Freedom251 › Business Phone Systems
Graytel CloudVoice PBX

Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Cloud Voice lite | per user / mo; Rolling 1 Month Contract · Best for 1 - 50 users | £4 a month |
As graytel.co.uk lists them, read 11 Oct 2026. The maker's own page has the final word.
Facts from Graytel CloudVoice PBX's own pages
- Auto attendant
- Yes · graytel.co.uk, 22 Sept 2026
- Business numbers
- local · graytel.co.uk, 22 Sept 2026
- Call features
- The service lists call recording, call logs, presence indication (BLF), alternative caller ID, and music on hold. · graytel.co.uk, 11 Oct 2026
- Call handling
- Listed features include call forwarding and routing, ring groups, time-of-day routing, IVR menus, queuing, and audio conferencing. · graytel.co.uk, 11 Oct 2026
- Calling
- Users can make free intra-site calls, including between users at multiple sites. · graytel.co.uk, 11 Oct 2026
- Call routing
- advanced · graytel.co.uk, 22 Sept 2026
- Call security
- The feature list includes call encryption, and advanced features include outbound dialling restrictions to control which destinations extensions can call. · graytel.co.uk, 11 Oct 2026
- Company and privacy
- Graytel's privacy policy identifies the controller as Graycom Ltd and lists its address as 57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB. · graytel.co.uk, 11 Oct 2026
- Customer support
- Graytel provides VoIP help pages covering device setup and troubleshooting, features, phone numbers, products and prices, and the PBX console. · graytel.co.uk, 11 Oct 2026
- Desktop and mobile apps
- Yes · graytel.co.uk, 22 Sept 2026
- Free plan
- No · graytel.co.uk, 22 Sept 2026
- Hardware
- The product page says users can use any hardware, and Graytel's phone guidance recommends Snom, Yealink, and Gigaset deskphones. · graytel.co.uk, 11 Oct 2026
- Headquarters
- 57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB, UK · graytel.co.uk, 19 Oct 2026
- Remote work
- Multi-site working, home working, and hot desking are supported through broadband access and call follow-me functionality. · graytel.co.uk, 11 Oct 2026
- Scaling
- The service is configurable without new hardware, and features can be added as a business grows. · graytel.co.uk, 11 Oct 2026
- Service
- CloudVoice is a cloud based IP PBX that uses VoIP over an internet connection to make and receive business calls without a phone line. · graytel.co.uk, 11 Oct 2026
- Supported apps
- The page lists iOS and Android apps, plus Windows, Mac, and Linux apps. · graytel.co.uk, 11 Oct 2026
- Voicemail and fax
- Listed features include voicemail, voicemail to email, and fax to email. · graytel.co.uk, 11 Oct 2026
Where Graytel CloudVoice PBX stands on Freedom251
- Business Phone Systems#132 of 167