Freedom251 › Education CRM Software
Vacademy CRM
What Vacademy CRM is
Vacademy CRM is an education admissions CRM for coaching institutes, schools, and academies, managing enquiries through enrolment. It combines website forms, Meta and Google lead ads, Zoho, Google and Microsoft Forms, walk-ins, and CSV imports in one pipeline. Leads receive automatic scores from 0 to 100 and HOT, WARM, or COLD tiers based on configurable weighted factors. An AI voice agent can call leads, qualify them, extract information, and assign a disposition and rating. Counsellor pools support manual, round-robin, and shift-based assignment, with backup redirection and follow-up SLA reminders. Reports cover sources, funnel velocity, calling, dispositions, counsellor performance, and conversion by source, with CSV export and reporting-chain access. Exotel calling with recording-to-timeline is live; Airtel IQ calling is live while recording capture rolls out. Provider OAuth tokens and telephony keys are encrypted at rest with AES-256-GCM. Clients own and can export their data. The CRM add-on costs ₹32,000 a year and includes 10 team members.
Who it suits
It suits education organizations managing admissions leads, counsellor assignments, calling, and enrolment follow-up. The API and web platform also fits teams consolidating multiple lead sources.
What it does well
- Centralizes many lead sources
- Automatic lead scoring and tiers
- AI voice qualification
- Counsellor assignment and SLA reminders
- CSV reports and data export
What to know first
- Pricing is mainly on request
- Revenue and ROAS reports are roadmap items
- Extra members cost ₹2,000 each
- Airtel recording capture is rolling out
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CRM add-on | ₹32,000 / yr · Leads, pipeline and follow-ups · 10 team members included · ₹2,000 per extra member | ₹32,000 a year |
As vacademy.io lists them, read 5 Oct 2026. The maker's own page has the final word.
Verdict
Vacademy CRM combines admissions lead capture, scoring, calling, assignment, and reporting in a web and API platform. Its stated data ownership and rapid setup support adoption, while some financial reports remain planned.
Facts from Vacademy CRM's own pages
- AI qualification
- An AI voice agent can call leads, qualify them in conversation, extract information and assign a disposition and rating. · vacademy.io, 5 Oct 2026
- Data handling
- The pricing page states that clients own 100% of their data and can export it; Vacademy also describes its infrastructure as secure cloud infrastructure. · vacademy.io, 5 Oct 2026
- Free access
- The pricing page offers a free account to try the platform before contacting the company, but does not state a trial duration. · vacademy.io, 5 Oct 2026
- Integrations
- Lead intake supports Meta and Google lead ads, Zoho, Google and Microsoft Forms, Zapier and Make; Exotel outbound calling with recording-to-timeline is live. · vacademy.io, 5 Oct 2026
- Lead capture
- It brings website forms, Meta and Google lead ads, Zoho, Google and Microsoft Forms, walk-ins and CSV imports into one pipeline. · vacademy.io, 5 Oct 2026
- Lead scoring
- Leads are automatically scored from 0–100 and tiered HOT, WARM or COLD using configurable weighted factors. · vacademy.io, 5 Oct 2026
- Limit
- Revenue, cost-per-lead and ROAS reporting are listed as roadmap items; source, funnel, calling, disposition, counsellor and conversion-by-source reporting are described as live. · vacademy.io, 5 Oct 2026
- Purpose
- Vacademy CRM is an education admissions CRM for coaching institutes, schools and academies, designed to manage enquiries through enrolment. · vacademy.io, 5 Oct 2026
- Reporting
- The Reports Center covers sources, funnel velocity, calling, dispositions and counsellor performance, with CSV export and org-chart-scoped access. · vacademy.io, 5 Oct 2026
- Routing and follow-up
- Counsellor pools support manual, round-robin and time-based shift assignment, with backup redirection and configurable TAT and follow-up SLA reminders. · vacademy.io, 5 Oct 2026
- Security
- The CRM page says provider OAuth tokens and telephony keys are encrypted at rest with AES-256-GCM and reports are scoped by the user's reporting chain. · vacademy.io, 5 Oct 2026
- Support and setup
- Vacademy offers a 30-minute CRM demonstration and says the platform can be live in about 48 hours with free migration from existing tools. · vacademy.io, 5 Oct 2026
- Telephony status
- Airtel IQ outbound calling is live, with recording capture rolling out; the page says Plivo and Twilio adapters can be added. · vacademy.io, 5 Oct 2026
Where Vacademy CRM stands on Freedom251
- Education CRM Software#27 of 42