No. 138of 174 ·Business Phone Systems

Graytel CloudVoice PBX

Name: Graytel CloudVoice PBX
Price: 4 GBP

Windows · Mac · Linux · Android · iPhone· paid plans from £4/mo

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Freedom report

Two barsScore 5.3

Free tierNo free tier
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

Graytel CloudVoice PBX is ranked #138 of 174 in business phone systems on Freedom251, made by Graytel CloudVoice PBX (57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB, UK). It runs on Android, iOS, Linux, macOS, Windows. There is no free plan. Paid plans start at £4/mo.

Graytel CloudVoice PBX plans and pricing

All plans

Cloud Voice lite £4/mo per user / mo; Rolling 1 Month Contract Best for 1 - 50 users graytel.co.uk · 11 Oct 2026

Compared on business phone systems

Free plan: No
Business numbers: local
Auto attendant: Yes
Call routing: advanced
Desktop and mobile apps: Yes

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The record

Service: CloudVoice is a cloud based IP PBX that uses VoIP over an internet connection to make and receive business calls without a phone line.
Scaling: The service is configurable without new hardware, and features can be added as a business grows.
Calling: Users can make free intra-site calls, including between users at multiple sites.
Remote work: Multi-site working, home working, and hot desking are supported through broadband access and call follow-me functionality.
Call handling: Listed features include call forwarding and routing, ring groups, time-of-day routing, IVR menus, queuing, and audio conferencing.
Voicemail and fax: Listed features include voicemail, voicemail to email, and fax to email.
Call security: The feature list includes call encryption, and advanced features include outbound dialling restrictions to control which destinations extensions can call.
Call features: The service lists call recording, call logs, presence indication (BLF), alternative caller ID, and music on hold.
Supported apps: The page lists iOS and Android apps, plus Windows, Mac, and Linux apps.
Hardware: The product page says users can use any hardware, and Graytel's phone guidance recommends Snom, Yealink, and Gigaset deskphones.
Customer support: Graytel provides VoIP help pages covering device setup and troubleshooting, features, phone numbers, products and prices, and the PBX console.
Company and privacy: Graytel's privacy policy identifies the controller as Graycom Ltd and lists its address as 57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB.
Price from: £4/mo

Where it ranks on Freedom251

Best Business Phone Systems in 2026#138 of 174

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Sources

graytel.co.uk· checked 11 Oct 2026
graytel.co.uk/phonesystems-starter.aspx· checked 11 Oct 2026
graytel.co.uk/sections/20200414-help.aspx· checked 11 Oct 2026
graytel.co.uk/articles/20200915/graytel-privacy-polic· checked 11 Oct 2026