Freedom251 › Business Phone Systems
net2phone UNITE
What net2phone UNITE is
net2phone UNITE combines voice, video, SMS, and internal team chat in a business communications platform. Its phone system supports multiple business numbers, custom call routing, an auto attendant, and voicemail transcription. Users can access it through a browser, iOS or Android app, or compatible desk phone. The maker says UNITE includes more than 40 VoIP calling features and connects to 100+ apps, with custom API calls and webhooks also supported. The small-business phone system page describes call summaries, action items, call transcriptions, and automatic call recording. Essentials costs $19.99 a month on annual pricing based on a 36-month term agreement; it includes unlimited calls to the U.S., Canada, and Mexico, limited video conferencing, one-to-one internal messaging, and external SMS/MMS. Professional costs $24.99 a month on the same annual pricing basis and adds international calling to 40+ countries, full video conferencing, group and channel messaging, and AI call transcription and summaries. Ultimate costs $29.99 a month and adds webinar and livestream video conferencing and AI call sentiment analysis. Mobile apps are free to download but require a paid subscription. Receptionist console, virtual faxing, and Poly or Yealink desk phones are listed as add-ons.
Who it suits
UNITE suits businesses seeking calling, messaging, and video features in a shared platform. Its browser, mobile app, and compatible desk phone access may fit teams using different devices.
What it does well
- Combines voice, video, SMS, and team chat
- Includes custom call routing and auto attendant
- Connects to 100+ apps
- Offers iOS, Android, and browser access
- Maker advertises 24/7 support and dedicated onboarding
What to know first
- No free plan is listed
- Annual pricing is based on a 36-month term agreement
- Mobile apps require a paid plan subscription
- Receptionist console and virtual faxing are add-ons
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | Annual pricing; based on a 36-month term agreement · Business phone system · Web and mobile app · Unlimited calls to U.S., Canada, Mexico · 40+ communication features · Limited video conferencing · 1-to-1 internal messaging · External SMS/MMS | $19.99 a month |
| Professional | Annual pricing; based on a 36-month term agreement · Everything in Essentials · Unlimited international calling to 40+ countries · Full video conferencing · Group and channel messaging · AI call transcription and summary · Multi-device support / extension mirroring · WhatsApp messaging marked Coming Soon | $24.99 a month |
| Ultimate | Annual pricing; based on a 36-month term agreement · Everything in Professional · Video conferencing with webinar and livestream · AI call sentiment analysis | $29.99 a month |
As net2phone.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
UNITE brings business calling and other communications into one platform, with plans that add international calling, expanded video, and AI features. Review the term agreement and listed add-ons when choosing a plan.
Facts from net2phone UNITE's own pages
- AI meeting assistant
- The small-business phone system page describes call summaries, action items, call transcriptions, and automatic call recording. · net2phone.com, 11 Oct 2026
- Auto attendant
- Yes · net2phone.com, 21 Sept 2026
- Business numbers
- multiple · net2phone.com, 21 Sept 2026
- Calling features
- The maker says UNITE includes more than 40 VoIP calling features, including auto-attendant, call routing, and voicemail-to-email. · net2phone.com, 11 Oct 2026
- Call routing
- custom · net2phone.com, 21 Sept 2026
- Compliance
- The network page says its solutions meet SOC 2 and HIPAA requirements and are compliance-ready for PCI DSS and STIR/SHAKEN. · net2phone.com, 11 Oct 2026
- Desktop and mobile apps
- Yes · net2phone.com, 21 Sept 2026
- Device access
- Users can access the phone system through a browser, mobile app, or compatible desk phone. · net2phone.com, 11 Oct 2026
- Free plan
- No · net2phone.com, 21 Sept 2026
- Headquarters
- Newark, New Jersey, USA · net2phone.com, 4 Oct 2026
- Integrations
- The integrations page says the platform connects to 100+ apps and supports custom API calls and webhooks. · net2phone.com, 11 Oct 2026
- Intended customers
- net2phone describes itself as a global cloud communications provider serving businesses of all sizes and industries. · net2phone.com, 11 Oct 2026
- Mobile apps
- The maker offers iOS and Android apps, which are free to download but require a paid plan subscription. · net2phone.com, 11 Oct 2026
- Plan limits
- Receptionist console, virtual faxing, and Poly or Yealink desk phones are listed as add-ons in the plan comparison. · net2phone.com, 11 Oct 2026
- Reliability
- The maker states 99.98% uptime, supported by triple-redundant systems and automatic failover. · net2phone.com, 11 Oct 2026
- Security
- The maker says calls use TLS and SRTP encryption, stored data is encrypted at rest, and web access supports multi-factor authentication. · net2phone.com, 11 Oct 2026
- Paid from
- 19.99 · net2phone.com, 21 Sept 2026
- Support and onboarding
- The maker advertises 24/7 support and dedicated onboarding, including help configuring accounts, users, and call flows. · net2phone.com, 11 Oct 2026
- Unified communications
- UNITE combines voice, video, SMS, and internal team chat in a unified communications platform. · net2phone.com, 11 Oct 2026
- Voicemail transcription
- Yes · net2phone.com, 21 Sept 2026
Where net2phone UNITE stands on Freedom251
- Business Phone Systems#91 of 167
- Unified Communications as a Service#16 of 27
- Unified Communications Software#19 of 28