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Zultys Cloud Services
What Zultys Cloud Services is
Zultys Cloud Services is a hosted business communications system accessed over the internet. It combines business phone functions with presence, instant messaging, mobility, and integrated contact-center packages. Desktop and mobile apps are available for Android, iOS, macOS, web, and Windows. Features include custom call routing, an auto attendant, and voicemail transcription. Zultys says the service can support over 10,000 users and connect up to 100 offices. MX Admin provides user management, monitoring, and controls for changing settings. Zultys Flex integrates with over 20 CRMs, while the Flex Plus add-on provides screen pops with over 100 CRMs. The provider describes redundant servers, failover protection, and multiple data centers monitored around the clock, with a stated 99.999% reliability target. Pricing is by quote, and support comes through a local certified agent or partner.
Who it suits
Zultys Cloud Services suits organizations needing hosted voice, messaging, mobility, and contact-center functions across multiple locations. It can serve deployments connecting many users, offices, and CRM systems.
What it does well
- Supports Android, iOS, macOS, web, and Windows
- Custom call routing and auto attendant
- Integrates with over 20 CRMs
- Supports over 10,000 users and 100 offices
- Voicemail transcription included
What to know first
- Pricing is available only by quote
- Some features and add-ons cost extra
- Safari Web ZAC lacks screen sharing and DTMF
- Support depends on a local agent or partner
Limits
Plan capabilities vary by Standard User, Premium User, and Contact Center User options, and some features or add-ons cost extra. Safari Web ZAC does not support screen sharing or DTMF.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard User | Core phone features; some features such as call recording and messaging are marked as additional cost | On request |
| Premium User | Unified communications features; some features such as Flex Plus and Salesforce integration are marked as additional cost | On request |
| Contact Center User | Contact center agent and supervisor features; some add-ons are marked as additional cost | On request |
As zultys.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Zultys Cloud Services website
- Request a pricing quote
- Choose a Standard User, Premium User, or Contact Center User plan
- Work with a local certified agent or partner for system design and training
- Use MX Admin to add users and change service settings
- Connect supported CRM systems through Zultys Flex
Verdict
Zultys Cloud Services combines communications, mobility, administration, and CRM connectivity for larger business deployments. Prospective customers should confirm add-on costs and Safari limitations during the quote process.
Questions
How much does Zultys Cloud Services cost?
Pricing is available by request. Zultys directs prospective customers to request a quote.
Which platforms are supported?
Apps and access are available for Android, iOS, macOS, web, and Windows.
What user plans are offered?
The listed plan types are Standard User, Premium User, and Contact Center User. Some capabilities and add-ons carry additional cost.
Which CRM integrations are available?
Zultys Flex integrates with over 20 CRMs, including ConnectWise, HubSpot, Microsoft Dynamics, NetSuite, SugarCRM, and Zoho. Flex Plus adds screen pops with over 100 CRMs.
Does it support HIPAA compliance?
Zultys says systems managed directly through CloudDesk can be configured for HIPAA compliance with a Business Associate Agreement. Customer responsibilities depend on the management arrangement.
Who provides support?
Cloud customers are supported by a local certified agent or partner for design, training, user additions, billing, and ongoing support.
Facts from Zultys Cloud Services's own pages
- Additional integrations
- Flex Plus is an add-on that provides screen pops with over 100 CRMs, according to Zultys. · zultys.com, 12 Oct 2026
- Administration
- MX Admin provides user management, monitoring, and controls to change service settings. · zultys.com, 12 Oct 2026
- Auto attendant
- Yes · zultys.com, 22 Sept 2026
- Call routing
- custom · zultys.com, 22 Sept 2026
- Capacity
- Zultys says Cloud Services supports over 10,000 users and can connect up to 100 offices. · zultys.com, 12 Oct 2026
- Compliance
- Zultys says cloud systems managed directly through CloudDesk can be configured for HIPAA compliance, with a Business Associate Agreement; customer responsibilities depend on management arrangements. · zultys.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · zultys.com, 22 Sept 2026
- Features
- The service combines business phone capabilities with presence, instant messaging, mobility, and integrated contact center packages. · zultys.com, 12 Oct 2026
- Founded
- 2006 · zultys.com, 19 Oct 2026
- Headquarters
- Sunnyvale, California, USA · zultys.com, 19 Oct 2026
- Integrations
- Zultys Flex integrates with over 20 CRMs, including ConnectWise, HubSpot, Microsoft Dynamics, NetSuite, SugarCRM, and Zoho. · zultys.com, 12 Oct 2026
- Notable limits
- Zultys states that Web ZAC on Safari does not support screen sharing or DTMF. · zultys.com, 12 Oct 2026
- Platforms
- ZAC is available as a Windows and Mac desktop application, Web ZAC, and Mobile ZAC for iPhone and Android. · zultys.com, 12 Oct 2026
- Pricing
- Zultys directs prospective customers to request a quote for pricing information. · zultys.com, 12 Oct 2026
- Product
- Zultys Cloud Services is a hosted business communications system accessed over the internet. · zultys.com, 12 Oct 2026
- Reliability
- Its cloud servers are described as redundant with failover protection, backed by multiple data centers monitored around the clock. · zultys.com, 12 Oct 2026
- Security
- Zultys says its Cloud Services reliability target is 99.999% and its redundant backup data centers are monitored 24/7/365. · zultys.com, 12 Oct 2026
- Support
- Cloud customers are supported by a local certified agent or partner for system design, training, user additions, billing, and ongoing support. · zultys.com, 12 Oct 2026
- Voicemail transcription
- Yes · zultys.com, 22 Sept 2026
Where Zultys Cloud Services stands on Freedom251
- Business Phone Systems#70 of 167