Triton VoIP is a managed business communications service from Triton VoIP, founded in 2001 and headquartered in Worcester, Massachusetts. It offers hosted cloud PBX, business VoIP, SIP trunking, Microsoft Teams Phone, contact-center services, number management, unified communications, call recording, network readiness, and E911. Businesses can use multiple numbers, custom call routing, and an auto attendant through web, Windows, macOS, Android, and iOS access. Hosted PBX includes extensions, queues, ring groups, voicemail-to-email, presence, call parking, and overhead paging. Its UCaaS app combines calling, video meetings, team messaging, screen and file sharing, presence, and voicemail. Integrations are described for Microsoft 365, Google Workspace, Teams, and CRMs. Call recordings can use encryption, role-based access, audit logs, consent notices, and payment-data pause and resume. Engagements include discovery, fixed-scope deployment, ongoing managed voice, and support, with quotes based on seats, sites, numbers, and hardware.
Who it is for
It suits businesses, including multi-site or remote teams, contact centers, and organizations using Microsoft 365 or Teams. It is designed for customers wanting managed deployment and ongoing phone-system support.
What is good
- Hosted PBX with queues and auto attendants
- Desktop, mobile, and web applications
- Custom call routing and multiple numbers
- UCaaS includes meetings and team messaging
- E911 configuration for remote users
What to know first
- No free plan or free trial
- Ongoing service depends on customer agreements
Verdict
Triton VoIP combines hosted telephony, unified communications, contact-center options, and managed implementation. Prospective customers need a quote and agreement details to understand costs, retention, and service levels.
Triton VoIP plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Desktop and mobile apps
- Yes
