Some links on this page are affiliate links: if you buy through them we may earn a commission, at no extra cost to you.
Managed Hermes handles backups automatically: it creates one backup each day and keeps the seven most recent days. To manage those copies, open Hermes, choose Manage beside the application, and open Backups. From there, Restore and download lets you save a dated archive or replace the live application with that snapshot, while Restore history records previous attempts. Download a copy before restoring if you may need the current state, because a restore replaces the application’s current files and cannot be undone.
Where are Managed Hermes backups?
Backups are managed inside the application’s Hermes control area rather than from the application itself. The Backups page is the single place to request a download, start a restoration, and inspect earlier restore operations.
As an Amazon Associate I earn from qualifying purchases.
- Sign in to the control panel that contains your Managed Hermes service.
- Select Hermes in the left sidebar.
- Click Manage beside the application you need to protect or recover.
- Open Backups.
The page presents two tabs: Restore and download for working with dated backup points, and Restore history for auditing requests that have already been submitted.
How often does Managed Hermes create backups, and how long are they kept?
The service creates backups automatically once per day and retains them for seven days. You do not start the daily job manually. The first backup appears only after the service has been active long enough for that first automated cycle to complete, so a newly created application may show no backup during its first 24 hours.
#1 Best Overall
- Read Before You Buy — No Video Output: These adapters support charging and USB 2.0 data transfer, but cannot transmit video signals. Except for standard USB webcams (which use USB data only), they are not compatible with HDMI/DisplayPort cables, video-capable USB-C hubs, or docking stations with video output.
- Convert USB-A Ports to USB-C: Designed to connect USB-C earphones, cables, flash drives, card readers, and other USB-C accessories to standard USB-A ports. Plug-and-play with no drivers or software required.
- Aluminum Alloy Housing: Built with a sturdy aluminum alloy shell that aids in heat dissipation and protects against daily wear and scratches. Designed to maintain a stable and secure connection.
- Compact & Travel-Friendly: The ultra-compact design allows the adapter to stay plugged into your device without blocking adjacent ports or adding bulk, reducing wear and tear on your original USB ports.
- 12-Month Warranty: Backed by a 12-month manufacturer warranty for peace of mind. Designed to meet strict quality control standards for reliable everyday performance.
What the seven-day window means
- At any time, the available restore points cover the most recent seven-day retention window.
- Older points roll out as new daily backups are created.
- A backup date identifies the saved application state, not the moment you clicked a restore or download control.
- If you need a copy beyond that window, request a download and store the resulting archive independently.
Because retention is limited, do not wait until an issue is several weeks old before checking the Backups page. A point that has aged out cannot be selected through the normal seven-day list.
How do I download a Managed Hermes backup?
Downloading creates a local copy without changing the running application. It is the safer action when you want an archive for records, migration planning, investigation, or a fallback before trying a restore.
- Go to Hermes in the sidebar.
- Choose Manage for the relevant application.
- Select Backups, then stay on Restore and download.
- Choose the dated backup you want to preserve.
- Click Download backup.
- Wait for the archive to be prepared, then use the temporary download link provided by the control panel.
Preparation occurs in the background and can take up to an hour for larger applications. A request that appears to be waiting is not necessarily failed; allow the preparation period before submitting another request.
How temporary download links work
The link is temporary and expires. If it has expired before you save the file, return to the same backup entry and request Download backup again to generate a new link. Treat the downloaded archive as your responsibility: place it in storage you control, label it with the backup date, and verify that the file finished downloading before deleting or moving the only copy.
Where should I store a downloaded copy?
You can keep the archive on your computer or copy it to a separate storage device. A portable external hard drive is one optional physical destination for the downloaded file; it is not part of the Managed Hermes backup system. Keep the device disconnected when it is not being used if you want protection from accidental deletion or a problem affecting the computer that normally holds the archive.
How do I restore an earlier Managed Hermes state?
A restore changes the live application. It returns the application to the exact state captured in the selected dated backup, replacing the application files that exist now.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
Rank #2
- 5-in-1 USB-C Hub: Experience comprehensive connectivity featuring a Power Delivery input, two USB-A 2.0 ports, a USB-A 3.0 port, and an HDMI port. (Note: The USB-C power delivery input port is only for connecting an external wall charger to power your laptop and cannot power peripheral devices.)
- 90W Pass-Through Charging: Achieve optimal charging with 90W pass-through power to your laptop, supported by a total input of 100W, with the hub reserving 10W for operational efficiency. (Note: Wall charger not included.)
- Quick Data Transfers: Accelerate your productivity with rapid data transfers using a high-speed 5Gbps USB 3.0 port and two 480Mbps USB 2.0 ports.
- 4K HDMI Display: Enhance your visual experience with a hub capable of delivering 4K resolution at 30Hz in both mirror and extend modes. Please note that this hub is compatible with MacBook (macOS 12 and newer), Windows 10 and 11, ChromeOS, and laptops equipped with DP Alt Mode and Power Delivery. Note: This device is not compatible with Linux.
- What You Get: Anker USB-C Hub (5-in-1, 4K HDMI), welcome guide, 18-month warranty, and our friendly customer service.
- Open Hermes, select Manage beside the application, and choose Backups.
- On Restore and download, review the available dates, which are listed newest first.
- Select the date that contains the state you want.
- Click Restore application.
- Read the confirmation warning and acknowledge that the current files will be replaced.
- Click Restore to submit the operation.
Only one restore can run at a time. The application restarts as part of the process, and a normal operation takes about five minutes. Do not submit another restore while the first one is still running; use Restore history to determine whether the request is still active or has finished.
Why you should download first
Restoration is not an in-place preview and it has no undo command. Once the selected snapshot replaces the current files, the state that was present immediately before the restore is not recoverable through an undo button. If that current state might matter, download the newest available backup before starting the restore. The download gives you a separate copy that can be retained even if the restore produces an unexpected result.
What exactly changes when I restore?
The selected backup is applied as a complete application state. Current application files are replaced rather than merged with the older files. This means a file created after the chosen backup date will not remain merely because it is newer, and a file deleted before that backup date will not reappear unless it existed in the saved snapshot.
- Scope: the application files represented by the selected backup.
- Direction: the live application moves backward to the saved state; the backup itself is not edited.
- Reversibility: the operation cannot be undone from Managed Hermes.
- Availability: the application restarts while the restore is performed.
- Concurrency: one restore operation is allowed at a time.
A restore is therefore appropriate for recovering from a known bad change or returning to a specific earlier configuration, not for selectively retrieving one file while leaving every other current file untouched. If you only need an archive for inspection, choose download instead.
Quick wins for a faster PC:
Repair Windows errors before they cause bigger problemsFix Now →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →How do I check whether a restore worked?
Open the Restore history tab after submitting a request. Each entry records the request timestamp, the backup date that was selected, and an operation status.
| Status | Meaning | What to do |
|---|---|---|
| In progress | The restore request is still running. | Wait; do not start another restore. Check the entry again after the application has had time to restart. |
| Completed | The selected backup was applied. | Open the application and confirm the expected files and behavior from that dated state. |
| Failed | The requested operation did not complete. | Record the timestamp and selected date, then retry only after confirming that no other restore is in progress. |
The history is useful when more than one person manages an application: it distinguishes a request that is still processing from one that completed, and it shows which backup date was actually chosen.
Rank #3
- Sleek 7-in-1 USB-C Hub: Features an HDMI port, two USB-A 3.0 ports, and a USB-C data port, each providing 5Gbps transfer speeds. It also includes a USB-C PD input port for charging up to 100W and dual SD and TF card slots, all in a compact design.
- Flawless 4K@60Hz Video with HDMI: Delivers exceptional clarity and smoothness with its 4K@60Hz HDMI port, making it ideal for high-definition presentations and entertainment. (Note: Only the HDMI port supports video projection; the USB-C port is for data transfer only.)
- Double Up on Efficiency: The two USB-A 3.0 ports and a USB-C port support a fast 5Gbps data rate, significantly boosting your transfer speeds and improving productivity.
- Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
- What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.
Should I download or restore a backup?
Choose based on whether you need a separate copy or a change to the live application. The two controls may appear beside the same dated backup, but they have different consequences.
| Decision point | Download backup | Restore application |
|---|---|---|
| Primary purpose | Keep a local archive for later use or examination. | Return the running application to a saved state. |
| Effect on live files | No change. | Current application files are replaced. |
| Reversibility | The live application is unaffected; you can retain or delete the archive separately. | Cannot be undone in Managed Hermes. |
| Typical timing | Archive preparation may take up to one hour for larger applications, followed by the download. | The application restarts; a normal restore takes about five minutes. |
| Risk | Low operational risk, but the temporary link can expire and the downloaded file can be lost if it is not stored safely. | High operational impact because newer work can be replaced. |
| Best first step before recovery | Use this to preserve the current or selected state. | Start only after preserving any state you may need. |
What should I do if no backup appears?
For a new service, first check how long it has been active. The first automated backup is not available until the initial daily cycle completes, which can require at least 24 hours. If the service has been active beyond that period, return to the Backups page and check the application selected in the Manage list.
- Confirm that you opened the intended application, not another Hermes application in the same account.
- Refresh the Backups page after the expected daily cycle has passed.
- Look for dates within the seven-day retention window; an older date may no longer be listed.
- If a restore request is already running, wait for its history entry to reach a final status before attempting another operation.
A missing first point during the initial 24-hour period is expected behavior, not evidence that the service failed to enable backups.
How can I choose the right backup date?
Start with the newest point that predates the problem, then compare it with earlier dates only if the issue was already present. The list is ordered newest first, so begin at the top and work backward rather than selecting a date at random.
A practical date-selection checklist
- Write down when the unwanted change, deletion, or breakage was first noticed.
- Identify the latest backup created before that event.
- Check whether the application was already in a problematic state at that date by reviewing any available records or downloaded copies.
- If uncertainty remains, download the candidate backup for inspection before restoring it.
- Preserve the current state with a download, then restore only after you have accepted the replacement risk.
The service stores snapshots, not a continuous timeline. A daily backup may fall before or after the exact moment of a change, so the closest date is not automatically the correct one.
What happens if I delete the application?
Deleting the application is permanent. The deletion removes the application, so download a backup copy before confirming that action if you may need the files later. Deleting the application is separate from cancelling the Managed Hermes subscription; removing the application does not cancel that subscription.
Recommended Free Tools
Rank #4
- Dual Converters, Infinite Potential：Includes 2× USB C male to USB A female adapters and 2× USB A male to USB C female adapters. Perfect for a wide range of uses—tablets with Bluetooth keyboards, expand USB ports on macbook, and more. Two different converters for all your daily needs
- Next-Level 10Gbps & 3A Charging: No more slow 480Mbps, this usb to usb c adapter has a transfer speed of up to 10Gbps, allowing you to do more transferring in less time. This usb adapter fits both USB A and USB C charger, supporting up to 3A fast charging
- Upgraded Exquisite Craftsmanship: With an aluminum alloy housing and metal connector, the usbc to usb adapter is extremely durable and sturdy. Rigorously tested to withstand more than 10,000 times of plugging and unplugging, ensuring long-lasting performance
- Broad Compatible: The usb c to usb adapter widely supports all USB C/ USB A devices like laptops, tablets, cellphones, car chargers, and phone chargers. Such as compatible with MacBook Pro/Air 2023/2022, Thunderbolt 4/3 Devices,Apple MagSafe Watch 9/8/7/SE/Ultra, iPad Pro 2022/2021, Samsung Galaxy S23/S20/S10, and iPhone 17/16/15 Pro. Plug and play
- Please Note: To reach 10Gbps speed, keep the cable under 3.3 ft. For USB A Male to USB C adapters, try flipping the USB C connector. USB C Male to USB A adapters support bidirectional 10Gbps transfer within 3.3 ft
This distinction matters when cleaning up test applications. If the goal is only to stop using an application while preserving its data, download an archive first and handle subscription changes through the account’s separate billing controls.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How do I build a safe backup routine?
The automatic daily schedule reduces routine work, but safe recovery still depends on decisions you make before an incident. Use the following routine whenever an application is important enough that losing its current state would be costly.
- Verify availability: after activation, wait for the first daily backup and confirm that a dated point appears.
- Review the window: check periodically that recent dates are present and understand that only seven days are retained.
- Export milestones: download a copy before a major change, migration, or deletion.
- Label archives: include the application name, backup date, and reason for the export in your local filename or storage notes.
- Protect the copy: keep the archive in storage separate from the device used to administer the application.
- Test the decision: when an incident occurs, determine whether you need a download for investigation or a restore for immediate rollback.
- Audit completion: after a restore request, check Restore history for Completed before treating the rollback as finished.
This routine separates preservation from recovery. You can investigate a downloaded archive without touching the live service, then perform an irreversible restore only when the target date is clear.
What are the common backup-management mistakes?
Restoring before preserving the current state
The most consequential mistake is clicking Restore application without downloading a copy of the current state. Because replacement cannot be undone, preserve first whenever the current files could contain useful work.
The Tool Desk
Outbyte PC Repair FREEClear out junk files and repair common Windows errorsFree Scan →Outbyte Driver Updater FREEScan for outdated or missing drivers - takes under a minuteDriver Scan →Assuming a download is immediate
Large applications may need up to an hour for archive preparation. Repeatedly requesting the same download while preparation is running can create confusion. Wait for the link, and request a new one only if the temporary link expires.
Using a date outside the retention window
Managed Hermes retains seven days, not an unlimited history. Export important milestones while they are available instead of expecting an older date to remain selectable.
Best Value
- 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
- Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
- Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
- HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
- What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.
Starting a second restore
Only one restore can run at a time. Check Restore history for In progress before submitting another request.
Confusing application deletion with subscription cancellation
Deleting the application permanently removes it, but it does not cancel the subscription. Treat those as two separate decisions.
Outdated Drivers Are Slowing You Down
One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchWindows Errors? Fix Them Before They Spread
Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallCan I recover one file instead of replacing the application?
The documented restore action applies the selected application backup as a whole; it is not described as a single-file restore tool. If you need to inspect or extract one item without changing the live application, download the backup archive and work from that local copy. A full restore should be reserved for cases where returning the application to the captured state is acceptable.
Frequently Asked Questions
Can I restore a backup from more than seven days ago?
No. Managed Hermes retains the automatic daily points for seven days. To keep a point longer, download its archive while it is still listed and store that copy independently.
How long does a Managed Hermes backup download take?
The archive is prepared in the background, and larger applications may take up to an hour before a download link is ready. The link is temporary, so request the download again if it expires.
Will restoring delete files I created after the backup date?
A restore replaces the current application files with those in the selected snapshot. Files that exist only in the newer live state are therefore not retained by the restore; download a copy first if they matter.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsWhere can I see who or when a restore was requested?
Open Restore history on the Backups page. Entries show the request timestamp, the selected backup date, and whether the operation is In progress, Completed, or Failed.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
