SIPcity Cloud PBX is a paid business phone system from an Australian maker. It manages business numbers and call flows through VoIP calling and messaging, supporting multiple business numbers and one included user. Call handling includes an auto attendant, custom routing, queuing, recording, voicemail to email, voicemail transcription, call screening and simultaneous ring. Calling, messaging and meetings are available through iOS and Android apps, a desktop app and web access. Integrations listed include HubSpot, LiveAgent and My Care CRM, with Google and Microsoft contact syncing also described. SIPcity says calls, messages and meetings use TLS encryption. The service is offered to Australian businesses providing a registered ABN, ARBN or ACN. It requires at least 100 kbps uncontested upstream and downstream bandwidth per VoIP call. Unlimited calling follows its Acceptable Use Policy, while 13/1300 calls cost 35c each.
Who it is for
It suits Australian businesses needing VoIP calling, multiple numbers and custom call handling across mobile, desktop and web apps. A registered ABN, ARBN or ACN is required.
What is good
- Multiple business numbers supported
- Custom call routing and auto attendant
- Voicemail transcription included
- Apps for iOS, Android, desktop and web
- TLS encryption for calls and messages
What to know first
- No free plan
- One included user
- 13/1300 calls cost 35c each
- Requires Australian business registration
Verdict
SIPcity Cloud PBX combines broad call-handling options with apps across major device types. Buyers should confirm plan costs and ensure their Australian business and network meet the listed requirements.
SIPcity Cloud PBX plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Included users
- 1 users
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
