows and macOS. Hosting spans multiple Australian data centres. A valid ABN or ACN is required. Plans start at $25 a month per user, with a minimum of two users on the listed Unlimited plan.
Who it suits
Telair Hosted PBX suits Australian businesses and call centres needing managed routing, recording and reporting. It supports teams from two users upward, subject to plan requirements and ABN or ACN eligibility.
What it does well
- Unlimited standard Australian calls included
- Advanced routing and emergency failover
- Automatic call recording at no extra charge
- Real-time call dashboards and reports
- UCme supports mobile and desktop platforms
What to know first
- No free plan or free trial
- Minimum user counts vary by plan
- Valid ABN or ACN is required
- Some plans have long minimum terms
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| uPBX Unlimited | Per user on any term; price includes GST. · Unlimited standard Local, National and Mobile calls in Australia · UCme not included · minimum 2 users · minimum one-month cost $50 | $25 a month |
| uPBX + UCme | Per user on any term; price includes GST. · Unlimited standard Local, National and Mobile calls in Australia · UCme included for 2 devices · minimum 4 users · minimum one-month cost $100 | $25 a month |
| uPBX + Yealink T85W | Per user; 36-month minimum term; price includes GST. · Unlimited standard Local, National and Mobile calls in Australia · Yealink T85W rental included · UCme not included · minimum 2 users · minimum cost over 36 months $2,808 | $39 a month |
As telair.com.au lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Telair Hosted PBX combines Australian calling, configurable routing, recording and reporting with optional UCme softphone access. Pricing begins at $25 per user monthly, while plan minimums and eligibility requirements affect the setup.
Facts from Telair Hosted PBX's own pages
- Auto attendant
- Yes · telair.com.au, 22 Sept 2026
- Call handling
- Included features include dynamic incoming call routing, holiday pre-programming, day and night conditions, and emergency failover routing. · telair.com.au, 12 Oct 2026
- Calling
- Each listed plan includes unlimited calls to standard local, national and mobile numbers in Australia. · telair.com.au, 12 Oct 2026
- Call recording
- The product can automatically record incoming and outgoing calls, and Telair says the feature is included at no extra charge. · telair.com.au, 12 Oct 2026
- Call routing
- advanced · telair.com.au, 22 Sept 2026
- Desktop and mobile apps
- Yes · telair.com.au, 22 Sept 2026
- Eligibility
- Telair states that its services require an active and valid ABN or ACN. · telair.com.au, 12 Oct 2026
- Founded
- 2006 · telair.com.au, 19 Oct 2026
- Free plan
- No · telair.com.au, 22 Sept 2026
- Handset compatibility
- Telair says its Hosted PBX works with Yealink, Cisco and Polycom handsets. · telair.com.au, 12 Oct 2026
- Handsets
- Compatible desk phones can be auto-provisioned from the cloud, and Telair says users can bring their own handset or rent one. · telair.com.au, 12 Oct 2026
- Headquarters
- Murarrie, Queensland, Australia · telair.com.au, 19 Oct 2026
- Hosting and resilience
- Telair says uPBX is hosted in multiple data centres throughout Australia to provide redundancy. · telair.com.au, 12 Oct 2026
- Included users
- 2 · telair.com.au, 22 Sept 2026
- Product
- Telair Hosted PBX is a cloud-based business phone system for managing users, call routing and system settings through a portal. · telair.com.au, 12 Oct 2026
- Reporting
- The system provides real-time dashboards and reports including abandoned calls, average call length, average ring time, calls per extension and total call count. · telair.com.au, 12 Oct 2026
- Scale and audience
- Telair says its Hosted PBX serves businesses from small teams to national businesses and call centres, with a minimum of 2 users. · telair.com.au, 12 Oct 2026
- Setup charges
- Setup charges may apply for larger systems, and international call rates are provided separately. · telair.com.au, 12 Oct 2026
- Softphone
- The optional UCme app is built for uPBX and offers voice and video calling, presence, instant messaging, contacts and voicemail. · telair.com.au, 12 Oct 2026
- Softphone platforms
- UCme is available for iOS, Android, Windows and macOS. · telair.com.au, 12 Oct 2026
- Support
- Telair describes its support team as 100% Australian-based and provides a support centre with business voice help articles and request submission. · telair.com.au, 12 Oct 2026
Where Telair Hosted PBX stands on Freedom251
- Business Phone Systems#125 of 167