VisitorLog.io

VisitorLog.io is visitor management software for facilities that need to record arrivals and departures and control how guests enter. It is best suited to small and midsize sites that want configurable screening and host alerts without a subscription fee. Its free plan includes every feature and unlimited check-ins, with a two-facility cap that can rule it out for larger operations.

Overview

Visitors can check in by scanning a facility QR code on their phone, without installing an app, or staff can enter them manually. VisitorLog.io records who is on site and when they arrived and left, then can send configurable email and SMS alerts for check-ins, check-outs, overdue visitors, and host approvals. This combination gives facilities a clear record and helps hosts respond to arrivals; sites that need a visitor workflow built around a dedicated app should consider that QR check-in does not require one.

Key features

Three screening modes range from collecting basic visitor details to ID verification, NDA signatures, and host authorization before entry. That range can accommodate different entry procedures, from a simple sign-in to checks that require a host’s approval. Pre-registration, ID scanning, and host notifications are supported, making the product a stronger fit for sites that need more than a basic logbook.

Each visitor action enters an immutable audit trail with a timestamp and user attribution. The maker says its controls map to CMMC, NIST 800-171, HIPAA, ISO 27001, FedRAMP, and PCI DSS. Those mappings give compliance-focused organizations useful points to assess, while the product alone does not establish that an organization meets any of those standards.

For system connections, VisitorLog.io offers a REST API, signed webhooks, Google and Microsoft sign-in, SAML 2.0 SSO, and employee directory sync. That breadth should help organizations connect visitor records to existing identity and directory workflows. Badges can print automatically through QZ Tray, with Brother QL label printer support and browser printing as a fallback.

The privacy policy says each organization has a physically isolated database, data is protected in transit with HTTPS/TLS and encrypted at rest, and passwords use bcrypt hashing with per-user salts. SSO tokens and Twilio API credentials are stored with AES-256-GCM encryption. The maker says infrastructure is hosted in the United States, does not sell, rent, or share personal information for marketing, and lets organizations set visitor-data retention and export or wipe their data. These controls give buyers concrete privacy and security details to review, though the U.S. hosting location may not suit every data-residency requirement.

Pricing

Free Forever: free. It includes every feature, up to two facilities, up to 300 staff users, and unlimited visitor check-ins. That makes it a substantial no-cost option for smaller organizations: the visitor quota will not constrain routine use, but the facility and staff ceilings matter as an organization grows. There is no free trial because the product has a free plan.

Organizations that need more than two facilities can contact the maker for custom pricing. Every account includes the help center, product manual, and email support; custom plans add priority support with guaranteed response times. The free tier therefore gives up no stated features, but larger multi-site operations must move to a custom arrangement to exceed its facility limit.

Platforms

VisitorLog.io lists Android, Linux, macOS, web, and Windows platforms. Its dedicated kiosk app requires Android 10.0 or later. Browser kiosk mode is stated to work on iPad and Android tablets, Chromebooks, macOS, Windows, and Linux, providing a wider range of kiosk hardware choices than the dedicated Android app alone.

Who it's for

Small and midsize facilities that need visitor records, configurable entry screening, host notifications, and audit history are the clearest fit. The free plan can also suit organizations with multiple sites, provided they stay within two facilities and 300 staff users. Organizations with a larger footprint, more staff, or a non-U.S. hosting requirement should evaluate the custom-plan path and data location before choosing it.

Pros and cons

• Every feature is included at no charge: the free plan combines screening, notifications, integrations, and badge printing, with no visitor check-in quota.
• Flexible entry and tracking: QR or staff-assisted check-in, three screening modes, and an attributed audit trail cover more than simple visitor sign-in.
• Specific security and privacy controls: database isolation, encryption, configurable retention, and data export or wiping give organizations concrete controls to assess.
• Limited free-plan footprint: two facilities and 300 staff users may be restrictive for growing or larger organizations, which must seek custom pricing.
• U.S.-hosted infrastructure: the stated location may not meet organizations that require visitor data to remain in another region.

Alternatives

Lobbytrack may be a better fit for teams that want a free trial or need its Starter plan’s 100-visitor monthly allowance with unlimited hosts and users; its free plan includes all Ultimate features in months with fewer than 20 visits.

LogBook360 is worth considering if 150 free check-ins per month are enough and its paid plans for visitor screening, compliance reporting, and multi-site management match the organization’s needs.

KyberAccess may suit a single location that can operate within 50 visitors per month and wants a free trial, QR check-in, badge printing, and email notifications in its free plan.

Sine is another visitor-management option to compare.

Envoy Visitors may suit teams whose needs fit its free Basic plan, capped at 50 employees and 100 entries per month, or who prefer its Premium plan at $362 a month, billed annually.

InstaCheckin may be a better fit for a single location with up to 50 employee contacts; its free plan includes unlimited visitors and email notifications.

JYL Visitor is an option for buyers who prefer a web or Windows product with a 15-day free Basic period and a paid Standard plan at €9 a month.

VisitFlow may suit a single web-based location that expects up to 100 visitors per month and needs QR check-in with email host alerts on its free Starter plan.

Browse more options in Visitor Management Software.

Verdict

VisitorLog.io is a strong choice for small and midsize facilities that want a complete visitor workflow without a recurring fee: its free plan has every feature, unlimited check-ins, configurable screening, and useful audit records. The two-facility and 300-user limits are the main reasons to look elsewhere, while organizations that exceed them will need custom pricing. For sites within those caps, it offers a capable way to manage entry and keep hosts informed.